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Our @Lulzftw account no longer allows us to post tweets.
We've tried logging in from different computers. Posts do not enter our timeline... we hit submit and the tweet magically disappears into the ether.
This is an account we created to keep people informed of the I Can Has Cheezbuger book.
Please help.
This is an account we created to keep people informed of the I Can Has Cheezbuger book.
Please help.
I’m a sad panda
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?"This account is currently suspended and is being investigated due to strange activity.
If this is your account, or for more information about why an account may be suspended, see Suspended Accounts."
(from http://twitter.com/lulzftw)
Have you visited the suspended accounts page? -
Inappropriate?MJ here. Yes I've gone to the suspended accounts page and written yet another comment back re: the suspension and why I think the suspension was unjustified.
I’m really irritated.
6 Comments
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This solves the problem
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Hello. Just double checking -- when you say you've "written a comment back," did you mean you logged a support ticket, received a confirmation email with a ticket number, and you've posted an update to the support ticket? If yes, then it should just be a matter of time before you get a reply. There's usually a backlog of 3 to 5 working days, depending on how swamped the support guys are. -
Yes Mdy. That's exactly what I mean. Still waiting. 3-5 days? Wow. Really? Wow.
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Yes, unfortunately.... Twitter support has been swamped lately because of all the spam that's been hitting them. I *did* see earlier today on the Twitter blog that they're hiring two more people to help out and that one of them is starting next week. So I'm hopeful that the turn-around on support requests will improve after that. Anyway, I hope your issue gets fixed soon.
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mdy... What do we need to do to get on the "expedited" list? Do I need to ask @ev directly?
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Unfortunately, I'm not aware of an "expedited" list, though I'm sure a lot of people wish there was such a list! haha! It's my understanding that they deal with the tickets sequentially in the order they come in.
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While I do appreciate the information about Twitter hiring additional help to handle the Trouble Tickets... Sadly, I'm not seeing how it's relevant to the problem at hand or the solution to our problem.
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Inappropriate?And by the way, the fact that it's been busted for about 3-4 days and only got "flagged as suspended" today *after* the get satisfaction msg is more than just a little stupid.
Like "Oh... we don't have a reason for why it's broke, why don't we call it out as suspended *now* that they've noticed and started making a request for support"
I’m really really annoyed.
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Inappropriate?FWIW: I've been hand managing adding and msging folks from the @lulzftw site. Adding folks who follow or twitter about icanhascheezburger.com and lolcats as it's related content to what folks may be interested in for the book. I don't consider that spamming. Especially when you consider the ratio of following to followers at a manageable 3:1/ 4:1 ratio.
I’m really pissed.
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