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Locked out of account, can't get password email reset, just get autoresponder messages that are useless from email, help!
Hi,
you've locked me out of my account, said too many attempted logins, which didn't come from me, I assume I was hacked or someone tried to hack me or your system is somehow borked.
my name is @petequily
I've tried several times over 2 days to get you to email me a new password, and you haven't. Now when i try that you say "We've temporarily locked your ability to reset passwords. Please chillax for a few, then try again."
well i've chillaxed for several hours and nothing has happened. I've tried it again, still can't do it.
I've tried emailing twitter support several times and i just get totally useless autoresponder messages instead of real help.
Help.
Pete
you've locked me out of my account, said too many attempted logins, which didn't come from me, I assume I was hacked or someone tried to hack me or your system is somehow borked.
my name is @petequily
I've tried several times over 2 days to get you to email me a new password, and you haven't. Now when i try that you say "We've temporarily locked your ability to reset passwords. Please chillax for a few, then try again."
well i've chillaxed for several hours and nothing has happened. I've tried it again, still can't do it.
I've tried emailing twitter support several times and i just get totally useless autoresponder messages instead of real help.
Help.
Pete
I’m frustrated, irritated
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Inappropriate?Same here, got locked out of my account this afternoon, unable to log in with the correct username and password tonight, and the password reset emails thrown an "Oh, snap, we couldn't find you!" error, though my account @brownpau is right there.
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This answers the question
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And I am locked out again. -
Working for me now, but at some point my password reverted. Some kind of redundant db sync got laggy somewhere along the way.
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Inappropriate?and it makes it worse when you get autoresponder messages that basically tell you what you already know, you're screwed, here's probably the reason, but don't fix it or tell you how to do it. I can't login to twitter help because my login doesn't work. but you can't access twitter help unless you login.
who the hell thought up that moronic idea with no option for people who can't login?
I’m frustrated
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Inappropriate?to make matters worse I get another autoresponder email, this one saying
"You can review the status of your request and add additional comments by following this link"
and when you get to the link you HAVE to login, there are no other options.
BUT my problem is I can't login. Who the hell thought up that user hostile system? a former microsoft usability employee? Sadist? clueless?
I’m increasingly irritated
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Inappropriate?I created another account on twitter http://twitter.com/lockedoutpeteq
to hopefully try to get someone at twitters attention to my problem, I'm
still locked out, still no response from twitter other than form mail autoresponders.
I’m frustrated
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Inappropriate?I have this exact same problem!! I'm @flashgirl - Twitter - PLEASE let me back in ! I did not do this - Tweetdeck wouldn't take my new password, and now it's locked me out!!! Thanks, Andrea
I’m annoyed
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Inappropriate?I hate the same problem @irenelevine
This happened after my account was hijacked and I changed my password
I’m frustrated!
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Inappropriate?same prob. very frustrating. i've waited days and haven't been able to get a new password sent or been able to login. very annoying.
I’m frustrated
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Inappropriate?So, my account was hacked, I changed my pw, and I'm now on day two of being locked out. If anyone can help, I'd appreciate it.
I’m lonely
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This reply was removed on 11/17/09.
see the change log -
Inappropriate?I have the same problem with Andrea... I changed my password because it seems that my account @faithielicious has been sending DM's to the people i follow directing them to some links, so then i changed my password, when i tried to validate my account to Tweetdeck and to my other twitter apps. it failed a lotta times then i got locked out... i hate this i'm having twitter withdrawals!!!!
I’m frustrated
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Inappropriate?Same problem...looks like no one at Twitter cares which would tells me I probably shouldn't care about being on Twitter. If I responded to my customers like this, I would soon be out of business!
I’m done!
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Inappropriate?I'm in now. I have no idea why.
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Inappropriate?Same here. Account hacked last week, changed pswd, all fine...then Twitter locked me out. I can reset pswd and using token, get in...but never login.
Come on Twitter, fix this for entire community of users locked out!
I’m frustrated
