Podcasts and Projects are not Functioning--Cablecast 4.8.3
One of our staff noticed today that since the upgrade to 4.8.3 (build 9) he has not seen any new podcasts being created. I went into the show record to link a program to a project, and when I hit search, no projects show up!! No results for projects are shown. Has anyone noticed this as a problem of this upgrade? And is there a solution available? Thanks...
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Hello guys,
The Podcast & Project issue has been resolved in Cablecast 4.8.3.52, which we released today (5/11/09)!
To request this update, please email our support team at support@trms.com. In your email, please include the following items:
Your name and organization.
Your current version of Cablecast.
If you haven't yet filled out a customer registration form, please head over to http://www.trms.com/registration and fill one out.
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The company says
this solves the problem
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Inappropriate?Hello Shawn & David,
Our development team is going to take a look and Podcasts and the Project functionality in Cablecast 4.8.3 beta. I will keep you posted on our findings.
Thank you for giving us a heads up on this!
I’m curious
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Hello Dave,
We do not have a resolution for this issue as of now. I will post updates to this string as the information becomes available to me. -
Inappropriate?Unfortunately, most of the devel team is at the NAB tradeshow this week, so there isn't much we can do until we get back.
On the bright side, we spent some time looking at the code in the hotel room last night, and we seem to have found what was causing the issue. We should have a fix pretty quickly once we get back and have a chance to test a new build.
I know this is a pain, apologies for making everyone wait. But this be should be better next week.
Thanks for your patience. :)
--John -
Inappropriate?Apparently this issue has not been solved. Is there a progress report? I think this is a fairly significant piece of the software. Thanks
I’m anxious
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Inappropriate?@Dave, I think I've fixed the issue yesterday, so it'll be ready to go in the final 4.8.3 release. We just need a bit more time to fix the other issues that are remaining in the release, and run it through a final test. This should happen today or tomorrow.
Pending the outcome of these tests, we should have the final build published and available early next week, I'd say Mon or Tues.
-John -
Inappropriate?Hello guys,
The Podcast & Project issue has been resolved in Cablecast 4.8.3.52, which we released today (5/11/09)!
To request this update, please email our support team at support@trms.com. In your email, please include the following items:
Your name and organization.
Your current version of Cablecast.
If you haven't yet filled out a customer registration form, please head over to http://www.trms.com/registration and fill one out.
I’m excited!
The company says
this solves the problem
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Inappropriate?Thanks Jennifer! I've got it installed and I'm once again podcasting successfully. Just one small hiccup, which folks may want to check out in my post on this topic: http://gsfn.us/t/jzj
Thanks again for all your help!!
--Shawn
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Glad to hear that your podcasting successfully once again! Thanks for the heads up on the Cablecast Service reset issue and for updating the related thread!
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