Missing Twitters/updates
I have noticed that I am missing many of my friends' twitters/updates when I view them on my twitter home page. If I go directly to a friend's profile page and, for example, they have 4 twitters, I will only see 2 or 3 of those in my list. Why??
212
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solutions from the company
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Also, this is the same problem causing the inability to follow or remove one of these people. However, please put your follow/leave reports in this thread, since it's different than not seeing the updates in your /home page:
http://getsatisfaction.com/twitter/to...
Thanks!
The company says
this solves the problem
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I've noticed many of you are missing updates from people who have a ton of followers. Some examples are Scobleizer, ijustine, jasoncalacanis, leolaporte, hotdogsladies, veronica, etc.
In your cases, I can clear the caches but until we've fixed the root of the problem, it wont help forever, only for a little while.
The good news: our engineering team is working on this problem as we speak. We've realized that many people missing updates are followers of at least one profile/person of this type. (This type being, that which has a massive following, in the thousands.)
We hope to have it fixed soon, check this thread for more updates.
The company and 1 other person say
this solves the problem
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Friday PM update.
We've been narrowing down the problem and have made some additional changes which should make things better, but not fixed. We're still working on it here at Twitter HQ and folks are coming in tomorrow as well.
As Crystal pointed out, we're not going to consider it fixed until all the tests pass.
More information to come as it becomes available.
The company and 5 other people say
this solves the problem
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Friday AM Update
We fixed a major bug last night that we think contributed to some, but not all, of the lost updates. We're still making sure that all remaining anomalies are addressed before we consider it 100% fixed.
-We're working on it persistently again today; you will notice improvement, but not normalcy.
-We're not considering the bug "fixed" until all of our tests have completed and we're sure that all updates are appearing.
Thanks for your patience; further updates will be posted here throughout the day.
I’m looking forward to a fix
The company and 4 other people say
this solves the problem
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The company and 4 other people say
this solves the problem
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Official update: our engineering team has been working on this problem as top priority steadily for the last two days; we're still working on it today, and will continue working on it until it's fixed.
The bad news: the problem isn't completely fixed yet.
The good news: we've made headway, and it's much, much better. Fewer and fewer updates are missing from timelines once we manually clear the caches for you. I am clearing the caches for everyone in this thread.
A manual cache clear is the interim solution until the bug is entirely fixed. However, while this will restore more updates to your time line, not all updates will be there. Additionally, we've seen the following results:
-though some updates are revealed, others go missing
-clearing the cache is a temporary fix, and afterward, updates may go missing again. however, the number of missing updates will be fewer.
We're making progress on getting this bug fixed-- I'll post more frequent updates to keep you abreast of the situation. Sorry guys, and thanks for being patient!
I’m working on it!
The company and 6 other people say
this solves the problem
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Hi Guys,
The whole team looks at the topics posted in Satisfaction; we're trying to find out what's going on.
Usually it's a caching problem, but it could be related to the move; at this point, we're not sure why, but we're checking it out. In the meantime, in case it is a caching issue, I've cleared all of your caches, and you should now see all updates in your time lines and /home.
If you're still missing updates from a particular person, it's possible that I need to clear their cache as well, so please send the user names to Support, with "missing updates" in the subject line of your email for quick attention:
support@twitter.com
I'll post more updates here as information is available.
Thanks!
Crystal
The company and 8 other people say
this solves the problem
The best solutions from everyone
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What's your username so I can investigate?
I’m sad
The company says
this solves the problem
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Where these all specifically @replies? I just put in a fix with some of our @reply code.
The company says
this solves the problem
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Everyone's caches have been flushed as of this morning. Is anyone still seeing problems?
I’m wondering if there is a deeper fault for this issue.
The company says
this solves the problem
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I'm doing a rolling clear of all caches right now. It will take a bit to process but check back soon. I'll update when it's finished to make sure all issues are cleared up!
I’m Happy that this will fix things for people!
The company and 1 other person say
this solves the problem
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Hey all,
we're really sorry this bug took so long to fix, and affected so many of you. We've been hard at work for the past several days trying to track it down, and as of about 7:30 PM PST, we fixed a major issue with our internal messaging servers, and it looks like the problem is solved.
We'll be clearing caches pro-actively to make sure you have the most accurate view possible.
Thank you very much for your patience through this.
blaine.
I’m confident and relieved
The company and 6 other people say
this solves the problem
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Hey folks,
We apologize for how long this issue has been going on. We are aware of the issue, and we're dedicating all of our resources to fix it as soon as possible. Also, we'll do a better job at exposing what's happening and the current status of the fix. Look here and possibly our blog for updates.
Thank you for your patience!
Jack.
The company and 4 other people say
this solves the problem
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Inappropriate?I'm only seeing a few of one of my friend's updates, and even missed a reply (although it showed up in the reply tab). Another friend's tweets are not showing up at all, although it still shows that I'm following him on the following tab.
I’m frustrated
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Inappropriate?This is happening to me over the past few days. Thought it was quiet on Twitter until I looked at my friends pages and they had been tweeting, only I wasn't receiving them!
I’m frustrated
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Inappropriate?I'm also missing tweets from friends, and on checking my replies tab (thanks to GoOrange's comment), I see a number of replies to me which are also not showing up. I'm missing normal tweets, @ replies between people I follow (both of whom I follow - and settings are to "all @ replies"), and @ replies to me. I'm also not getting direct messages or @ replies on my mobile phone.
I’m frustrated
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Inappropriate?Yeah, I'm seeing, like, TWO people's updates out of my ten or so friends - most of whom I find ARE updating when I actually go to their page. This just started happening for me about two day ago.
I’m frustrated
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Inappropriate?experiencing the same problem --- and so is everyone else I know who's currently using twitter.
what's weird is that removing ALL the people I am following and then re-adding one by one them puts them all back on there and I can see everyone... but if I add someone new, it goes back to square one.
I’m frustrated
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Inappropriate?I'm having the same problem — things show up differently between /home, m., and the API (read: clients). I tried the unfollow/follow trick to no avail: a friend just updated and it doesn't show up in the client I'm using, nor on /home nor m.twitter.com. I've noticed this since Saturday on a range of people — from @gruber to @bs (the distinction being a ton of followers vs not as many).
Frustrating.
I’m sad Twitter's broken.
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Inappropriate?I unfollowed @s and every tweet (20+) I'd missed showed up. Don't know what this means.
