Account Deleted/banned with no reasoning

It looks as though you accidentally deleted your own account - or Twitter thinks you did (maybe as a consequence of a Twitter outage).

What happens if you press the Restore my account! button?

You should receive an email to the email address originally associated with your account (from your screenshot, this would appear to be tibbon@gmail.com) confirming restoration or explaining your next step.

If this doesn't help, go to http://twitter.com/help/ and submit a support request. Since requests are serviced sequentially, and Twitter seems to have quite a backlog, it may take a week before your request is processed.

This just happened to me also. HELP!!! This is a job related account, and I can't in even to find out what happened. I teach classes on Twitter, several, present on it at conferences. I can't do the work I am doing to promote Twitter if my account is gone. I need that data back!!

Someone sent a tweet to @ev, and he replied saying he'd look into it.

I know - I'm thinking the same thing. I had a friend on the phone who was saying his friends had disappeared, but when I dug deeper there were still there. So far, haven't found anyone else, but it would be hard to prove, and they would have to be frequent users to have noticed this quickly.

My account is back. No reasoning given for the glitch yet, but it seems that in total at least 3 people were banned. Figuring that there were more, but that they haven't noticed yet.

I feel slightly troubled by the response time and honestly do wish that I could pay for Twitter and expect a higher level of turnaround and reponsiveness.

At least I'm back.

OK, it looks like in addition to @tibbon and @pfanderson, other users whose accounts have been deleted include @davedelaney and @conniecrosby and @pknit

I'm @davedelaney on Twitter. This happened to me too. I'm very disappointed right now. I love Twitter, but this is ridiculous.

I blogged about my experience here: http://urlzen.com/p8

I hope to hear some good news soon.

I blogged here http://mblog.lib.umich.edu/etechlib/a...

I believe my friend @skalik was also affected, but she doesn't seem to be online tonight to notice.

I blogged twice. Once about the problem: http://whatisnoise.com/2008/08/twitte...
Once about the resolution: http://whatisnoise.com/2008/08/twitte...

Status.twitter.com still has no updates about this, and no one has responded here yet. I mean they fixed mine, but still... not cool? Twitter please communicate with us here eh?

Yeah - I said that in my blogpost. I mean, hey - most of the folk banned are real strong Twitter evangelists. I teach and present and blog about Twitter. Then they ban us, say we've either breached the contract or "accidentally" deleted our own accounts, don't answer questions, don't post a status updated, don't update the blog ... This is such a breach of trust. I have an upcoming meeting in which I am talking with some bigwigs about tools for engaging with their community via social media. Twitter *was* going to be my number one tool. Now, I don't feel safe making that recommendation.

@tibbon:
Glad to see you're back, and that it "only" took 5 hours (rather than days...).

As I write this, you have 616 followers, but are folllowing only @meggiepoo (1 person).

Approximately how many people were you following originally? Maybe the number will gradually get back to normal as "your" part of the cache warms up? Something similar happened to me a week ago, once the missing follower/following problem was resolved.

@Twitter:
This problem is serious enough to merit your feedback at http://status.twitter.com

My account www.twitter.com/narain is also deleted for no reasons. In fact, i dont tweet in English too. I am yet to get my account back.

I just started with twitter (@marjanpanic), and after 2 days my account got deleted with no explanation!
I tried to restore it - but got a message saying that I was spaming???

I tried to submit support issue, but no answers and no explanation!
Can anyone help me:

-give me support email
-give me submit issue location
-guide me to problem solution

I don't want to use twitter for spamming, as me myself hate spam!

So, please help!

Someone just reported that @skalik's account is also missing. @conniecrosby is also missing, and hers is really weird. Her archive shows up in search, but she actually has a page with one tweet on it and no avatar or background or friends etc.

Active community discussions about this going on via plurk. Blogosphere picking it up also.

Confirmation that @skalik's account was also deleted: http://twitter.com/unbanskalik/status...

Went online to find my account gone, too. Gak! I was tweeting from my cell phone last night and seem to have reinstated the account again under my name with one tweet. I tried to restore account option, but it says there is nothing there.

I've been a Twitter customer for 1 1/2 years, was following 1400+ people and had 1500+ followers.

I am concerned as to why it was deleted. I definitely didn't accidentally delete it -- I was not online, did not send any commands via cell phone that might have done this by accident.

Help?

