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Inadvertently being logged out of Carousel.
When logged on as a user without admin privileges, but with access to all other features of a particular zone, I am inadvertently logged out of Carousel when I click on the "Event Schedule" button. Is this because this particular user account does not have access to this feature since they are not an admin of the zone? It seems to me that if that is the case, the button should not appear at all. Not sure what is going on here.
I’m wondering whatz up with this?
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Hello Megan,
Thank you for sending the additional information. With the roles that are assigned to this user, the "Event Schedule" button should not display on the menu as an option. To give the user access to the Event Schedule you need to create a new Role or add the Access Right to an existing Role, as shown in the screenshot.
I'm not able to recreate this scenario in-house in our latest build of Carousel 5.2.5-prerelease). I haven't gone back to test in 5.2.4 since if it was an issue, it has since been resolved.
I’m confident
The company says
this solves the problem
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Inappropriate?After doing some tests I found this only occurs if users do not have ADMIN privileges to the zone... but it is still a big problem, because I need to restrict access to the admin account while allowing users to access the schedule function.
Also, the user is logged out regardless of whether or not there is an active schedule bulletin running.
I’m hoping this can be fixed soon.
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Inappropriate?Hello Megan,
Could you post a screenshot (or copy and paste) of the Roles assigned to the user in question and the Access Rights assigned to them. Also what version of Carousel and FrontDoor are you running?
Hopefully with a little more information we can get to the bottom of this, as I have not been able to recreate this scenario in-house.
I’m curious
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Inappropriate?Here is the info. Hope this covers it.
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Inappropriate?I just tested, the problem occurs on all accounts with the same assignments as above.
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Inappropriate?Hello Megan,
Thank you for sending the additional information. With the roles that are assigned to this user, the "Event Schedule" button should not display on the menu as an option. To give the user access to the Event Schedule you need to create a new Role or add the Access Right to an existing Role, as shown in the screenshot.
I'm not able to recreate this scenario in-house in our latest build of Carousel 5.2.5-prerelease). I haven't gone back to test in 5.2.4 since if it was an issue, it has since been resolved.
I’m confident
The company says
this solves the problem
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