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Forgot my password, and none of my emails work for a reset. What should I do?
Hi I signed up for twitter at sxsw 07 - I think I did just with my cell phone. My username is TierneyODea. I've forgotten my password. When I try to reset it, it doesn't have any of my email addresses, when I used the "Already using Twitter by SMS or IM?" option, I get an error page. Help! I want to actually twitter! :)
I’m feeling left-out & confused.
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Inappropriate?There's a problem with our verification routine for existing SMS users. You have to enter the phone number in international format (+12125552121) or it throws an error.
I put in the phone number we have on record for your account and you should have received a verification code. If that doesn't work try entering your phone number in the format described above at:
http://twitter.com/account/complete
We're also working to fix the bug. -
Inappropriate?I have this same problem, but without the SMS connection or phone. I signed up for an online account, suddenly got dropped -- twitter siad it was rearranging -- and that's it. I'll have to note that's maddeningly dead-end loop I got into there. If it doesn't recognize any of your emails, your day is done.
I’m frustrated
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Inappropriate?I have a similar problem, once i get the password reset email, I am unable to log in. I'll second the "maddening dead-end loop"..
I'll send my email address, get the page with username and password, but can't go anywhere from there..
I’m heartbroken
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Inappropriate?Uh, me again. Seems to work ok for ie but not for Firefox.. Which is so, so wrong on so many levels, I'm ashamed of you, twitter.
I’m disappointed
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Inappropriate?I know my password but not my username. is there any hope at all? I was sent a link to reset the password, but it doesn't work at all.
I’m frustrated.
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Inappropriate?this is my problem too. this was all such a neat thing until all this hassel started happening to me. Now I am begening to wonder if it is all that important to use.
I’m frustrated
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Inappropriate?Hi, I'm the original poster (http://twitter.com/tierneyodea). I'm sorry I forgot to post the resolution here. I eventually got a reply from support@twttr.com
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Hello,
Thanks for your email. I've reset your password manually to:
(temp password was here)
To change your password:
1. log into twitter
2. click on "settings" in the top navigation bar
3. click "password"
4. change your password and save your changes
Hope this helps!
Aaron
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So, if you email support@twttr.com, maybe that will help - note the address spelling difference. However, this may not work now, they seemed to have updated their help system since my problem.
Also found this :
Locked out? You can request a password reset via email by visiting this link:
http://twitter.com/account/resend_pas...
Here's another place to submit a help request (like if you can't remember your username, or the above suggestions don't work) http://twitter.com/help/
Anyway, I love using Twitter and think it's worth it to get around the loop:)
Best, Tierney
I’m happy
EMPLOYEE
