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Followers and Following are all gone - when will this be fixed?
My profile says I am following 0 people and have 0 followers, but I didn't change anything... everything seems to be deleted? I have over 1240 followers --- and am following over 4000 - why is it not showing???Never had this happen before!
I’m anxious and frustrated
397
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company is working on this problem.
The best solutions from the company
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We are still working on this problem. We restored a lot of the data last night but have more work to do. Some users are missing follower or people they follow. Others are missing all of their followers/followings. Either case is very frustrating.
There's more that we can do and we are doing it. In some cases we may not be able to completely restore everything. We are doing the best we can and fixing this is our highest priority.
As we have more information, I will post it here.
3 people say
this solves the problem
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Thank you to all the folks who provided additional information. We went into maintenance mode to recover from the missing user problem which was caused by a data inconsistency problem.
We were able to restore to an earlier version of the relationship data. You may still see out of date information for one of the following reasons:
1) The changes are still propagating out to all parts of the site. It will take several hours for the data to be correctly reflected everywhere.
2) There may be some missing data as a result of this restore. In particular, changes you made to your social relationships in the past 12 hours may not be reflected.
3) Notwithstanding the first two points, the counts that appear in your profile for followers or followings may be slightly different than they were before. Those counts are generated from a cache that was not always a perfect reflection of the true data. Therefore, the counts may slightly change.
I completely understand how frustrated everyone is by this outage. Thanks for your patience as we recover and work to make sure it won't happen again.
4 people say
this solves the problem
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We're actively looking into this - can you please do two things when reporting this problem:
1) include your username
2) indicate whether you verified a device (a phone) in the past 24 hours.
3 people say
this solves the problem
The best solution from everyone
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All back to normal! Thanks Twitter! :-)
I’m happy again!
3 people say
this solves the problem
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Inappropriate?All my followers and followees are gone except for the 4 people who just now decided to follow me.
I’m anxious
1 person says
this solves the problem
1 Comment Add a comment
This solves the problem
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user dl4mfm. nothing changed. followers/following STILL GONE! -
Inappropriate?I'm having this problem too. Will this be fixed? Or will I have to re-follow everyone?
I’m frustrated and annoyed.
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Inappropriate?This sucks Twitter! I spend months carefully building up followers, and now I've lost 500 of them in a single swoop! I've also lost approximately 200 people I'm following. This really sucks. Can you fix this please? I have been loyal to Twitter throughout many outages, but this really messes with the relationships I've been painstakingly building. You really need to fix this asap. Thank you.
www.twitter.com/sharakarasic
I’m sad
1 Comment Add a comment
This solves the problem
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No to verifying a device. Twitter, give me my peeps back. Again, I'm @sharakarasic on Twitter. If I have to rebuild my network, I will do it somewhere more reliable. Damn.
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Inappropriate?Yep, me too both dropped precipitously. Lost about 25 I follow, and 400 followers, at about 2:00PST
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Inappropriate?Boy this really is a bad mistake. I have also lost about 350 that I follow and 175 that were following me. Having that community is importnat to the value of Twitter.
I’m not surprised
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Inappropriate?I lost 500 followers, and 200 people I was following. And I know it isn't spammers being deleted because a) I don't follow spammers and b) Friends who still have accounts got unfollowed for no reason. I had to refollow them.
I’m not sure how I'll live if this bug doesn't get fixed
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Inappropriate?Same here...lost most of the nearly 300 that I follow/follow me. I totally appreciated that Twitter is a free service and I don't complain about Failwhale, but if this isn't fixable then what's the point?
I’m freaked out.
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Inappropriate?I went from 163 to 121 (following). I didn't really keep track of those following me. What I have been discovering as I re-follow people (I have found about 1/2 them again) is that the people I lost are all people I started to follow more recently. I was an early adopter of Twitter so many of my contacts were made a while back. Maybe we lost followers added after a certain date?
I’m sad
4 Comments Add a comment
This solves the problem
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hi elaine, can you give us your user name?
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cybertoad & no device activation recently - I also reported the bug through the Twitter form itself. Thx Crystal.
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I noticed the same thing as elaine -- seems to have cut off everyone after about 15-20 days ago @roprice
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I lost all followers/following too; new user, started 7/17/08. Have not verified a device in the last 24h. username pattychasevan
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Inappropriate?OK... I have given Twitter tonnes of slack as agreed, it's a free service and they seem to be trying their asses off. BUT...there are allegedly 16 Twitter people here in GS following these issues, how about an update. Doesn't cost anything and could convince me not to bail to Freind Feed. Especialliy if I have to rebuild my network.
I’m frustrated
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Inappropriate?I went from 500+ followers and 200+ followees to 58 and 53, respectively. What's going on? When will this be fixed?
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Inappropriate?Same here. Lost 100 followers and about the same amount of people who I follow. I gotta believe it would be restored somehow.
I’m frustrated
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Inappropriate?But there's no way for the twitter staff to fix this automatically without having to readd all the lost twitters? This really sucks...
I’m frustrated and angry
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Inappropriate?Same problem here. Went from almost 500 followers down to 41, and 370 down to 63 respectively. Please do rollback the changes.
I’m frustrated
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Inappropriate?I lost 200+ followers and 200+ following. This is bad. Could be the thing that makes me change to identica!
I’m sad
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