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Restore process has me in an infinite loop. I want to restore a freshly (3 days) deleted account.
Why can't I restore my Twitter account after receiving 3 "Restore" emails from Twitter over the last few days? Whenever I click on the link in the Restore email, I am taken to http://www.twitter.com/home. Upon logging in, I get taken to the "Your account is being deleted" page with the option to "Reconsider" by submitting my username or email addy. It's an infinite loop. ARGH! Please help.
I’m def on the stage, pumpin' at the club...
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The best solution from the company
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Hi Guys,
It's helpful for us if you can state your user name and some details about what happened when you tried to restore your account:
-Did you receive the email saying your account is in the process of being restored?
-Did you receive the email confirming the restore, but still can't log in?
-Are you able to view your profile or log in at all?
-What happens when you enter your email address here:
http://twitter.com/account/deleted
-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...
Thanks!
Crystal
The company and 2 other people say
this solves the problem
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Inappropriate?Me too for three days now. I deleted the account and tried to restore it. It sends me an email with a link. I click on it and it says "Your account is not yet ready to restore. Please try again later." I have been trying since Saturday.
Very confused and frustrated I am.
I’m confused
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Inappropriate?I have same problem, and experience the loop regardless of whether I enter my login or email address.
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Inappropriate?I cannot even get into the loop. "We couldn't find you. Please double-check your username or email and try again" It says. If the profile cannot be restored, there any way of quitting the mobile thing, cause now I can't even use my mobile for other accounts?
I’m puzzled
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Inappropriate?I have the same issue now after 3 days, I still cannot login as it still says "Your account is not yet ready to restore. Please try again later." I am wondering if I should just create a new account with Twitter.
I’m frustrated
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Inappropriate?Please trust on airrun, I'm twittering again because he helped me. I just deleted an account and created other with same login, because this I can't logged it.
I’m thankful
1 person says
this solves the problem
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Inappropriate?Me too! Me Too! After days and days getting the "Your account is not yet ready to restore. Please try again later", now I'm getting "We couldn't find you. Please double-check your username or email and try again". HELP! my username is biagranja -
Inappropriate?help i am having the same problem !
account name MikaelV
I want my past update back please !
my account has been manually restore and now it has been deleted for no reason !
I’m not happy
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Inappropriate?Hello,
We've fixed the problem. Please restore your account through the normal process and your accounts will be there waiting for you :)
Cheers,
Crystal
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Inappropriate?plz my call at my number 00923336377907 -
Inappropriate?yup, same problem here. Havn't received any restoration mail.
My username is nomeacuerdo
I’m frustrated and lonely
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Inappropriate?nomeacuerdo,
Check your email. Your info is there. Have a good one! -
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Inappropriate?biagranja,
you can check your email for your restore info. -
Inappropriate?Twitter staff sent me a direct e-mail to assist with the account restoration process; My account is now active. Thank you Twitter staff!
I’m thankful
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Inappropriate?Can you send me instructions, too? I'm stuck with the same problem. Username is bluetenstaub. Thx in advance. -
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Inappropriate?I have a similar problem. I'm trying to restore an account deleted some weeks ago. I get the email, I click on the link, it takes me to a screen telling me that Twitter is reassembling my account and will send me another email in "a few minutes," and I never get the email, nor will Twitter let me log in. I tried reporting this at the bug-report page, but that merely resulted in me being sent a _third_ iteration of the "click here" email. Could a human being please look at this? The account name is "pnh". -
Inappropriate?Hi Patrick, looking at it now.
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Inappropriate?We have a new bug with restoring accounts; it's filed and we're working on it, but the fix is not likely to happen before next Wednesday, and I don't have a specific time frame after that.
However, we are keeping track of all instances of the problem, so if you're not able to restore your account, please send the following to support@twitter.com:
-user name
-email address
-if you have or have not tried to sign up for a new account since then
-any error messages you received in the process.
I’m sorry it's broken
EMPLOYEE