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My settings won't save, says my username and password already in use
I am trying to change my settings, but everytime I try to save, it tells me that my username and email are already in use
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Inappropriate?Sounds like your problem requires the assistance of Twitter Support. I therefore suggest you log a support ticket at http://help.twitter.com/portal, which is the recently launched Support system.
Look for the "Submit a Request to the Help Desk" tab along the upper left area of the page.
You'll need to login with your Twitter account.
This forum (GetSatisfaction.com) is more for users like us helping each other out, so I think contacting Support is your best bet. -
Inappropriate?Hi Ilana,
This sometimes happens when a duplicate account is created (which is a bug.) We'll have to find and remove the duplicate account for you.
Did you recently sign up with your phone? Sometimes when setting up a phone, a duplicate account is created by the phone number because something is slightly off. More information about that is here:
http://help.twitter.com/forums/10713/...
If you haven't already, please open a support ticket and we'll look into it further.
Thanks!
Crystal
EMPLOYEE
