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Can an inactive Twitter page/username be removed by request? Or even a request be sent to the current inactive owner?
I’m disapointed
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Since inactive user name requests are such a popular thing, they now have their own address. I don't check this thread everyday, but judging by my replies tab, this is a popular request. Going forward, if you want to acquire an inactive user name, please send a request to:
username@twitter.com
It may take 3-5 days for you to get a response, since inactive user name requests come behind problem requests and bug reports in terms of priority, but we'll have someone looking at these daily. In your request, please include the following information:
*The user name you want
*Your existing user name, if you have one
*If you want to change your user name, or start a new account with the user name you're requesting.
Please note: Twitter Support will change your user name for you at the time of responding to the request so that the user name doesn't get taken by someone else. We will notify you by email when this happens.
Thanks!
Crystal
I’m happy for more efficiency!
The company and 5 other people say
this answers the question
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We generally have a 9 month rule; if a profile has been inactive for more than 9 months, we release the user name. In cases where the account has never been updated, Twitter can write the owner of the user name about releasing it, but results vary.
The company and 4 other people say
this answers the question
The best answer from everyone
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First I opened a help ticket in the old help system to get an inactive username. That sat with no response for over a month until twitter went to the new help system and the ticket disappeared.
I used the new help process to open a new ticket and got this response after about a week:
"Due to high ticket volume, Twitter Support is no longer releasing inactive user names unless in cases of trademark or copyright violation. We are working on releasing all inactive user names in the future, however, we will no longer manually release them on an individual basis."
Then I found this site and sent an email to the address that Crystal gave above and got this response:
"Due to high ticket volume, Twitter Support is unable to change usernames in cases of inactive accounts. Unless your user name issue involves Terms of Service violations, you'll have to wait until all inactive user names are released. We're working on a better long term solution for this."
This is all very unfortunate. I am well known many other places by the username "scrooks" which sits completely unused at twitter for more than a year, but now I can't claim it and am using the name "drthunder" instead. I guess I waited too long to make the request. I'm extremely bummed by this.
I’m totally bummed.
3 people say
this answers the question
Due to volume, only the 15 most recent replies are being displayed
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Inappropriate?Yea... TwilightJewelry... you'll unfortunately be waiting in vain! That ticket number you have... (?) is about as useful and "worthful" as a screen door on a submarine. -
Inappropriate?Bummer that Twitter hasn't really pronounced about the subject. I hope they're working on something to fix this, and they do it really soon.
I’m frustrated
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Inappropriate?Hey I want the username studmuffin but it's already taken by someone that hasn't been on since 2007, that's way longer than the 9month rule. Can you please delete the account.
I’m mad and want that username very bad
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Inappropriate?I too made a request about a week ago. Request number 583651
Cheers -
Inappropriate?I have the name salguod_net on twitter but wanted just salguod. It's an account with no activity, hasn't had any for months and months. I filed a ticket (#20746) back on Feb 4th but never got a response and it was closed by twitter in March. This account remains unused, by all appearances, and I'd like to claim it.
Can another ticket be opened? I couldn't see a way to do so. I've also emailed the addresses listed here to see if that helps.
It's frustrating to have waited so long.
I’m frustrated
1 Comment Add a comment
This answers the question
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Part of the response from Twitter:
Twitter is not currently releasing inactive user names. We're working on a better long term solution for this, and we should have more news soon. ...
If your user name request concerns impersonation, trademark infringement, brand squatting, copyright, or another Terms of Service violation, please submit a request to the Terms of Service group ...
Looks like we're out of luck for now. I'm not sure what sort of 'better long term solution' they could have, nor when 'soon' will be. Oh well. -
Inappropriate?I replied to this thread 6 months ago.. and was like you, if u scroll up you can see my post, I was able to get my name, I emailed tech info.. letting them know "I was in the process" of copyrighting my handle and would like to use it on twitter since it was idle... took about half a week but somebody from tech released it and emailed me to use it. So tell them you're copyrighting it and they'll help you out.1 Comment Add a comment
This answers the question
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I hope this works and that it wasn't a mistake to start with a more cordial email before I read this.
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Inappropriate?I work for a large company (1000+ employees, offices across the US), and our company name was taken by someone who has not posted in nearly a year.
In the few posts they did make, they did not try to impersonate the company, so we have no grounds to get the name through legal channels.
But, even though Twitter has hinted at some sort of corporate usage that they may or may not develop, they are just as unresponsive to our company's request to release the inactive username.
It seems to be pretty hopeless at this point. We have given up on developing a strategy around Twitter. If they ever do try to create a fee-based service for corporate accounts, we're not going to be there. I've set up an account on Identi.ca, which actually has more features than Twitter.
I’m making plans without Twitter
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Inappropriate?I feel you guys pain.
I want an account which has never had an update posted to it and all communication attempts with the account owner have been ignored.
I'm thinking of buggering off to another network. -
Inappropriate?WHAT?!!!
Apparently, all these people are getting their names really easily...
http://thenextweb.com/2009/01/08/how-...
I’m slackjawed. (imagine that's my jaw not my tongue)
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Inappropriate?Bummer that Twitter hasn't really pronounced about the subject. I hope they're working on something to fix this, and they do it really makber izle soon.
