why are our Producer names changing on their own?
We have noticed that some of our shows producer fields are incorrect, as if the system is changing them. When we search for a show and the list appears some of the producers are wrong (but are the same wrong producer) yet there is no way that an operator was to blame for the error. One reason being that an old show will be showing a producer that wasn't in the system at the time that the show was last accessed.
It tends to be older shows that are affected. Any idea why this is happening and whether there is a solution?
It tends to be older shows that are affected. Any idea why this is happening and whether there is a solution?
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Inappropriate?Are you by any chance reusing producer records.
For instance, instead of creating a 'New Producer' you change the information for a producer who is no longer active?
Just a thought
-ray -
Inappropriate?thanks for the response. No, we make a "new producer" record each time.
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Inappropriate?Hello,
I'm not sure what could be causing your your producer names to change. If this issue is still occurring, please fill out a Trouble Ticket with our Support Team.
http://www.trms.com/community
I’m curious
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CHAMP