Restore process has me in an infinite loop. I want to restore a freshly (3 days) deleted account.

I have same problem, and experience the loop regardless of whether I enter my login or email address.

I have the same infinite loop too!

I cannot even get into the loop. "We couldn't find you. Please double-check your username or email and try again" It says. If the profile cannot be restored, there any way of quitting the mobile thing, cause now I can't even use my mobile for other accounts?

I have the same issue now after 3 days, I still cannot login as it still says "Your account is not yet ready to restore. Please try again later." I am wondering if I should just create a new account with Twitter.

please asap fix it. I'm waiting day for it.

I've had to same problem. Is this simply a bug?

Please trust on airrun, I'm twittering again because he helped me. I just deleted an account and created other with same login, because this I can't logged it.

Me too! Me Too! After days and days getting the "Your account is not yet ready to restore. Please try again later", now I'm getting "We couldn't find you. Please double-check your username or email and try again". HELP! my username is biagranja

help i am having the same problem !
account name MikaelV

I want my past update back please !
my account has been manually restore and now it has been deleted for no reason !

Hi Crystal, I'm still having the same problem. Help me, please!

plz my call at my number 00923336377907

yup, same problem here. Havn't received any restoration mail.

My username is nomeacuerdo

nomeacuerdo,

Check your email. Your info is there. Have a good one!

thanks a lot Aaron! :)

biagranja,

you can check your email for your restore info.

Twitter staff sent me a direct e-mail to assist with the account restoration process; My account is now active. Thank you Twitter staff!

Can you send me instructions, too? I'm stuck with the same problem. Username is bluetenstaub. Thx in advance.

Please help me too, my username is littleghost
Thanks!

I have a similar problem. I'm trying to restore an account deleted some weeks ago. I get the email, I click on the link, it takes me to a screen telling me that Twitter is reassembling my account and will send me another email in "a few minutes," and I never get the email, nor will Twitter let me log in. I tried reporting this at the bug-report page, but that merely resulted in me being sent a _third_ iteration of the "click here" email. Could a human being please look at this? The account name is "pnh".

i have this same problem, can anyone help me?

I am having a problem restoring my account as well. I've emailed support three times over the past week with no response. Any help?

Same problem, and I send alot of mails too.

Same problem here.

Started out as a problem of registering my mobile number with a new account (though the old account was deleted the mobile number was still in in their system) and having read the instruction here to restore the old account and delete the mobile number entry.. Tried restoring, got all the way to the point of received three separate emails all having different temporary passwords -- but using any of them just redirected me to the "deleted!"-page.

I've sent couple of emails to support@twitter.com but no reply so far (or even any kind of acknowledgment like "thank you for your email, we'll get back to you..").

Here are the details:
old account: igu077
new account: igufi

As said, I don't really need the old account for any other purpose than to delete the gsm-number so that I could use it with my new account.

ps. I tried filing a twitter help ticket but never received any "key" via email to follow the progress the ticket (or if was even ever received!).

My username is xlua_negrax. The same thing happened to me. I've been trying to restore my account since yesterday and I'm still waiting.

I only received the first e-mail, that gives you a link to click. After I click I get to a page that says:

Deleted!

Your account is being removed. It may still be viewable on twitter.com for up to 24 hours.

You will be able to restore your account for up to six months.

So, after one day I'm still waiting for the restore confirmation.

Some good news - I kept trying to restore my account and reset the password and I managed to log in to my old account finally! I don't know what changed but at least I managed to delete the old gsm-number from my old account so that I could start using it with my new account.

I tried to restore again and it said:

Your account is still in the process of being deleted. When it is done, (within 24 hours) you can come back here to restore it.

It's been at least one month since I've deleted it.
My username is littleghost.

I am having trouble restoring my twitter account: ericmontae

When I log in I get the following message:

Your account is still in the process of being deleted. When it is done, (within 24 hours) you can come back here to restore it.

It has been about two weeks and I have not received anything. Also, I was able to change my password but was unable to log in with it.

Saw this tweet in Crystal's Twitter account from a few hours ago:

We're still working on fixing account restore bugs. Thanks for being patient!

Having same problem. Twitter username IanMacMillan.

I have the same problem. my user name is jkpham001

I am having this problem:

I log in and it says Deleted (https://twitter.com/account/deleted), I fill in the box under "Reconsidered" and it sends me the confirmation email.

I click the link in the confirmation email and never get any other emails, and my account still takes me to the deleted page when I try to log in.

I've tried this 3-4 times in the past few days.