I’m happy
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Inappropriate?That's probably just a temporary fix. Changing your friend list will clean the cache, but things tend to go wrong again later...
I’m frustrated
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Inappropriate?I'll be sure to post again if I start noticing it mess up.
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Inappropriate?I am having this problem as well. I am not receiving all my friends updates and nor are they receiving all of mine. Help.
I’m frustrated.
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Inappropriate?I (and a lot of people I follow) are having this problem starting today. Lame.
I’m frustrated
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Inappropriate?Does anyone have an answer to this problem yet or is it being ignored by The Powers That Be?
Very frustrating... I've had people think I'm being rude but it turns out that I'm only receiving 50% of their tweets.
I’m disappointed & frustrated
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Inappropriate?Same in Japan. The only information of this problem I can find is here, though it first time occurred for me several days ago. It seems somehow strange why this topic has been rarely shared... Or anyone already knows answer? I regret not having Japanese "geek " friend...
I’m confused
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Inappropriate?Well... at least I am not alone. Is this going to be fixed??? It is getting hard to stay with Twitter at this point, between down times and now this.
I’m EXTREMELY frustrated.
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Inappropriate?I'll me too this. Checked the replies tab and noticed over 10+ replies in the last 24 hours. Makes me wonder how many others I'm getting. I'm not consistently missing tweets from certain people, I'm randomly missing one here, another there. 100+ friends and it adds up.
Is anyone actually looking at this forum, or was this thrown up just for us to vent? Seems like this has become more of an issue since the recent move. Please can someone _actualy_ read this and let us know if you are looking into it (or acknowledge that we aren't posting to some place that's not been looked at).
This, BTW has nothing to do with the API, you can see the results from my home page. Look at my username (objo) and then the replies to me to see it. So please do not write this off as a third-party problem. Twitter is receiving their replies and linking them to me, just not putting them in my timeline.
I’m extremely frustrated as well
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Inappropriate?Hi Guys,
The whole team looks at the topics posted in Satisfaction; we're trying to find out what's going on.
Usually it's a caching problem, but it could be related to the move; at this point, we're not sure why, but we're checking it out. In the meantime, in case it is a caching issue, I've cleared all of your caches, and you should now see all updates in your time lines and /home.
If you're still missing updates from a particular person, it's possible that I need to clear their cache as well, so please send the user names to Support, with "missing updates" in the subject line of your email for quick attention:
support@twitter.com
I'll post more updates here as information is available.
Thanks!
Crystal
The company and 8 other people say
this solves the problem
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Inappropriate?Hi Crystal,
What you did helped some of my contacts come back, but now others are missing. Ones that were working before are now broken. Would that still be a caching problem? If so, I guess I will send their information via email. -
Inappropriate?Thanks for this update! I know I get pretty attached to my tweets. When they disappear, I get anxious.
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Inappropriate?Sent my name and the names of a couple of others in to get the cache cleared. Hoping it fixes it because it's pretty intermittent right now.
An interesting feature for the UI might be the ability to clear your own cache - might ease the support burden.
I’m frustrated
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Inappropriate?I use the IM interface nad had stopped receiving updates. By going into twitter.com; removing the IM account and re-verifying it everything started working again.
1 person says
this solves the problem
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Inappropriate?i'm having this problem too. i really really don't like the idea of having to write an e-mail w/ ppls names to say who i don't get an update from. i get the same 3-5 ppls updates all the time and follow about 40 ppl.
PLLEASE do not just blow this off but try to really figure out what is going on.
I’m unhappy, frustrated and other words that may not be nice to use here.
1 person says
this solves the problem
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Inappropriate?I've sent in an email, but want to add my two cents...this sucks. It's hard to have a conversation with yourself, but that's what's happening with me. Get lots of updates from some people, but none from others, and only some from others.
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Inappropriate?I have felt like I was talking to myself out here for days, until I realized that tweets are missing all over the place. Stability would be a nice thing.
I’m irritated
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Inappropriate?This is still a problem!!! I am getting random and inconsistent updates from my contacts. This morning I got an tweet from a contact and then not the next 2.
I’m not happy
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Inappropriate?just wondering if any of the official twitterers have any updated info on this. it seems to be getting more prevalent and frequent. thanks
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Inappropriate?I am having this problem with nearly everyone - you really want me to email you my entire list of followers? There has to be something other than caching problems going on.
I’m annoyed
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Inappropriate?I'm getting only a small percentage of tweets from my contacts in my homepage timeline, and have been for the past few days. I'm also now not getting any updates via text.
Twitter is currently useless to me.
I’m frustrated
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Inappropriate?I am not getting my wife's tweets. I can go to her page, and see them, but they aren't listed on mine. I get some, but many just aren't shown.
Makes me wonder how many of my tweets just disappear. This really makes me not trust the whole thing. I'd rather have Twitter down than have it not distribute tweets to followers.
I’m frustrated
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Inappropriate?I'm having the same problem as everyone else. Twitters without tweets is a sad thing indeed.
I’m frustrated
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Inappropriate?add me.
and no answer or feedback otherwise to a cache-deletion-request either. (sent via email, as requested from the staff somewhere above.)
I’m too lazy to think about something original here
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Inappropriate?does clearing the cache also clear my twitter history? will i lose my archive of all old tweets.
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Inappropriate?Seriously, some tweets go through to some of my contacts and not others, and then the very next one will go to different contacts but not some of the ones the previous one went to.
This is very lame. :(
I’m frustrated and annoyed
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Inappropriate?I and several of my friends/followers are having this problem as well. I sent a list to Twitter (via the email address they told us to send it to) to have all our caches cleared but never heard back. The missing tweets are still missing too.
I’m frustrated, annoyed, vexed
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Inappropriate?Having the same problem. Thinking more and more about cutting my losses and shifting to Jaiku.
I’m annoyed
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Inappropriate?Does Jaiku send text messages?
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Inappropriate?Yeah. Though it's reliability seems to vary from country to country at the moment.
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Inappropriate?Is the problem solved if you remove someone you follow and then add the same person again?
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Inappropriate?After this continuing so long without any official line from twitter (apart from Crystal's post above, which does not explain why for some people, some tweets show up and not others), and having sent a support request 24 hours ago and had no response, I too would be considering jaiku. Many of the people I follow on twitter have stopped posting in the last 24-48 hours anyway - will they return when (if?) this is fixed? I don' t know.
