Recently active topics in Twitter tagged with timeout

i'd like to use a nickname, but someone has already taken it. however, the owner have never twitted an update or he updated a very long time ago. is there some kind of "timeout" and the username will be free again?

Why do Twitter support requests time out when it takes more time for Twitter to respond to a support request than it does for the timeout to occur? Since you decided to ignore a request I sent in on July 31 so long it timed out and I had to resubmit on August 16, which itself should time out rather soon since no response has been given, I don't know what to do. It used to be, if you @crystal then something would get done, but that didn't work when I tried it the day before the first request timed out, and it hasn't worked yet for the second one.

My solution: At least acknowledge that a request has been seen. Don't wait until you can solve it, at the very least try to point the user to a GSFN thread if one exists. Maybe extend the timeout if you are really backlogged, because seeing "your request has timed out, submit it again if you want" with no easy way to just copy paste your previous request (timeouts mean you can't even see it anymore) is VERY disconcerting.