Username: threehz

Thanks

Me too - since 3 days I make the same procedure - restore - Email from twitter, to klick the restore link - Website tells me that account will be restored in a few minutes. But I never get the email that my account is ready again. :(

Username: sprungmarker

Thanks.

I've had this problem for months. Although I already had contact with Twitter support, I haven't heard from them in over 7 days.

Username: Marre

I am having the same issue and cannot restore after multiple attempts to restore.

Username: qthrul

Message is currently:

"
Welcome Back!

We've confirmed that you want to restore your account.

It's going to take a few minutes to pull together all of your old information.

We'll send an email to jcuthrell@gmail.com when your account is ready to go."

Granted, a few minutes could mean several years, and what is a minute to supreme beings such as those that crafted Twitter from the burned amber chrysalis of the Universe if not an eon to that of a mere mortal user...

Username: krugferd

-Did you receive the email saying your account is in the process of being restored? Yes

-Did you receive the email confirming the restore, but still can't log in? No

-Are you able to view your profile or log in at all? No, I just get a 'Your accout is marked for delation, reconsidered?'

-What happens when you enter your email address here:
http://twitter.com/account/deleted
I get an email, asking me to confirm

Any help you can provide would be great. Thanks.

Username: qthrul

-Did you receive the email saying your account is in the process of being restored? No.

-Did you receive the email confirming the restore, but still can't log in? No.

-Are you able to view your profile or log in at all? No.

-What happens when you enter your email address here:
http://twitter.com/account/deleted

When I login with "qthrul" and my normal password I am pushed to this page.

-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...

No. "Oh, snap! We couldn't find you!"

Username: serhei
Email: smakarov AT uts . utoronto . ca

I've sent two emails to support@twitter.com with this info and there has been no reply.

Sequence of events:
* Attempt to login redirects to twitter.com/account/deleted
* Enter email address. Receive confirmation email
* Click on link in confirmation email. Nothing happens afterwards

I'm having the same issue as most people above: I clicked restore, got the email to restore the account, clicked the link, and I've been waiting on the followup email for a few days now.

Username: Zcott
Email: zcott@hotmail dot co dot uk

Hi, I am having the same issue:

Username: denverdanigirl

-Did you receive the email saying your account is in the process of being restored? YES

-Did you receive the email confirming the restore, but still can't log in? No.

-Are you able to view your profile or log in at all? No.

-What happens when you enter your email address here:
http://twitter.com/account/deleted
I get an email to confirm that I want my account restored.
When I login with "denverdanigirl" and my normal password I am pushed to this page.

-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...

No, get the message "Oh, snap! We couldn't find you!"

I deleted my account in a bit of a snit, and have been trying to get it back and so far no good. I get as far as the part where I confirm my e-mail and that's it...

Account: vincenzof
E-mail: vferrari@gmail.com

Thanks in advance!

Has anyone actually had this resolved recently?

Yes. Twitter finally managed to reactivate my old "pnh" account, and gave me a new, working password. This allowed me to: (1) log in to it, (2) change the email address to one I don't usually use, this freeing up my primary email address, (3) change the login on the account to "pnh-disabled," (4) kill the account, and (5) change my latter-day functional "pnielsenhayden" account to "pnh" (since "pnh" was now no longer in use) and change the email address on it to my primary address.

This is exactly what I wanted to have happen, and I'm glad it finally proved possible.

User name: GvnNm

Deleted a little while back and have been trying the restoration process over and over. I get as far as "we'll tell you when it's ready" and nothing more ever seems to come of it.

-Did you receive the email saying your account is in the process of being restored?

No, just the link that tells me "Welcome Back! We've confirmed that you want to restore your account. It's going to take a few minutes to pull together all of your old information."

-Did you receive the email confirming the restore, but still can't log in?

No.

-Are you able to view your profile or log in at all?

No.

-What happens when you enter your email address here:
http://twitter.com/account/deleted

Starts the restoration process again.

-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...

"Oh, snap! We couldn't find you!"

Hi, I just tried to restore my previously deleted account (shellybean) and I got an email from twitter with a link that I had to follow to restore my account. It then said it would take a bit of time to restore my account and that they would send me another email when it was ready. 18 hours or so later, there is still no email. I just messaged customer support so I'm hoping that will help speed things along.

I've been having this problem for a couple weeks now. I've sent emails to support & help & Crystal with the information requested, to no avail. I can see my profile, but when I try to log in I get the "something is technically wrong" page. When I search for my account (lunette_fouroux), go to the deleted account page, or try to reset my password, Twitter can't find me.

Twitter name: sfpanda
Email: sfpanda at gmail dot com

A few days ago, I tried to restore my account.
I couldn't log in, so I requested a new password from:
http://twitter.com/account/resend_pas...

