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Help with STRM-LIVE Server
Trying to setup the STRM-LIVE server. Is there any documentation on setting this up? Or is there a way someone could help me through a web-ex?
Thank you!
Jon
Thank you!
Jon
I’m unsure
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Inappropriate?Jon,
I'll get a copy of our new setup guide sent over to you via e-mail. Please let us know how it goes, and how you like the guide!
-Chad
TRMS Support
I’m happy
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Inappropriate?Chad,
The guide is great! I think it covers everything pretty good. I only saw one problem. On page 11 where it is showing the Breakout Cable, item 4 and 6 are reversed. Other then that it helped a lot.
I have a question though, i have setup the feed and it comes through with video and audio pretty good. But it is only pulling from the carousel feed, not what is going live. How do I fix this?
thanks for the help,
Jon -
Inappropriate?Jon,
Looks like we missed that diagram mix-up in proofing. Thanks for letting us know!
As for only seeing the audio feed, it sounds like the SX Live is getting a dedicated input from the Carousel. Are you taking a free router output into the SX Live? If so, I would guess that is your issue. Cablecast can only switch a single router output when controlling your channel. (The output going to your modulator, in this case.) The best way around this is to install a 1x2 distribution amplifier on the output of your router that feeds your modulator, splitting the signal two ways. (One will continue to go to your modulator, the other will go to your SX Live.)
-Chad
TRMS Support -
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