But I don' t know if there's sms support for Jaiku in the UK, and also I use I Want Sandy along with twitter, which isn't possible with Jaiku. Not to mention that I don't have a Jaiku invite (I wouldn't turn one down...hint hint).
I think this could be make-or-break time for twitter. Either this gets sorted out - with regular updates from the twitter team so that users *know* they're working on it - or a lot of users will leave, and twitter will have lost its momentum - and find it very difficult to get that back. I really like the service, and very much hope it's make, rather than break.
I’m sad at the thought of losing twitter, frustrated at the lack of official response
2 people say
this solves the problem
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Inappropriate?nope
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Inappropriate?I'm also having this problem on and off with all my contacts - and don't really have time to go through and find out which do and which don't have updates that aren't making it through to my page to email - loads of my contacts are complaining of same. I'd rather have an up and down service than this version of Twitter - this is practically pointless.
I’m frustrated
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Inappropriate?i would love one as well. i closed my twitter account last night (because this problem *still* hasn't been resolved) and can't help feeling a bit out of touch.
my username at gmail -
Inappropriate?I would love a jaiku invite too! :) slightlynorth {at} gmail
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Inappropriate?At the top of this useless page it says 11 twitter employees are listening. I find this very hard to believe... but... just in case...
TWITTER EMPLOYEE... ANSWER UP NOW! WHAT THE HELL IS GOING ON?
Completely Unbelievable...
I’m ANGRY
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Inappropriate?The missing tweets problem seems particularly bad today. I have a feeling that it is widespread, but that not everyone notices because it takes a little digging to discover there is even a problem.
Good luck, Twitter. Hope you can resolve it soon. -
Inappropriate?Ah ha, you did see this topic, sorry to link you back from the Jaiku topic. Again, I'm sad your so upset by this, I don't think getting angry is going to help much. ;)
I’m thankful Twitter is fixing things as we speak as fast as they can.
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Inappropriate?You do realize this topic was opened 13 days ago, right?
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Inappropriate?This thread was opened 13 days ago, but there are other threads on the same topic, including http://getsatisfaction.com/twitter/to... - which has been running for three *months*.
1 person says
this solves the problem
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Inappropriate?Sometimes an expression of anger can be useful to get noticed. "Squeaky wheel gets the grease."
As long as it is in good taste and not too offensive of course. :^) -
Inappropriate?I want to thank Twitter for answering me. According to the messages I have received in response to a few flames they have assigned a VERY high priority to this problem and are working to figure it out. As a software engineer myself I know it is hard to find sporatic issues. I would however suggest to the twitter employees to post here every few hours to just let everyone know they are listening. Just a thought.
I’m waiting.
2 people say
this solves the problem
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Inappropriate?Official update: our engineering team has been working on this problem as top priority steadily for the last two days; we're still working on it today, and will continue working on it until it's fixed.
The bad news: the problem isn't completely fixed yet.
The good news: we've made headway, and it's much, much better. Fewer and fewer updates are missing from timelines once we manually clear the caches for you. I am clearing the caches for everyone in this thread.
A manual cache clear is the interim solution until the bug is entirely fixed. However, while this will restore more updates to your time line, not all updates will be there. Additionally, we've seen the following results:
-though some updates are revealed, others go missing
-clearing the cache is a temporary fix, and afterward, updates may go missing again. however, the number of missing updates will be fewer.
We're making progress on getting this bug fixed-- I'll post more frequent updates to keep you abreast of the situation. Sorry guys, and thanks for being patient!
I’m working on it!
The company and 6 other people say
this solves the problem
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Inappropriate?I am having the same problem as well. Can you tell us more about downtimes and issues that you are aware of as you are working them so we can know whether or not you are, in fact, aware?
For example, Dreamhost has a great site: http://www.dreamhoststatus.com/ that does such a thing. -
Inappropriate?Thank you for the update. I think you have many users who really want the service to succeed but who have been feeling let down by the recent problems and the lack of information from official sources; it's good to see that you seem to be addressing that now.
Some other companies who use Get Satisfaction have ongoing "status" threads where they post current issues and what's being done about them. This makes it easy for users to check if something's already being done about any problems they encounter; I think such a thread might have gone a long way towards reassuring users during the last few days.
(The SMS problem is still happening, btw; could someone perhaps respond on one or more of those threads too?) -
Inappropriate?Hi Garfield,
Clearing the cache will not cause you to lose any tweets. What it does is refresh the information showing in your page to show the most current tweets.
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Inappropriate?Hi Hollysue,
We don't need you to email us the list of your followers; I cleared your caches, so you should see more updates now. If you notice that one person's updates in particular go missing, please send us their username via email.
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Inappropriate?Hey folks,
We apologize for how long this issue has been going on. We are aware of the issue, and we're dedicating all of our resources to fix it as soon as possible. Also, we'll do a better job at exposing what's happening and the current status of the fix. Look here and possibly our blog for updates.
Thank you for your patience!
Jack.
The company and 4 other people say
this solves the problem
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Inappropriate?yep - just noticed it myself. It would be nice to get it fixed, and happy that it has been assigned top priority.
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Inappropriate?Most of us just want to be informed. People who know what is going on can generally wait longer. Very pleased that Twitter has obviously heard this message loud and clear. Progress is a good thing. Thank you for listening.
I’m calm.
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Inappropriate?Hey Jack, Crystal and the rest of the Twitter team,
we really appreciate all the hard work you're putting into fixing this issue, but I do believe that an official post on the Twitter Blog would probably be a great idea.
This is happening to a lot of people, has been acknowledged by you and frankly isn't helping Twitter PR-wise. Many people are already frustrated enough with Twitters frequent downtime lately and I'm seeing more and more posts and tweets (well, maybe not so much that last one, as I'm having this problem as well...) by people ticked off by this.
Twitter is, IMHO, the best of the micro blogging services out there, but there are alternatives and in this industry a couple bad decisions can turn deadly. The hottest service one day can be practically abandoned the next. There are alternative services after all. People are even talking about Jaiku in this very thread!
Being present here on Satisfaction is absolutely great; something not a lot of companies are willing to do, but I personally feel that Twitter could and should still be doing more in keeping its users up-to-date on issues, especially if they are major such as this one.
Patiently waiting for a fixed timeline and having my SMS notifications fixed...