I got the email, but when I click on the link, it takes me to:
http://twitter.com/account/resend_pas...

And shows me a page that says:
"Something is technically wrong.
Thanks for noticing—we're going to fix it up and have things back to normal soon."

After that, any page I went to at twitter.com gave me the "Something is technically wrong..." page.

If I reset my browser, I can start the process over, and request a new password, then get the email, and then click on the link and get the error, etc... All over and over again...

Help.

Oh, if I go to:
http://twitter.com/account/deleted

And put in my twitter name, it says:
"We couldn't find you. Please double-check your username or email and try again."

But, if I put in my email address, it says:
"Your account is still in the process of being deleted. When it is done, (within 24 hours) you can come back here to restore it."

I deleted it a few months ago, and started the restore a few days ago.

I've been having this problem for well over a month, more like two at this point. It seems that this has been a problem for months and no one seems to have gotten anything fixed.

Twitter Name: Feelz_Good
Email: just.nick.p@gmail.com

Hi, my username is kyronet and my email is kyronet@live.com.au I'm getting an email with the topic "Problems restoring your Twitter account", I seem to be stuck in an infinate loop also.

looks like about 10 or more people a month are getting stuck, this thread goes back several months, the status.twitter.com page says deletions and restores are working fine, that should probably be changed to not working...

Account Name: trogdor42
Email: MikeASchneider at gmail

-Did you receive the email saying your account is in the process of being restored?
I got the "Click here to restore" email, yes
-Did you receive the email confirming the restore, but still can't log in?
No
-Are you able to view your profile or log in at all?
No
-What happens when you enter your email address here:
http://twitter.com/account/deleted
Already did, just tried again and I got the same Click Here To Restore email as before.

-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...
Oh, snap! We couldn't find you!

Thanks!

I'm also stuck in this infinite loop. Is this still being worked on? I've given it about a month now and tried to contact Twitter via their page but did not receive a response. username: dustinswan, email: dustinswan at gmail

My problem is the email I used was typed incorrectly so now that I deleted the account I can no longer reactivate it since the email is incorrect. I sent in a help ticket 11 days ago and still no response! My cellphone is attached to that deleted account and I want it attached to my current account. HELP~

username: lovejennifer

Hello,

I have this problem also, or at least a similar one.

Username: kissifer

-Did you receive the email saying your account is in the process of being restored?
Yes

-Did you receive the email confirming the restore, but still can't log in?
Yes

-Are you able to view your profile or log in at all?
Yes and No. I can see http://twitter.com/kissifer if I delete your cookies, but after I try to login I constantly get a "something is technically wrong" page.

-What happens when you enter your email address here: http://twitter.com/account/deleted
If I delete twitter.com cookies first, it says "Your account is still in the process of being deleted. When it is done, (within 24 hours) you can come back here to restore it." I've tried twice now, separated by more than 24 hours.

-Are you able to change your password via this link:
http://twitter.com/account/resend_pas...
I see a page saying that instructions have been sent to me, but no email appeared (after 5 minutes or so). Yesterday when I tried, I received the email and clicked the link it contained, but didn't receive a reset password (I can't remember exactly what happened).

hello

i'm having the same problem.

whenever I click on the link in the Restore email, I am taken to http://www.twitter.com/home. Upon logging in, I get taken to the "Your account is being deleted" page with the option to "Reconsider" by submitting my username or email. It's an infinite loop.

Please help. i would really want my account back.

For those of you getting the "Something is technically wrong" error page after logging in with your temporary password, I figured out how to get past it. Once you log in, delete ONLY the "lang" cookie (if you delete the session cookie, you'll be logged out again). Then go to http://twitter.com/account/settings, make sure the correct language is selected, and click Save. This appears to fix whatever was wrong with the "lang" cookie. You should be good to go now.

I have exactly the same problem trying to restore my account (chastityanne). Could someone please take a look and see why the restore process isn't working?

Hi littlegirl. Your best bet is to send an email to support AT twitter DOT com.

In that email (not here since this is a public forum), please describe the restore problem that you're having and include your username and the email address you used to sign-up.

Within minutes of sending that email, you should receive an automatically generated email to confirm that your support request has been received. There will be a ticket number in that email and a link to the ticket itself so you can view it and add info to it.

Hope that helps.

i've tried 3 times to restore my twitter account. my screen name is: bitmatix.
i've received the "Restore your Twitter account" email and after clciking the confirmation link i've been told, that it only takes a few minutes to restore my account, but after that nothing else happend.

