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I'm still trying to find out why my account was suspended.
The email I received specifically stated that complaints were made regarding links I had sent. I certainly do not send a large volume of links and what few links I do send are in no way spamy. So now my updates don't go to the public timeline and I'm still wondering why.
It really sucks that you guys don't communicate with your users when you suspend their accounts. You should at least send a warning or something. Seriously, your lack of professionalism is appalling. I hope something is done to improve communication in the future.
It really sucks that you guys don't communicate with your users when you suspend their accounts. You should at least send a warning or something. Seriously, your lack of professionalism is appalling. I hope something is done to improve communication in the future.
I’m annoyed.
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The best solution from the company
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Hi,
There are more reasons than one that cause an account to be flagged, which are specified in the email in and in a separate thread here, on Satisfaction. Here they are again:
1. you've followed a large number of people in a short amount of time
2. you have a small number of followers compared to number of people you're following
3. the updates consist mainly of links and not personal updates
4. a large number of users block the profile or write in with spam complaints
In your case, it may not have been spammy links, but one of the other reasons. We did review and restore the account, and I have changed your public timeline visibility back to normal.
We don't actively police people, but we do keep an eye out for potential problems. Please understand that we do this for the sake of the Twitter community; regarding communication, we're currently working on better ways to let you know when your account has been flagged. Thanks for your patience in the meantime.
The company and 3 other people say
this solves the problem
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Inappropriate?Hi,
There are more reasons than one that cause an account to be flagged, which are specified in the email in and in a separate thread here, on Satisfaction. Here they are again:
1. you've followed a large number of people in a short amount of time
2. you have a small number of followers compared to number of people you're following
3. the updates consist mainly of links and not personal updates
4. a large number of users block the profile or write in with spam complaints
In your case, it may not have been spammy links, but one of the other reasons. We did review and restore the account, and I have changed your public timeline visibility back to normal.
We don't actively police people, but we do keep an eye out for potential problems. Please understand that we do this for the sake of the Twitter community; regarding communication, we're currently working on better ways to let you know when your account has been flagged. Thanks for your patience in the meantime.
The company and 3 other people say
this solves the problem
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Inappropriate?Thank you. I got an email from the person who sent me the first explanation as well. The text of the original email made it sound like users had complained about my use of links. After the most recent email I completely understand why this happened. My only complaint is that I wasn't notified, so I spent several hours trying to get in and then opened a support request. That was frustrating. Believe me, the last thing I want to do is cause trouble for anyone at Twitter and I promise you, if there had initially been better communication I wouldn't have been upset and I would have followed your procedures without making a fuss about it.
I’m confident that things will get better.
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Inappropriate?I am having this problem as well but have not received an email. I noticed my updates weren't working yesterday and when I logged in today is said my account was suspended for "strange activity".
Your help is greatly appreciated.
Twitter ID = mikevestal
Email = mlm_coach@mike-vestal.com
I’m sad and confused and miss my friends
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It's not exactly a secret, since you'll find the list of all the reasons why an account can be suspended in Twitter's FAQ. Click here to see -
Inappropriate?How can so one Complain about a message I posted. Yesterday was my first time using twitter. I havent talked to anyone yet. So I mean its sounds like BS to me.I havent even learned how this really works yet to say anything to anybody and I dont even know how to find people of how to contact someone.Something needs to be done because thats not far to me.Other wise I need to talk to someone over this company because I dont like the way I have been treated in under just 24 hours I've been part of this site...
I’m pissed
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Hi lyryk. Is this your Twitter account? http://twitter.com/lyryk
If yes, it doesn't look suspended to me. Is it possible that you clicked on the profile of a suspended user and saw a suspended notice... like this one: http://twitter.com/suspended ?
You can check by going to http://twitter.com/home (and login)
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