(Still) loyal Twitter user,
Mark
I’m frustrated but patient
2 people say
this solves the problem
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The company and 4 other people say
this solves the problem
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Inappropriate?Just did a random check and I'm missing tweets from logista, vaguery and edwardvielmetti. There may be more, and that's just in the last hour. Sigh.
I’m frustrated
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2 people say
this solves the problem
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Inappropriate?caches cleared for you and your friends as well. we're still working on it. thanks for your patience.
c. -
Inappropriate?Hey all,
we're really sorry this bug took so long to fix, and affected so many of you. We've been hard at work for the past several days trying to track it down, and as of about 7:30 PM PST, we fixed a major issue with our internal messaging servers, and it looks like the problem is solved.
We'll be clearing caches pro-actively to make sure you have the most accurate view possible.
Thank you very much for your patience through this.
blaine.
I’m confident and relieved
The company and 6 other people say
this solves the problem
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Inappropriate?thank you!! all seems right in my little technology world :)
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Inappropriate?Wish I could say the same; despite my cache having been cleared at least twice that I've been notified of, I'm still missing tweets from others :-(
I do appreciate, however, that the problem appears to be lessened, and that the twitter team is working on it. Let's hope they can get to the very bottom of it and get everything fixed shortly. -
Inappropriate?Is this bug also affecting RSS feeds? I'm pulling feeds into another site and sometimes all the tweets show up and sometimes they don't.
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Inappropriate?I'm still not seeing all the tweets - missed one from vaguery just an hour ago. I do appreciate the bug-bashing; please keep going til you squash them all!
I’m sad.
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Inappropriate?Yep, still lots of missing tweets for me today. It's very quiet in the Twittersphere this week :(
I’m sad
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Inappropriate?@Crystal
Hi!
You wrote:
> I am clearing the caches for everyone in this thread.
So I request to have my cache cleared, please ;]
Thanks in advance!
I’m hoping my Cache will be cleared! ;]
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Inappropriate?I am still missing approximately 2 of 3 twitter-posts of those I am following... I know others in my group are having the same issue, but aren't informing twitter of the problem, just complaining to others in the group.
I’m hoping the problem is fixed soon
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Inappropriate?All of a sudden I got 8 Twitter-sms on my phone! Hopefully they keep coming!
I’m surprised
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Inappropriate?I've still got the problem too. My handle is "shoutingboy"; when I look at my timeline, I can't see my friend juverna's most recent update (this one: http://twitter.com/juverna/statuses/6... ), though I can see it on her page.
I preferred it when twitter was down a lot--then, at least I knew whether I was getting the messages! Now, I have no idea what I'm seeing and what I ain't. Can we go back to the old way? ;-)
I’m nonplussed
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Inappropriate?I'm still having problems today, as are most of my contacts.
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Inappropriate?I'm not sure if I'm missing tweets but my tweets are not showing up on several of my followers pages and I am in their list of followers. I'm new to twitter but disappointed things aren't working like they should.
I’m disappointed
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Inappropriate?Sadly still having problems as well - tweets are showing up on the website, but not through my api.
I’m sad and empty without tweets.
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Inappropriate?I'm still not getting tweets via IM, even though they show up on Twitteroo and the web page. There is a different support thread for this particular issue here: http://getsatisfaction.com/twitter/to...
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Inappropriate?Friday AM Update
We fixed a major bug last night that we think contributed to some, but not all, of the lost updates. We're still making sure that all remaining anomalies are addressed before we consider it 100% fixed.
-We're working on it persistently again today; you will notice improvement, but not normalcy.
-We're not considering the bug "fixed" until all of our tests have completed and we're sure that all updates are appearing.
Thanks for your patience; further updates will be posted here throughout the day.
I’m looking forward to a fix
The company and 4 other people say
this solves the problem
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Inappropriate?thanks chris, we have a bug filed for this and it's on our list.
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Inappropriate?Amber, chrisweiss, littlebytes, shawn, makochan, modhran, elmateo: I've just cleared your caches. More updates to follow.
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Inappropriate?caches cleared today (friday) for: shoutingboy, juverna, mitten, notsheep. you should now see the most updates possible presently.
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Inappropriate?Alas, it doesn't seem to have fixed things for me! I just tried clearing my browser cache, then opening twitter.com. I still can't see Juverna's most recent update ( http://twitter.com/juverna/statuses/6... ).
Thanks, though! -
Inappropriate?Thanks for your efforts Crystal, hope you'll succeed !!! (and that you're computer will be quiet) ;)
I’m confident in intelligence of computers
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Inappropriate?I am a headteacher at a primary school and have just launched twitter.
Now my secretary is giving me a hard time because it isn't working - parents aren't getting our tweets!
Please help! My creditwitibility is at stake!
I’m panicked
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Inappropriate?Hi,
If you can give me your user name, I can check it out for you. I'll assume you're not @head:
http://twitter.com/head
Thanks! -
Inappropriate?No wonder the cache refreshes haven't been working for me. I'm not @shawn... I'm @slightlynorth
When you get a chance, will you please refresh me Crystal? Thanks! -
Inappropriate?My cache was refreshed but my updates are still not showing up on my friend's pages. :( My user name is ShannonIkeda; they're seacase, allycat26, and es_lil_theorem. Thanks!
I’m frustrated!
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Inappropriate?Thanks Crystal! *O*
I now received 12 SMS notifications, by for not everything, but it is a start!
Thanks again! Cya! o/
I’m thankful to Crystal for clearing my Cache! ;]
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Inappropriate?Same for me. Sent two tweets today that haven't made it to friends lists. One was even an @ reply. twitter account: thepet
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Inappropriate?Just to clarify, it's not your browser cache, but a caching issue on Twitters end.
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Inappropriate?it certainly hasn't fixed everything - it's utterly random as to who of my friends I see on my homepage. One has just replied @me and it doesn't show up.
Looking forward to the next fix - do you still need to individually refresh caches to fix data as well as fixing the problem going forward?
I’m feeling for you (I work in support too)
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Inappropriate?Sure, I get that. They said they'd cleared my cache on the Twitter servers (and Juverna's, too). But I figured it'd be safest to clear my browser cache too, just so I can be sure I'm getting the freshest of the freshest.
Alas, the freshest of the freshest is still kind of stale...
I’m flat-mouthed
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Inappropriate?I'm continually missing updates to @gorillagirl, especially if they come from @cvalenti and @FrankVanRad.
I do appreciate how hard you guys are working to fix this though.