I just blogged about how twitter SHOULD have handled this: http://whatisnoise.com/2008/08/how-no...
Maybe they want to hire me as a social media consultant?

I am on FriendFeed as conniecrosby if anyone wants to talk with me there.

Tibbon, I work as a customer care rep in telecommunications. I will totally join you in helping Twitter figure out their customer care. I'm rather aggravated by the fact I've received no response from Jack, Biz or Twitter about PFAnderson & DaveDelaney's deletion.

I'm tracking the penetration of this discussion across the social media. Screenshots at http://www.flickr.com/photos/rosefire... Plan to blog selections after my son's drum lesson. See you later, folks!

This happened to me too! No response yet... I'm just a normal Twitter user! What happened?

I'm pretty pissed off about this..

Thanks for joining Jason. I'd love to see an update very soon.

Here's another deleted account - @symtym - he's a doctor and medical researcher!!

I can imagine Jason doesn't want to reveal the things that point towards a "spam" stamp being put on an account. Spammers could use that to their advantages to work around the Twitter security measures.

Here's another one - @abrudtkul - http://www.plurk.com/p/22f1v

Almost 24 hours now with no tweets. My home page on twitter shows I'm following 0, have the same number of followers I had prior to the interruption, can't post, and when I select my profile it doesn't exist. None of the services I use that rely on the Twitter API are working for my account. 3 messages to twitter, no answer so far. Glad it isn't just me experiencing this latest status twitticus episode.

still no word... account still deleted... everyone should join identi.ca

http://identi.ca/abrudtkuhl/

Hiya, @Goldman and any other listening Twitter higher up. Thank you, thank you for getting this fixed. Went pretty fast once Goldman connected with the question.

I am having a problem with the restored account and wanted to ask about it. Most of the people I follow do not seem to be showing up in my stream (Recent tab). When I unfollow and refollow they seem to show up. Some show up anyway, and I am not sure why. I am really having struggles with friends with locked accounts. They are having to first unfollow me, refollow me, then I repeat the process in reverse. (Check interchanges between me and @dmcordell). That worked with two private accounts.

I follow about 1500 people. Yes, there are a bunch I want to get rid of, but TwitterKarma crashes on my account, so I have not been able to find and delete the unproductive accounts. There are also a substantial number of accounts I followed for work purposes that I don't need anymore. However, going through and refollowing 1500 people is really painful. @DaveDelaney and @tibbon said they were going through the same thing (and suggested the solutions I have used). Is there anyway you can fix it so that this isn't necessary? So that my followers are there, AND show up in my timeline?

Many thanks!

it gets worse. twitter always deletes first and asks questions later. they might say it is a mistake, but the truth is what they are doing is unethical. If anyone out there in the world decides they don't like you, twitter will delete your account. I never broke any terms and they deleted many of my accounts. Twitter is about to die... shame on them for ruining so many people lives who stake their reputations online. The basic problem is that twitter changes their terms arbitrarily leaving people in the lurch. the follow/follower ratio is only one detail in a series of grievances for me or my friends. What twitter has done It is a systematic problem of the administration behind the service. They punish arbitrarily and then try and fit their accusation or excuse to fit their punishment. for more information on my situation please see http://simonstudiotheatre.blogspot.co... I always keep a twitter account to communicate with those that use the service, but I make sure I make a new one ever few days because twitter deletes them regularly. If you are not Alist, twitter does not care about you. more and more people will feel more comfortable elsewhere. I am on friendfeed as http://friendfeed.com/NoahDavidSimon and can not be reached on twitter

Hi, again, Jason - and thank you for your quick reply. I've been digging through looking for specific examples. We have been able to get this problem fixed with some people, like @dmcordell who unlocked her account so we could connect again.

Here is someone who tried to unfollow and refollow me and it has not worked:
<http://flickr.com/photos/rosefirerisi...>
This is what happens when I try to follow her back:
<http://flickr.com/photos/rosefirerisi...>

Here is a friend whose DMs I can see, but cannot see her tweets:
<http://flickr.com/photos/rosefirerisi...>
This is what happens when I try to follow her back:
<http://flickr.com/photos/rosefirerisi...>
NOTE: I cannot reply to her DMs with my own DM.

Now, with less visual evidence. :) More folks who have unfollowed and refollowed me, but whom I still cannot see their tweets and get the same screen (please request to follow, you already follow). They have sent me replies (@pfanderson) that I cannot view.

tjshay
iteachcomputers

If screenshots help, I can provide.

