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Cant activate SMS from my T-Mobile cellphone
When i try to send the code from my cellphone i get a message back saying that this service is unavailable for my service plan. I dont get it. I have unlimited texting and tmobile web on my account so i dont know whats up.. please help..
I’m pissed
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T-mobile issue has been resolved, all is back to normal.
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Hi,
Are you on a pre-paid plan? If so, this is why. Pre-paid plans don't support text messaging to short codes like 40404. If you're not using a pre-paid service, I'd suggest calling T-Mobile to make sure your phone is enabled for text messaging to short codes in particular. One other way to test is to send a message like "weather, san francisco" to the Google shortcode, 46645.
Thanks!
The company and 1 other person say
this solves the problem
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Inappropriate?Hi,
Are you on a pre-paid plan? If so, this is why. Pre-paid plans don't support text messaging to short codes like 40404. If you're not using a pre-paid service, I'd suggest calling T-Mobile to make sure your phone is enabled for text messaging to short codes in particular. One other way to test is to send a message like "weather, san francisco" to the Google shortcode, 46645.
Thanks!
The company and 1 other person say
this solves the problem
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The company says
this solves the problem
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Inappropriate?twitter.com 40404 short-code doesn't work on t-mobile, use # instead +44 7624801423 -
Inappropriate?I JUST ported to T-Mobile prepaid from a Verizon contract and just discovered this. Why no short codes, T-Mobile, WHY?! I'm PAYING you to use it! Ergh!
I’m disgruntled!
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Inappropriate?Unfortunately it's not going to work. Tmobile removed all shortcodes, even google. Use that UK number I provided.
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Inappropriate?Tried the number with no response. Anything special I need to do? (I've only dialed an international number a few times to Japan.)
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Inappropriate?If I remember correctly, you should go to Twitter control panel and say that you want to use cell phone. Then they'll ask you to send a certain code to a SHORTCUT number that doesn't work. So what you do is you do exactly as they say except you send the code not to shortcut number but to the UK number I showed you.
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Inappropriate?Now the "Devices" page says "We couldn't contact your phone, so we've had to turn updates off. You'll need to re-enable updates here before you can receive them again."
So, it look's like a bust. Oh well, didn't plan on using mobile updates much. I may test it again some time... Thanks anyway!
I’m rarely surpris at the failured promises of technology...
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Inappropriate?Actually i have T-Mobile's flexpay and recently got it hooked back up and it now works. i can twitter from my cellphone. I dont know if it is different if you have the pre-paid top card or not. Pre-Paid=No Contact & FlexPay=Contact but you pre-pay confusing i know but how tmobile told me its easy FlexPay is like a Post-Paid account mean you use the service then pay but instead you pre-pay it first. If you dont pay you get shut off until you do no surprise $1000 bill. So in all it just may depend on how your service plan is setup.1 Comment Add a comment
This solves the problem
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IMandy, did you get it working by sending the authorization code to the UK number? Or it works sending to the regular 40404 shortcode? I still get the message that this feature is not available for my service plan when I send to the short code. I'm also on FlexPay. -
Inappropriate?I got it work on the 40404 number. I never could get it work on the UK number. Ive even deleted my number and started over with my new phone number and it works everytime. I even used my moms number(whos also a flexpay plan user) and it worked using the 40404 number each time2 Comments Add a comment
This solves the problem
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It must be some "feature" that they can remove/add-on that is the culprit. I'm looking at my bill under Available Services. I wonder if it's the "Spend Control Unl Msg", or if that's just more description for "Msg Bundle UNL AC."
Have you noticed anything different/missing under the Available Services section of your bill with the new number? -
Well, I just called T-Mobile again about it, and all they said was FlexPay is supposed to have short code services blocked and if it's not, it must be a system fluke/you got lucky.They weren't really willing to take a look at the features in the billing system to see if anything could be removed to let me use my unlimited messaging.
The only other thing that was suggested is to put money in the Flex Account side, but I have 9.00 in there, and that didn't change anything. Do you have a higher amount in yours? -
Inappropriate?Well it'd be cool if we all said what we're using. I am just using regular t-mobile (USA) contract. I have six month contract.
For me UK number works, shortcut number doesn't. -
Inappropriate?Nope i dont have anything in my flexaccount. I just may have gotten lucky.
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Inappropriate?i have the same problem and it is so frustrating! i talked to customer care and they said they will look into it and that they're probably blocking sms because there are additional charges. i have unlimited txting and i have asked the t mobile dealer and he said it should be included but i can't get any sms from anywhere! not even google. help please before i go crazy...
I’m frustrated
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Inappropriate?Unfortunately old hacks aren't working anymore :( I called to customer support and they started blaming it on twitter. I said that said that it's not only twitter that is blocked but also google sms service and few others.
In the end I got a sense that customer support knows that it's blocked and there's nothing they will do about it.
I love t-mobile and have been happy. But this thing makes me mad. I've gotten used to be without these shortcodes but if a better deal comes around and they will not have this bs going on, I'll make a switch to another company. -
Inappropriate?yeah, im still hoping that it will somehow fix itself but the way its looking, i dont know. its just pissing me off now because i just got unlimited txt messaging yesterday and i cant even receive sms? thats pure bs!
I’m POed
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Inappropriate?Maybe call them and tell them you'll cancel messaging if this don't work.
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Inappropriate?lol yeah, maybe. its just so discouraging finding out about this right after you signed up for something. i got twitter in the hopes that i could use my phone to update but when its not working... omg... and i've been looking for a solution for this problem for about 4 hours straight now. definitely not happy.
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Inappropriate?try using this #, may still work: +44 7624801423. That's where shortcut forwards anyway.
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Inappropriate?okay. where do i put that number? do i start over with my phone number?
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Inappropriate?When you add your phone # to twitter account. They ask for your phone #. Then you put your number etc and they sms you a code. You get that text message get five or six digits code and they ask you to reply to that number with that code. I think. Well so what you end up doing is you do not reply to that shortcode number, but you put the number I gave you instead.
Then when activated you'll be sending short messages to that +44 number and it'll update your twitter.
If you have some difficulties aim me @ f1vlad. -
Inappropriate?How does one enter the +44 portion of the number into one's phone's number field? It does not allow for punctuation signs or spaces, and I have already attempted to enter the entire number.
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Inappropriate?I j
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