If you own a VSX Server, read this

We have recently discovered an issue with a new windows update that will cause problems with our VSX servers.

The update is called "KB925902" and is listed as a security update for windows XP.

At this time, if you have already installed this update, you should remove it. To remove this update:
On the VSX Server, open "my Computer"
Click on "Control Panel"
Click on "add/Remove Programs"
Check the box in the top right "show Updates"
Scroll down to the bottom, locate "Security update for Windows XP (KB925902)" and click remove.
It may alert you that removing this update can cause other programs to not work, click continue.
Follow the steps, and restart your computer when you are finished.

Please contact our tech support staff should you require further assistance.

Brandon McKenzie
Hardware Specialist / Developer Liaison
Tightrope Media Systems
(612)866-4118
brandon@trms.com