support@trms.com down?
Dave Gauthier and I have emailed support and gotten no response. Is the network down at TRMS again?
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hey David, sorry about the trouble... I'm looking into this right now.
-John
I’m also sad
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Inappropriate?Okay, I figured it out. Our email server accidentally marked your messages as spam, so they never made it to our tracking system.
I'm really sorry about this, and I've done what I can to prevent it from happening in the future.
For what it's worth, the emails have now made it into the system, so you should receive a response soon.
Again, my apologies for the delay on this. :-(
-John
I’m happy it's fixed, but still sad it happened in the first place.
The company says
this solves the problem
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