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DSK Crawl not appearing on air
RSS Feed is not working, need to post a crawl about weather conditions and its not coming up.
I’m angry
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Inappropriate?I'm still looking over it but it doesn't seem to be helping. Basically I can't post a crawl that I type in. I know it's not the number of characters because we've run into that problem before. I know it's not a connection error between the cablecast and the server because i'm able to switch and update the schedule. But whenever i want to post a crawl it just doesn't seem to take. Could this have anything to do with my Co-worker trying remotely to post it earlier?
Reid
I’m frustrated
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Inappropriate?We lost ours as well, Webshots stopped displaying too. Any relationship with the 5.21 upgrade? we can get on the web fine with IE from the Carousel server so we know the connection is fine.1 Comment
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This solves the problem
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Bob, let's move this topic over to here. This is really about the DSK crawl in Cablecast . -
Inappropriate?I think the problem i'm having is with the DSK Crawl, not the RSS Crawl. I just want to simply type out a message and have it appear on air as a crawl. We've done it many times before with no problem. But for some reason it is not working right now....
Reid
I’m frustrated
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Inappropriate?Reid, can you:
- Create a test crawl
See if it works, if not:
- Re-launch the CablecastDSK engine application
See if it works, if not:
- If you are using a ChyTV, then restart ChyTV
See if it works, if not:
- Open a trouble ticket at support.trms.com -
Inappropriate?Ok JJ it's working now, for some reason our ChyTV was frozen on screen and there for did not allow us to start a crawl. I restarted the ChyTV.
Reid
I’m thankful
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