The most recent update I've seen from a Twitter rep regarding account restore was from 8 days ago, in another thread. Click here to see.

(It's offline because they're still working on fixing bugs.)

So are we just stuck waiting until they fix it?

Hello Everyone -

I have the exact same problem above where I can no longer log in, restore, or have access to my account, yet Twitter Support apparently keeps "solving" the issues and reporting them as closed. The most frustrating part is that they mention to "log into" the account to update the support request, but when you can't log in that appears to be a problem

I have sent more than 50 e-mails to support@twitter.com, restore@twitter.com, and suspended@twitter.com to see if they would respond but I still can't log in. Even more frustrating, I asked them to delete my account, so I could free up my e-mail to start from scratch as I was only on the service for one day, but no such luck.

Here is my story, hoping for some Twitter support.

On April 22nd around 8:15am EST I decided to open up a twitter account under the name @foxadam as I am work in Marketing in Toronto for one of the world's top Tier-One Marketing CPG companies, and wanted to better connect the team through social networking.

The first problem I had with Twitter was that I could not upload my photo which apparently is an ongoing issue. I tried several versions from JPG to PNG, to GIF and with sizes ranging from 80k - 700 kb which they tell you is the range to upload on the support page. I kept getting the "Nice picture" and then "The file was too big".

At around 10:30pm on April 22nd, I posted a complaint and looked for support on one of the support strings, and while in the middle of writing to support, I clicked on my "home" and then "profile" tab, and noticed my followers, and those I was following had been removed. Instead, it appeared that I was in someone else's profile that was following only one person named @brettlarson and the two had had communication back and forth. Then all of a sudden, I was locked out of my account, and I kept getting the error message that my password and username didn't match. I followed the procedure to reset my password, but it kept re-sending me the password instructions. I wrote to support about all of the issues, up until about 11:30pm EST and then went to bed. I wrote to restore@twitter.com and support@twitter.com both of which immediately wrote that my problem was resolved, and to see or update I could log in, but I still can't log in.

Upon awakening this morning at 6:15am EST on April 23rd, I could in fact get into my profile, but it was still without my followers, and only had
@brettlarson, who is someone I don't even know. I wrote several more
support requests, but no response. To be proactive, I deleted
@brettlarson, and deleted my account with the intention of restoring my
@foxadam profile to normal. Now when I put in adamfox@gmail.com or
@foxadam I am sent an e-mail to restore. When I wrote to
restore@twitter.com I received a response which immediately wrote that
my problem was resolved, and to see or update I could log in, but I
still can't log in.

I then clicked on the link and it asks me again to put in my username
and e-mail, and the process goes on in the circle loop as mentioned above.

I assumed my account might have been suspended as I tried to log in
about a dozen times last night with no success so I wrote to
suspended@twitter.com today and received a note that my problem was
resolved, and to see or update I could log in, but I still can't log in.

I only signed up for Twitter less than 3 days ago, and have had about
a dozen issues, written more than 50+ communications, and still can not
log into my account. When my friends try to follow me they say that the
page is blank and says "does not exist". When I tried to reset my
password, I keep being told that my problem has been resolved, but I
still can't log in. When I checked about my account being suspended it
said the problem has been resolved, but my information seems to be lost.
When I questioned about my profile being duplicated, I didn't receive a
response. When I go to restore my profile, and follow the e-mail link, I get a picture of a bird saying "page does not exist"

After several hours of frustration, and problems, After several messages, I sent a simple request. to Twitter support to please permanently delete @foxadam and let me know, so I can start over from scratch, apologizing for the plethora of communication, and re-instating that I was only trying to get registered to build a work social network to unite our marketing team at work , and that I had a ton of issues with my account @foxadam since
yesterday including:

- Ability to load pictures
- Loss of following / follower connections
- Account deletion
- Password lock out
- The list goes on.

Can you please permanently delete @foxadam and let me know, so I can
start over from scratch with the @foxadam username associated with
adamfox@gmail.com

I am looking for support, hopefully from @crystal or one of the techs at Twitter to see how I can resolve this mess.

Please advise,

@foxadam
adamfox@gmail.com

I am having this problem too!

User: princessjamiee

Same problem. :(

Account: idalau
Created: 10-27-08
Deleted: 10-31-09
Last attempt to restore:10-31-09

My acct was restored but no followers, following, and no longer on lists

-Did you receive the email saying your account is in the process of being restored? No email received

-Are you able to view your profile or log in at all?
Yes

-What happens when you enter your email address here: http://twitter.com/account/deleted
My acct was restored but no followers, following, and no longer on lists

Please help. Can't bear to start over...had over 2000 followers...