Thanks
I’m frustrated
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Inappropriate?Still not working, no updates for me and my ten friends/followers.
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Inappropriate?still not working for my contacts (I'm @asteele) you will find several of my buddies whose updates still do not appear in my combined feed
I’m frustrated
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Inappropriate?Friday PM update.
We've been narrowing down the problem and have made some additional changes which should make things better, but not fixed. We're still working on it here at Twitter HQ and folks are coming in tomorrow as well.
As Crystal pointed out, we're not going to consider it fixed until all the tests pass.
More information to come as it becomes available.
The company and 5 other people say
this solves the problem
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Inappropriate?I almost find this whole twitter problem a little taste of what life would be like without Twitter. I don't like it. have Twitter folks considered adding a donate to the cause bottom somewhere because I feel like my addiction is so fundamental I would certainly donate now and then, just to feel like I'm doing my part.
any how thanks for the updates on getting the bugs fixed. it's nice to know that we aren't being left in the dark.
I’m thankful
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Inappropriate?Sort of off topic, but related: I would *love* for Twitter to add a new feature (something simple, like photo tweeting by email) and charge $20 a year for it. I'd re-join Twitter in an instant (closed my account b/c of the problems described here).
Weird, right? Wanting to pay for a service that's been broken for *checks thread length* 15 days.
I’m hopeful for a subscription model
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Inappropriate?This is occuring to me as well. The SMS updates have almost stopped working entirely for me. And not all of my follower's updates are showing up in my timeline.
I live far away from my followers and we've started relying on this keep up with one another. Hope this is sorted soon.
I’m having withdrawal symptoms and am frustrated
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Inappropriate?OK, I've sent invites to all of you guys, except notsheep - I can't find your e-mail address. Put it up and I'll send one along.
I’m frustrated
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Inappropriate?actually seems much worse in the last 24 hours. I'm in the UK and usually have about 5 pages of overnight tweets to catch up on from the US. Last night there was barely a single page of tweets in 8 hours...
I’m missing out
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Inappropriate?not sure if this is related but every time I use twitter on my iPhone i have to sign in. mobile or standard. neither one sign me in automatic like it used to. is anyone else experiencing this as well?
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Inappropriate?Appreciate it if my cache could be cleared aswell please - twitter.com/purplelime
Missing a huge amounts of tweets again today. -
Inappropriate?If you are clearing caches I'll throw my name in there as well. laanba (with an L) on Twitter. I realize now that I think about it how many tweets I must have been missing in the last week because when I would get home from work I used to have 8 pages to look at and lately it has been about 2 to 3.
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Inappropriate?I'm having big problems seeing @ replies -- at least 50% of the time I don't see ANYTHING when I look at the replies tab. I've resorted to using 3rd party tools to try to follow my @ replies because I don't feel I can rely on Twitter to propagate them.
I’m frustrated
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Inappropriate?Things were looking better this morning - I'd more new tweets on my timeline than I've seen in several days - though there were still quite a few missing. Now, however, not only am I missing most of the newest tweets, but some of the old ones that were there a few hours ago have also disappeared from my timeline (including the one in which a friend said that twitter had been delivering posts today so she might forgive it - oh, the irony!)
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Inappropriate?mine was fixed for at least the last 24 hours and i was so excited. but now i notice a friends update is missing. uh oh not again............
could you maybe clear my cache again. thanks
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Inappropriate?It's obviously again a temporary solution, but could you clear my cache as well: objo. I'm once again missing tweets in my timeline.
What is the status on this?
I’m incredibly frustrated, still
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Inappropriate?Still having some problems with updates not showing up. This has been going on now for nearly three weeks.
http://www.twitter.com/scottwblack
I’m frustrated
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Inappropriate?Just wanted to verify that @littlebytesnews cache was cleared and my followers...thanks
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Inappropriate?I've not had any updates from anybody - despite plenty showing on my profile - for ages!
I’m frustrated
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Inappropriate?It appears to be fixed for me now. Getting sms updates and everything again. So, thank you (and touching wood at the same time!)
I’m happy
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Inappropriate?Right now updates seem to be working well on the site but are being lost when sent to my im (gtalk)
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Inappropriate?Me again, to confirm that on the site all the updates seem to be reaching my profile. However, IM and Phone notification are very erratic.
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Inappropriate?All of my updates are showing up in my web timeline, but my SMS updates stopped as of 10:39 p.m. MDT last evening. I haven't received any of the 22 updates that have posted since.
I’m indifferent
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Inappropriate?All appears to be working as expected here, both with timeline and SMS notifications. I don't use IM notification so can't comment on that, but am hopeful that the team has figured this one out.
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Inappropriate?Could someone please clear my cache: none of my friends have been able to receive my tweets for the last four days. Not happy!
I’m frustrated
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Inappropriate?For those of you who are still having problems with SMS delivery, please take a look at this blog post. The partner we rely on for SMS delivery is having an outage with AT&T/Cingular.
2 people say
this solves the problem
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Inappropriate?idk if my cache has been cleared out but it's moto62. i see a lot of ppl have this problem who arent even reporting it so it is very wide spread. waiting for a fix.
I’m tired of the problem.
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Inappropriate?Twitter dev blog says this has been fixed — true story? Anyone still noticing missing updates?
I’m curious for confirmation
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Inappropriate?I'm @wafflejuice and I'm still missing tweets, especially from @ijustine...clear my cache again please.
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Inappropriate?It's looking a lot better. I'm getting most of the messages, though still missing a few...
I’m confident
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Inappropriate?Could you guys please clear out my cache too? And while you're at it, please set my internal SMS-notification setting back to 'on' (normally only changeable by SMS'ing 'on' to twitter's SMS-number), thanks! :D
I’m looking forward to a fix as well!
1 person says
this solves the problem
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Inappropriate?Could you please clear out the cache for twitter.com/purplelime again, please. Was all working beautifully until the disruptions today - now lots of friends tweets missing once again :(
I’m sad and frustrated
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Inappropriate?*sigh* I am again having problems as well. Before the disruptions today I was pretty much back to normal. Now I am missing random updates again like last week. I am twitter.com/Slightlynorth
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Inappropriate?twitter.com/modgethanc
I could use a cache clearing as well. Thanks for all your work.
I’m thankful, hoping for a better fix soon.
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Inappropriate?Today has been the worst day of all for missing tweets. I am missing about 20 different messages from about 4 friends. From 8AM PST. As a note I have already had my cache cleared a couple days ago.
