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T-Mobile customers are not receiving tweets from 40404 via sms (Nov 2008)

T-mobile customers began reporting sms problems in November 2008.

Main symptoms of the problem are:
* only receiving some tweets or not at all
* some sms messages are received late on the phone
* not getting a response when sending ON to 40404
* tweets sent via sms show up late at website

All are able to verify their mobile phones.

Users who have reported having one or more of the problems above are:
(Date reported on GetSatisfaction / username)

* Nov 04 / raygun
* Nov 06 / _jitin
* Nov 06 / ratherbebiking
* Nov 06 / Heath_Lewis
* Nov 10 / masterpooh
* Nov 12 / nathanbrisk
* Nov 12 / Seattle_Times
* Nov 13 / juststephanie
* Nov 14 / dtoebbe

Users who reported sms problems but later reported them fixed

* Nov 01 / wenzday / now okay (fixed by re-verifying)
* Nov 04 / electprotectwi3 (settings corrected)

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CANADA
If you are a Canadian user with sms problems, please click here: http://gsfn.us/t/mu4

VERIZON
If you are a Verizon wireless customer with sms problems, please see http://gsfn.us/t/mb9#reply_653452 and post your info there.

US CELLULAR
If you are a US Cellular customer with sms problems, please see US Cellular customers not able to post updates or verify phones (Nov 2008)

T-MOBILE
If you are a T-mobile customer experiencing sms problems and your username is not yet listed above, please add a reply with the following info:

* your Twitter username
* your country and carrier
* SMS previously working? YES/NO
* Phone successfully verified right now? YES/NO
* Any response when you send ON via sms? YES/NO
* Tweets sent from sms successfully posted on web? YES/NO
* Do tweets sent by sms show up late on the website? YES/NO
* Last tweet successfully posted via sms was: date/time
* Still receiving tweets via sms now? YES/NO
* If not receiving sms now, last tweet received: date/time
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations

OTHER CARRIERS
If you are on another carrier in the US, please report your problem here SMS Not Getting Through

You do not need to submit a separate support ticket once your name is listed here
Inappropriate?
17 people have this problem

The company has a solution in progress.

See the changes made to this problem
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