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Missing SMS Updates O2 UK
I am only receiving some SMS updates, for the last few days the majority of them have failed to come through. I am on O2 in the UK.
I’m frustrated
10
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
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Inappropriate?Me too - on o2. Am getting them back every so often by sending ON from my mobile, but it's frustrating doing it every few hours. -
Inappropriate?Could you provide your Twitter usernames? I can do a bit more investigation about the problem then.1 Comment
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This solves the problem
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Hi, my twitter username is dpangier, and I have been getting no SMS notifications on my O2 UK number for several days. -
Inappropriate?Same username here as twitter - notsheep -
Inappropriate?Mine is the same as on here too.
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Inappropriate?also, It seems I get a few after I send an update, but that doesn't last long. I also have a feeling that O2 UK does something funky with status reports which could be the issue (then again I could be completely wrong)
I’m confident
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Inappropriate?Ok - my initial investigation didn't turn up very useful info. But engineering is aware of the problem as well. We're going to be putting in some additional logging which will hopefully point us at the problem.
The trick with SMS is that a lot happens upstream from us so it can sometimes be tricky to find out what's going on.1 Comment Add a comment
This solves the problem
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I realise that there's more than one organisation involved in delivering sms, but doesn't the fact that people are reporting their sms count on their twitter page is remaining at zero - even when they *have* received sms - suggest that there is a problem within twitter itself?
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