I’m frustrated
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Inappropriate?I'd like to add a request for a cache clear for my wife (ksailer) and daughter (asailer). Could I possibly have my cache cleared also (bsailer).
Thanks, -
Inappropriate?I'm doing a rolling clear of all caches right now. It will take a bit to process but check back soon. I'll update when it's finished to make sure all issues are cleared up!
I’m Happy that this will fix things for people!
The company and 1 other person say
this solves the problem
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Inappropriate?Well, it all seemed fixed for me for several days. My timeline was nice and full and I didn't notice anything missing.
...until this morning. After yesterdays Twitter slowness / downtime I am now once again starting to miss Tweets in my timeline.
Also, SMS notifications started coming through delayed about 15 mins ago, but are at least still working somewhat....for now.
I’m frustrated
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Inappropriate?still not getting everyone and now not getting e-mail updates about this thread. idk if my cache has been cleared.
i noticed that if i add someone to follow, i get their twits and someone else falls off. then if i un-follow someone, someone elses twits show up. i only follow like 50 ppl, i cant imagine how it would be if i followed more. i feel like all my follows are important or i wouldn't follow them.
I’m whatever. i'm tired of this problem, for real.
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Inappropriate?requesting to have my a cache cleared. missing tweets big time. direct replies and others. many thanks. http://twitter.com/allib
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Inappropriate?Everyone's caches have been flushed as of this morning. Is anyone still seeing problems?
I’m wondering if there is a deeper fault for this issue.
The company says
this solves the problem
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Inappropriate?Yes, Britt; i still can't receive any SMS-messages trough twitter :/
As for the missing updates; that problem seems to be solved (for now), though 2 friends of mine (Carnager and makochan200) are still encountering these problems :(
After their first cache-cleanup, their SMS-functionality did start to work again... Could you please check my internal SMS-settings (everything should be set to 'on')? My twitter-account has the same name as my getsatisfaction account, thus http://twitter.com/Assgier (access for followers only).
I’m hoping the SMS-functionality will be fixed too
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Inappropriate?I have to recall my previous post; none of today's twits from makochan200 have arrived on my twitterpage, though they all did arrive via IM :S
Also just asked Carnager to send a twit; his twit did arrive @ IM, does show in the "Replies"-section but not under "Recent" :(
It seems clearing out caches might not be a real solution for this problem, there must be something else, structurally causing all these problems... To me it looks like something is routing all @-replies to the "Replies"-section, while filtering out other messages :S -
Inappropriate?Still missing tweets, as I said earlier especially from @ijustine, from which I receive virtually none.
I’m frustrated
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Inappropriate?Where these all specifically @replies? I just put in a fix with some of our @reply code.
The company says
this solves the problem
-
Inappropriate?Oh, sorry for the misunderstanding. No, I wasn't just missing @replies...that was just my shorthand to signify the user URLs. I was missing the updates period. I seem to have got all of them today, hope that continues. Thanks.
I’m optimistic
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Inappropriate?As I posted above, my timeline got a little lighter again, but not nearly as bad as the week prior.
I had been receiving SMS notifications until last night, mostly OK, sometimes delayed or even double. They have now completely stopped as of this morning.
I have now even noticed @replies not only missing from my timeline but also from my replies tab. This is very bad. For a tweet not to show in my timeline, in my replies tab nor on my phone even though it is directed to me...wow. Unfortunately this makes Twitter completely unusable for me at the moment... :(
Hope you guys and girls get this under control.
I’m extremely frustrated
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The company says
this solves the problem
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Inappropriate?Hey Britt!
My Twitter username is OnkelSchark
I texted ON about half an hour ago (although I never turned the notifications off) and about 5 minutes later I received confirmation of ON as well as 5 additional notifications - obviously all extremely delayed.
As for missing tweets in my timeline, it seems to fluctuate. for example, right now it actually looks normal, can't confirm missing tweets at this very moment - but i did earlier this morning and the last two days.
For example, this tweet did not show in my timeline (i am following abacab):
http://twitter.com/abacab/statuses/71...
Thanks for your help.
Completely off topic: Good job on the new reply feature!
I’m thankful
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Inappropriate?Spoke too soon, I'm once again no longer getting updates from twitter.com/ijustine in either my timeline or Twitterrific as of this morning. I'm twitter.com/wafflejuice, by the way.
I’m frustrated
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Inappropriate?I have been trying to sign up for tweetwhatyoueat, but whenever I get to Step 2 in the sighup process, it says "Something is wrong" and wont let me proceed. Is this issue related to the general Twitter issue discussed on this message board? If not, please what can I do? I am a member of Twitter, and I am able to update twitter normally....thanks for your help!
I’m confused and disappointed that I cannot use TWYE
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Inappropriate?Okay, I tried deleting and re-adding the people I follow as others in this thread have mentioned and all my updates showed up. We'll see how long that lasts.
I’m undecided
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Inappropriate?Nope. Still not working. As new updates are made they still don't show up unless I delete and re-add again.
I’m disappointed
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Inappropriate?Ok, although I said it was working. It actually isn't! It's not as bad as before, but I'm still not getting many tweets on my timeline -- and many of my contacts aren't getting my tweets on their timeline.
I’m frustrated
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Inappropriate?Today all twits between me (Assgier) and makochan200 arrive well, on both "Recent" -and- "Replies" \o/
This may have something to do with the fix you put in :)
As for makochan200; he isn't receiving any SMS-messages as per today :S Could this be a coincidence with your fix? -
Inappropriate?Hi bene. This seems somewhat unrelated to the case of missing tweets, so I would advice starting a new topic (in the text box at the top of that page labeled "Start a topic:"...).
That way your issue is sure to be found and answered, and in the future other people can refer to it (because right now it's buried in this unrelated topic).
Thanks!
I’m trying to make sure you get helped.
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Inappropriate?Ok, when I said "it's not as bad as before"... it is.
Twitter once again sucks. :(
I’m very frustrated
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Inappropriate?I am also not receiving all my tweets. User name jwilk in less then an hour I am missing tweets from Scobleizer and JasonCalacanis
I’m frustrated
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Inappropriate?It seemed better for a little bit ... but tweets are going missing again. Sometimes they show up in my timeline ... sometimes not ... Sometimes if they are in my timeline, I do not get an SMS.
One of the people I am following is reporting the same issue to me.
Is there an ETA for a fix on this?
