Using Twitter with my Sprint Phone-error 2115

I've been updating my twitter account from text for a few months and just started receiving this error message as well.

I have the same problem!!... Is there someone else we can tell to fix this!! I need this fixed ASAP! PLEASE!!!

Someone fix this Error 2115 or tell me how to fix it ASAP!! Plz!!

I'm also having this issue.. since about 2 am EST

Are you all USA Sprint users who text via Twitter's 40404 number?

I recommend you add the following information here:
• Your country
• Your mobile provider
• The Twitter number (40404, 21212, +44...) you use for SMS text to Twitter.
• Your Twitter username
• When the problem started
• Has Twitter SMS worked for you until now, or has it never yet worked?
• Any other relevant information.
Don't post any private information on this public Get Satisfaction site, however.

If (as I suspect) this is a new problem affecting many users, someone who works at Twitter is likely to join in once a significant number of users have posted here, and the information you post should help them track down the problem.

The thread SMS not getting through might be relevant, though that was/is a rather different problem. If you post there too, indicate that you're getting the Error 2115 message.

EDIT: In that other thread, I've now posted a link back to the question in this thread, just in case.

I did a quick Google Search and found another site where a Sprint customer reports encountering "Error 2115 no configured text" when trying to send sms to a different shortcode (link here)

That makes me suspect it's an issue with Sprint rather than an issue with Twitter.

It might help to contact Sprint technical support to ask them if they've blocked shortcodes in general or 40404 in particular for your respective accounts. You'll find info on how to contact Sprint at this link

http://getsatisfaction.com/twitter/to...

I just wanted to pile on and say I'm having this problem too.

I'm in the US.
I use Sprint.
I SMS text to 40404.
username is mrs_wally
Problem just started this morning (11/20/08).
Twitter SMS has been working fine until now.
I am also getting the "Error 2115 - NO Configured Text" message.

• Your country: United States
• Your mobile provider: Sprint
• The Twitter number (40404, 21212, +44...) you use for SMS text to Twitter: 40404
• Your Twitter username: Necrogami
• When the problem started: Last txt rec: 00:57 EST First time error: 08:55 EST
• Has Twitter SMS worked for you until now, or has it never yet worked? Worked fine till now.
• Any other relevant information: Rec another error yesterday taht said it wasn't a valid shortcode. then started working agian. Now it's not working.

Country: US
Mobile provider: Helio (uses Sprint network)
Twitter shortcode: 40404
Username: BigMikeInAustin
Started: noticed first time 11/20/08 8am-ish CST
Ever worked: Yes, been using for many months now.

Your country: USA
• Your mobile provider: Sprint
• The Twitter number :40404
• Your Twitter username: aquintero
• When the problem started: Noticed it this morning 11/20/08
• Has Twitter SMS worked for you until now, or has it never yet worked?
Yup worked fine till today.
• Any other relevant information.

Sprint Outage Number: ob08112000149.
Sprint Ticket Number for Outage: 3146955.

• Your country: United States
• Your mobile provider: Sprint
• The Twitter number (40404, 21212, +44...) you use for SMS text to Twitter: 40404
• Your Twitter username: dizzyclover
• When the problem started: 11-19-08 at approx 8pm Pacific
• Has Twitter SMS worked for you until now, or has it never yet worked? was working as normal until then
• Any other relevant information: Error code 2115 - No configured text

[Cross-posting lespedeza's post from the Sprint SMS thread]

FYI, this is the response I got from Sprint...they seem to think it's a problem with Twitter.

Dear XXXXXXXXXXXX,

Thank you for contacting Sprint. I am happy to assist you about the
short code 40404.

The messages to the short code 40404 will be sent to stop or unsubscribe
from the text messaging alert service by Odeo for Twtr. The error code
2115 appears due to following 2 reasons:

1. The customer you are trying to text is temporarily out of service.
2. The recipient you are sending to has chosen not to receive messages.

The short code 40404 is not blocked from our end. However if you wish
to unsubscribe the services by Odeo from the account, please reply to
this email and we will be happy to process your request.

Please reply to this email if you have any further concern. We are here
for you. Have a great day!

Sincerely,
Bianca R.
Customer Service Specialist
Sprint

In a chat session with Sprint Chat now - she had the bright idea of me including 40404 in the body of the message...i didn't that that would matter but I did it to humor her...yep still getting Error 2115! Waiting still as she searches their short code database...

This just started for me sometime last night or in the middle of the night. I have been getting "tweets" via text ever since I signed up for Twitter. Yes, I too am in the US and have Sprint. I chatted online with a Sprint rep and they have been receiving complaints and it seems to be with the short code, so she said. They are checking into and gave me the link to this information. I hope it comes back up...I'm missing my tweets! I hate logging on via the web - that's too much work!

• My country: USA
• My mobile provider: Sprint
• The Twitter number: 40404
• Twitter username: ejdunstan
• When the problem started: today - trying to set up my device for the first time
• Has Twitter SMS worked for you until now, or has it never yet worked? See above
• Update: Here's what Sprint customer svc told me:

"I apologize for the inconvenience there is an outage effecting the use of that service. The issue is being worked on and there is no time frame as to when service will return to normal."

According to the agent, "this applies to short codes, and some other services."

• Your country ~ USA
• Your mobile provider ~ Sprint
• The Twitter number (40404, 21212, +44...) you use for SMS text to Twitter. ~ 40404
• Your Twitter username ~ verticalchaos
• When the problem started ~ today, trying to set it up
• Has Twitter SMS worked for you until now, or has it never yet worked? ~ can't even get it set up

Sprint SMS is back up for me!!!!

Mine's working again.

Mobile info: Sprint, USA, 40404
Twitter: quietmint

I am still having problems with SMS. I never get any errors, I just don't receive any messages back from 40404 at all.