On the other hand, there are friends with protected streams that I *can* see, without having to do any funky corrections:

swbuehler
ljharris
philgomes

These are just examples of types of problems. I expect there are more folk in each category.

Still missing lots of tweets. Still no avatars showing up on the home page under "People." Some of the tweets show up on Twhirl but not all and not all the time.

Thanks for reinstating my account! For the record, I find it odd that no one emailed me to let me know it was back. I just checked and it is all there. Not sure when it was reinstated.

Thank you for getting me back, though. I would love to give feedback on how the communication end of things can be handled better in future. I appreciate the work that must have gone into restoring the account.

Cheers!
Connie

I was also not told that my account was re-enabled...

I am missing over half the tweets from my network... Still not working correctly.. Am using FriendFeed to keep tabs on my Twitter community...

still not getting many tweets delivered; out of several within the last hour only 1 has showed up in Twhirl and none on my Twitter home page; the avatars are now back on my home page

looks like direct tweets are not getting through to me; I get notification email from twitter about d msg, but nothing in Twhirl or Twitter

Looks like I got a lot of my following back in my stream. Will dig a little deeper to make sure...

Still cannot log into any 3rd party client

finally got followings on the home page again w/ avatars on the tweets and in aggregate on the lower right of the home page, I'm checking d msg now to see if that is fixed

Jason, there is one more thing I just am not getting. When I was trying to restore my following/followers, I unfollowed @LouiZoot to refollow. I have not been able to refollow. His stream is not locked, but clicking follow does nothing. I even restarted the browser, and still nothing. Help?

still not getting tweets, others are @ruraldoctoring @changu @wjjessen, only show up in Twhirl, not Twitter; using the iPhone twitter clients: Twinkle and Twitirrefic mix results between Twhirl and Twitter -- some show up, e.g., @ruraldoctoring @changu @wjjessen, and some don't, e.g., @scanman, @doctoranonymous, @gruntdoc @GrantGriffiths

@ruraldoctoring @scanman just showed up in my Twitter timeline, but can't access more than the first page; "older" is greyed out

i have the same problem as others on this list (@shamsha). when i try to restore my account, twitter says they can't find it. however, i can still see my history on summize. please help since i have to present this product to some bigwigs at an oil & gas firm next week! thanks!

you are right, i don't want to promote twitter if i know that it will disappear for others as well...

thanks jason. i agree w/ the comment above, i'm not a heavy twitter user and sort of stumbled upon this site. i kept hoping that the twitter blog would have posted something if a lot of ppl were affected. but thanks for looking into this for us!

Very well put, pfanderson and Damani !

Looks like things are restored. Thanks Jason

Hi! I received the same message. I am not a spammer. I have started a discussion on GetSatisfaction, no response. I have also sent two requests via Twitter customer service...no response. I hope I can be assisted. Thank you.

When I log into my Twitter account it says "This account is currently suspended and is being investigated due to strange activity. If we have suspended your account mistakenly, please let us know. See Suspended Accounts for more information." I would like to know what the "strange activity" is and how can I be restored. I am not doing any of the things it says may be considered spam so what gives. Please Help. :(

I received the message yet everything still seems to be ok....thanks for checking! :)

My account was suspended 2 weeks ago. Since then I've filed multiple service tickets and have yet to receive any response from twitter. At this point, I'm very disappointed with twitter's customer service.

I'm thankful that Twitter are trying to deal with the spammers.

However, I'm concerned that Twitter take so long to correct the false positives. It's very unfair on the legitimate users whose accounts are mistakenly disabled for weeks on end.

I agree, something needs to be done about the spam. But, waiting around for 2.5 weeks with my account locked, and no word when it'll be unlocked is a bit frustrating. It seems like they tackled the problem before they could properly handle it.

Thank you Connie! I appreciate the help!

Here is my support code: 314962

Awesome! How did you get your account deleted??

Hi Richard:
I was one of the people who were wrongly suspended by Twitter. You can check out the related posts about it here: http://blog.davemadethat.com/?s=suspe...

Cheers,
Dave

Your Twitter account got deleted without any reason?
Do like I did....

Go to : http://identi.ca

It's a microblogging site like Twitter ... but better!

There is millions of users!

When an organisation such as Twitter starts to frustrates its users .... It's the beginning of the end!