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Cancelling free, Lifetime membership does not seem to work...
I'm trying to cancel my free, Lifetime Membership, but when I log in, click cancel free membership, it just takes me back to the Tweepme login page.
I log in, and it gives me registration options for monthly or yearly subscription rates.
I then click "My Account" in the upper right corner after having chose "Cancel free account" and logging back in,
and it shows my account info; displaying my twitter username, my registration date, my next renewal, and my API limit as if my account is still active.
This to me means that my account is still active...
The only other option is to choose "Cancel Paid Subscription", which takes me to PayPal. Since I never entered in any PayPal info in the first place, I'm not going to now when I'm trying to cancel.
So what gives here? If I choose "Cancel free account", shouldn't either
a) My login to Tweepme no longer work
or
b) Show some sort of "Account cancelled" confirmation on my Tweepme account page?
Why does it still display my account in the same way as it was when it was active, even after I chose to cancel?
Would appreciate some feedback on this as quickly as possible.
Thanks,
Jon Connelly
I log in, and it gives me registration options for monthly or yearly subscription rates.
I then click "My Account" in the upper right corner after having chose "Cancel free account" and logging back in,
and it shows my account info; displaying my twitter username, my registration date, my next renewal, and my API limit as if my account is still active.
This to me means that my account is still active...
The only other option is to choose "Cancel Paid Subscription", which takes me to PayPal. Since I never entered in any PayPal info in the first place, I'm not going to now when I'm trying to cancel.
So what gives here? If I choose "Cancel free account", shouldn't either
a) My login to Tweepme no longer work
or
b) Show some sort of "Account cancelled" confirmation on my Tweepme account page?
Why does it still display my account in the same way as it was when it was active, even after I chose to cancel?
Would appreciate some feedback on this as quickly as possible.
Thanks,
Jon Connelly
I’m frustrated and confused
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The best answer from the company
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By clicking the cancel free account link, you are cancelling your free account. By logging in again you are reactivating it. Simply click the cancel link and you're cancelled.
The company says
this answers the question
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Inappropriate?By clicking the cancel free account link, you are cancelling your free account. By logging in again you are reactivating it. Simply click the cancel link and you're cancelled.
The company says
this answers the question
1 Comment Add a comment
This answers the question
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"By logging in again you are reactivating it. Simply click the cancel link and you're cancelled."
I have a question. Isn't it normal that when someone cancels an account most of their information is purged from the db? I'm not understanding the above process. Apparently you are not removing any account information, just canceling the service access. Why is that? I'd like to know so I understand how this whole application development process works. I surely wouldn't be holding on to user data if a subscription was canceled. I might have their email address as part of the initial signup agreement but that is probably about it. What am I missing?
Can you tell us if that persons Following is still part of the TweepMe network that is growing or does it stop for them and their Followers/Following are no longer counted? How is it working? -
Inappropriate?Twitter handles our authentication. So when you login to TweepMe, we're gathering your data from Twitter. However, we store what type of account you have "Free vs Paid" in a relational table, so for instance if you cancel your free account and decide you didn't want to, then we know that an account with your Twitter user name once had a free account with TweepMe.
Also, we store all the transactions that happen in the system,related by Twitter user names. So if an account does cancel, we still keep a record of which transactions occurred related to their user name.
So yes, to answer your question, most of the user's data is purged, except for historical data (transactions, account type). -
Inappropriate?By cancelling an account, you will no longer add nor receive adds from other TweepMe members (by way of the system, there's always a chance of an organic friendship).
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Inappropriate?well im one of the first 1000 and STILL nothing happening yet so im guessing it probably never will.. shouldnt all if not most of the people who signed up what a week ago had some tweepme action by now? should i give you guys another week or should i just cancel also?
I’m undecided
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Inappropriate?We had a brief stint where our system stopped making connections, it is back up though, albeit slow. We had many people change their passwords rather than cancelling their accounts, so we had to make a modification to the system to remove invalid accounts from the queue in an efficient way.
We are trying to avoid making bad API calls to Twitter with Usernames and Passwords that we know are invalid. The system will eventually scrub itself as we make our way through all of the accounts.
The remaining valid accounts after the scrubbing process will be able to make follow requests at a much higher rate.
I’m happy
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