In the interim, can I have my cache cleared and also the cache of gaelm and penguinmischief pls?
I’m frustrated
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Inappropriate?My twitter account is mdy.
I noticed yesterday that I'm missing some tweets from @pistachio. They're not @replies. By missing I mean they were not delivered to my IM. I did not get a chance to check if they appeared on the web UI (I'll check that next time I notice a missing tweet).
The problem seems to be intermittent because there were instances when @pistachio would send two tweets a few minutes apart and only one of them would be delivered to my IM.
I decided to post now because I just saw that @shelisrael is also missing tweets from @pistachio. See this tweet for reference.
If there's any particular thing you'd like me to take note of the next time the problem recurs, do let me know so I can include it in the next "bug report".
Thanks!
I’m optimistic
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Inappropriate?I wrote a little something to automate the process of following/unfollowing someone: http://twitter.bodyvisual.com/missing/
I may be a few days too late though, my timeline has been fine tonight. Maybe it'll help someone though.
I’m happy to be back on Twitter
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Inappropriate?Wow, bodyvisual, that is really cool. For the non-technical users out there (that would include me) I think it would be extremely useful if you started a new Idea discussion on Get Satisfaction in the Twitter section. This could be really useful for people, and I think it merits its own discussion.
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Inappropriate?Hi. It has gone intermittent on me yet again. Timeline not updated as anticipated and no SMS.
Can you please clear my cache (victorbravo) and that of gaelm?
I’m frustrated
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Inappropriate?I'm not receiving SMS today either. Haven't had a chance to check my timeline. SMS working last night (about 10 hours ago), at least three haven't arrived so far this morning.
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Inappropriate?I'm still seeing this problem myself. I had been seeing intermittent updates from particular person, but now i'm getting nothing.
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Inappropriate?This is really getting frustrating I am still having this problem and it has been well over a week now. Twitter is lucky they are the only act it town. They are become a joke in the tech community with there service outages and problems.
I’m Angry
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Inappropriate?First off, they aren't the only act in town.
Secondly they may be a joke to some people, but they're also highly respected for attempting to produce a large scale always-on service with a smart small team, it's a unique and difficult problem.
That said, I'm sorry you're frustrated and glad that you're letting them know how much you care that their service works well. Have you asked them to clear your cache recently?
I’m confident they're working hard to fix things.
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Inappropriate?I just started my account last night, FLUIDIC. I have followed account "leolaporte" but I'm not getting anything from his tweets. On his page, I can see a post from 37 minutes and 5 hours ago. However, I'm not seeing either of these posts on my Recent tab on my home page. The funny thing is that I do get a post from someone else I'm following.
I have been trying to figure out what I have been doing wrong. Now I see its not me, but the system.
I’m frustrated
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Inappropriate?Hi Guys,
We've fixed some things that have mostly cleared up friends' updates missing from your /home and with_friends pages.
We're still keeping an eye on things; when you report a problem in this thread, the whole team gets it via email.
It'd be really helpful to us if, when you notice that you're missing someone's updates in your page, you post both your user name, and the user name of the person's updates that you're missing. Any extra info, like if it is or is not all messages from the person, or if it is/is not an @reply, is greatly appreciated.
If you are missing SMS:
http://tinyurl.com/25ykrg
or IM messages:
http://tinyurl.com/38gaas
this is the wrong thread. This thread is for missing web updates. Use the threads above for other types of missing message incidents.
Thanks!
Crystal
I’m listening
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Inappropriate?hi,
i'm still showing no updates from @hotdogsladies on my (@oski) web feed... not sure if there's more, that's typically the only one i notice... -
Inappropriate?Recently I have noticed missing updates from a few people I am following. Could you please clear my (@da_man) cache.
I’m frustrated
-
Inappropriate?Me, username JWilk is still missing updates from JasonCalacanis and most likely Scobeizer (hard to tell because both fix and his last post were same time)
I’m frustrated
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Inappropriate?not getting twits from @da_man & @ijustine
could you clear my cache and theirs pls?
thanks.
I’m sadtonotgetheirtwits!
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Inappropriate?I am also not receiving many of my updates.
My account is andybates.
I am missing tweets from @hotdogsladies, @veronica, @jonathancoulton, and @paulandstorm.
I’m sad.
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Inappropriate?I am also missing updates from @hotdogsladies, and when I tried to un-follow him (so i could then re-follow), it wouldn't let me unfollow him. He also follows me, so I know I'm not blocked. Maybe this is a problem with users who have a lot of followers?
I am @EffingBoring
I’m pretty sure other people will see his tweets.
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Inappropriate?I've noticed many of you are missing updates from people who have a ton of followers. Some examples are Scobleizer, ijustine, jasoncalacanis, leolaporte, hotdogsladies, veronica, etc.
In your cases, I can clear the caches but until we've fixed the root of the problem, it wont help forever, only for a little while.
The good news: our engineering team is working on this problem as we speak. We've realized that many people missing updates are followers of at least one profile/person of this type. (This type being, that which has a massive following, in the thousands.)
We hope to have it fixed soon, check this thread for more updates.
The company and 1 other person say
this solves the problem
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Inappropriate?Also, this is the same problem causing the inability to follow or remove one of these people. However, please put your follow/leave reports in this thread, since it's different than not seeing the updates in your /home page:
http://getsatisfaction.com/twitter/to...
Thanks!
The company says
this solves the problem
-
Inappropriate?thanks for the reply about ijustine and others. pls clear the cache of @shylie743, she is having problems getting all her tweets also.
I’m shocked to be smiling about this ongoing problem!
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Inappropriate?Hey Twitter Folks...for what it's worth...You will need to add missrogue to your list of "not all the tweets are getting through" folks. I missed a direct reply tweet (to jerrychacon) around Noon:30 pacific time.
I’m bummed
-
Inappropriate?Update - removed Twitter contact from gchat. Logged out of gchat then back in. Re-added it. After about 30 minutes the tweets started coming in again.
I’m happy
-
Inappropriate?It's back. I thought it had gone, but it's not. Just saw a bunch of @ replies to a person I follow and went to see what the deal was - turns out they've been tweeting all day and none of it shows up in my timeline.
Hard to know whose tweets you're missing without going to each individual user's profile...
