Support Tickets Currently Unavailable for Viewing

Just a quick heads up: Twitter Support has changed ticketing systems as of today. (More information about this is here: http://blog.twitter.com/2009/01/zen-o...)

As a result, the tickets hosted in our former ticketing system aren't currently available for viewing. Don't worry, we still have all of the tickets, and we'll be replying to them soon.

To file a new support request, all you have to do is click the Help link in the top navigation bar of Twitter, and you'll land in our new Support home page, where you can browse through help resources to find out how to solve your problems in the fastest ways. When you click "log in" you'll be taken to your logged in Support home page, which is always accessible with your Twitter user name and password, and is now directly linked to your Twitter account.

Submitting tickets is easy, all you have to do is click "submit a request." You can now check on the status of all of your requests by clicking "check on requests." We now archive all of your requests in one place, and you can view them any time.

I'll be posting more updates about changes in the following days. In the meantime, find help from other people who use Twitter here on Get Satisfaction or get official help from Twitter Support at: http://help.twitter.com

Cheers,
Twitter Support Team

-Crystal (@crystal)
-Caroline (@caroline)
-Mark (@mhegge)
-Del (@delbius)