I’m frustrated
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Inappropriate?I'm having this problem as well, my account is @grantheaslip and I'm missing, at the very least, updates from @badastronomer. I had a few issues a while back but I'd though they'd worked themselves out somehow, but apparently not. This is incredibly frustrating. I understand that you're working on it, but this is a sort of massive issue that has been pending for what seems like months. Reminds me of when Google Docs was randomly hiding folders and they took months to fix it, which eventually caused me to jump ship out of sheer frustration and lack of faith.
When a microblogging site has a broken friend feed, it's sort of a huge deal.
I’m frustrated
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Inappropriate?I'm missing the tweets from all the people I'm following and there are only 3! Please include me in your list of folks with issues. @mendeska
I’m disappointed
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Inappropriate?I'm still missing tweets from others as well. not fun. i'm missing from @dough and @briansolis. not sure if there are any others, but those are 2 definate.
I’m frustrated
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Inappropriate?Missing lots of friends tweets today. Could my cache be cleared again please - http://www.twitter.com/purplelime - thanks.
I’m frustrated
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Inappropriate?argh, I had a nice long post, but flock couldn't process json: me too.
Updates showing up on twittervision from people I follow, but not on my timeline. I don't think they blocked me, just yet.
updates showing on replies tab, but not timeline. -
Inappropriate?Missing just about all my friends' tweets. Perhaps you could clear my cache and this would clear up the problem?
http://www.twitter.com/MsInformation
Thanks a bunch! -
Inappropriate?It might have occured a month or 2 ago, but it has happened again. It's back!
I’m Sad
-
Inappropriate?same here
@tapz -
Inappropriate?Not getting updates from people with lots of followers either.
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Inappropriate?same here, @michielb
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Inappropriate?I am only able to see updates from a few of the people I am following, yet tons have updated in the last hour.
I’m frustrated
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Inappropriate?I, too, am having this problem. It started yesterday. www.twitter.com/jacklittleton. I should note that I'm getting updates via Google Talk; but not on the web nor Twitteroo...
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Inappropriate?Something happened after last night's downtime.. a lot of tweets aren't showing up unless I go directly to the twitter user's page.
@eng1ne
I’m sad
-
Inappropriate?Same here re updates in the web interface.
Have Twitter acknowledged that there's a problem?
I’m frustrated
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Inappropriate?since it's affecting so many of us I don't know if clearing my cache will help? But if you could, I'd be grateful - @limalicas
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Inappropriate?POTENTIAL HACKISH FIX: Go into your "following" tab, un-follow someone who you are missing tweets from, and re-follow them. Then refresh your main tab. Fixed it for me!
Ok-- partial fix. Not everyone came back. I had to repeat the process for a couple more people.
I’m relieved
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Inappropriate?unfollow a friend, refollow, refresh. Thanks to @queenofspain, it worked for me.
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Inappropriate?Yes, we are aware of this problem. We're also updating the other thread on Satisfaction which was more recently created.
http://getsatisfaction.com/twitter/to... -
Thanks for the update! -
Inappropriate?I to am having this problem I have not gotten any tweets on my feed from ANYONE since 1AM EST (Saturday) it has been almost 24 hours and I know that I people I follow have updated and I can see it on their direct pages but not in my feed
I’m frustrated and disappointed!
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Inappropriate?Clixto7 twitter having the same issue. No updates from people I am following..
I’m anxious
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Inappropriate?I'm having this issue as well. I'm only seeing partial updates on my twitter feed.
I’m annoyed
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Inappropriate?not getting any updates on my twitter feed... I removed and added everyone once but that only fixed the problem for the moment. I haven't gotten any twitter updates since then.
I’m sad
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Inappropriate?I follow only 33 People... and i'm also missing a lot of updates - but only since 3 or 4 days ago... my name: Nilsemann
I’m bored without these tweets
1 person says
this solves the problem
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Inappropriate?I only follow a small number of people also, and I am having the same timeline problem. When using @twhirl as well as looking on the website. However, when I view pages of people that I am following, they have actually been tweeting.
I’m sad and frustrated. This is obviously a big deal somewhere in the system.
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Inappropriate?This is happening worse than before. In both Twitter homepage, and Twhirl, 4/18 through 4/21, many tweets never showed up in my stream. And I don't follow any mega users.
I’m frustrated
-
Inappropriate?I'm not getting any tweets - and i only follow a half dozen people
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Inappropriate?Not sure if this is related, I have a problem in IE& (Firefox is ok) which caches the flash plugin i copied from the twitter site so you only see the twitters at the time of the first load - if you then clear out the cache and open a new window etc you get the latest comments. Is there a way to prevent IE7 from caching so i get live twitter updates?
I’m confused
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Inappropriate?im having a similar problem. ive never missed an update on my mobile from msgs on my twitter site until late last week when i stopped getting all the msgs delivered to my mobile. now i seem to be getting only approx 1 in 4 delivered to my device. im only in a circle of 9 people, and none of which have a heavy load of followers. it seems my whole circle has the same problem also. username is himoore.
I’m irritated
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Inappropriate?I haven't gotten any updates via IM in a week or two. Very annoying. Username is heemstra.
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Inappropriate?I'm also having this problem. Last noticed today, and most days to date. Cursory analysis seems to show that tweets from people I'm following starting with "@user" are not being shown in my /home.
[Ed] I should add, this is problematic to log comprehensively; if the tweets don't show I only notice when friends follow-on from a previous tweet, and I go to their page to investigate and compare.
To log this bug, it might be useful to have a tool that checks tweets from a given account are appearing in followers' streams, perhaps by timestamp. -
Jon, are those missing @user messages by any chance addressed to people that you're not following yourself? If yes, that's the default setting for Twitter's @replies, i.e., "show me @replies addressed to the people I'm following". You can change the setting in http://twitter.com/account/notifications -
mdy: Thanks for the tip. The one I spotted today was to someone I wasn't following so I've changed the setting, thanks :) However, I'm pretty sure that others have been absent recently without @user in at all, and from people I'm mutually following. I'll try and log them myself when I notice. Cheers. -
Inappropriate?I hope you don't mind my bumping this thread, but I was suprised to see a tweet from @trevypoos on my wife's 'home' timeline (since she follows him as well), but not mine! It kinda makes me wonder how many other tweets I've missed...
This is the tweet that never turned up, incidentally:
http://twitter.com/trevypoos/statuses...
It's not a reply.. it's simply not there (nor is it on my m.twitter.com feed)! I'm worried that I'm missing out on (a small percentage of) the fun!
I’m perturbed
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