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EMPLOYEE
Twitter IM down May 23rd-May24th
Hey all,
Due to some exceptional traffic over our IM services, we have to shut down IM services for the evening. We look to restore the system to full health this weekend.
We'll keep you updated here: http://blog.twitter.com/2008/05/too-m...
Due to some exceptional traffic over our IM services, we have to shut down IM services for the evening. We look to restore the system to full health this weekend.
We'll keep you updated here: http://blog.twitter.com/2008/05/too-m...
228 people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Well no wonder Twitter IM was suspiciously removed from my google talk buddy list. Hope the problem gets resolved soon! -
Inappropriate?I imagine that when your as big as twitter your always going to get attention from "undesireables" - people that want to find weakness and effect the "status quo" of a service. I had the same thing with online gameservers when i used to run a GSP. There are more people wanting to break something than empower it. Happens for a number of reasons, lack of education, the belief that you get respect from it. The fact that creating a hack, or a ddos of some level makes you get some kind of empowerment from it.
Plus, i always say to people - what you worried about, so you cannot get on twitter, yes it is annoying but when did FREE = QUALITY anyway? - if this was a paid for service i of course would expect some kind of SLA but it currently is not so i can live without it. I tend to get more work done when twitter is down so it is win win for me.
Respect for keeping it going. I personally think you need to look at a p2p windows/mac/linux tray application that spreads the load in some way. Surely distributed would be the best way forward to take that load away from the core areas?
It does prove the power of being first thou into this arena, that users will stay regardless of the downtime because the community and friends are there and they do not want to miss out on anything. I personally, will never leave twitter. When a website can cross over and become something so ingrained into your day to day - you know you have more than a product..
I’m on the majority - always happy.
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Inappropriate?guess not. i dont use the gtalk stuff. imagine that is where the "vunerable" attack vector is that causes the main core to throw a paddy. :)
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Inappropriate?I'm so mad that Twitter has decided not to move forward with IM service. I use GTalk like 80% of the time as I'm always on the go. Twitter was fun that way, not just sitting in front of a PC tied to a keyboard.
I’m frustrated
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Inappropriate?It's now the 27th May, how about an update? Linking to an old blog post isn't much help. And it's clearly not the IM service alone that's responsible for this. If it were, you wouldn't have to disable pagination.
The blog post mentions that you might be ok saturday. It's now tuesday.
I’m frustrated
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Inappropriate?still no update? twittersync for facebook is not syncing at all -
Inappropriate?Fwiw, saw this tweet from @stevej half an hour ago:
stevej: working on jabber, friends. working furiously.
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Inappropriate?The main way I Twitter through, that's Google Talk Desktop Client will no longer work. My facebook twitter application doesn't work anymore either. This is after using GTalk for about 2 months, now it just stopped working. I understand that Twitter is having growing pains, and connectivity can be intermittent, but to be completely down for so long, leaves me looking for something else.
Twitter, you had me, then ya lost me.
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This solves the problem
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C'mon...they are working on the issue....this happened on a holiday weekend, so you can give them a little slack. Plus it is a free service.
The only complaint I have is them not keeping us up to date, but if it is still down it is still down not really much you can update on.
They will get the jabber issue worked out and all will be well with the world. -
@jvmoore1: It might be different if this was an isolated incident, but something is constantly broken on twitter and IM is down intermittently for several hours each week.
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Inappropriate?The problem is that they wrote on the blog and here that it would be online at the "last" weekend and it's not. And there is no new note from twitter folks how it will go forward. There is still nothing, no comment :-(
And the support "never" answers to questions! :-((
Mathias
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This solves the problem
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I agree they could do a better job of updating us on the situation, I received a tweet from them last night saying they were still working on it. So at least that is something. Personally I dont care about WHAT they are doing as long as they tell me they are at least doing something to fix the problem.
I am sure it will be fixed soon -
Inappropriate?Unfortunately, it looks like this is going to be down for the night. We're bringing services back up slowly, and want to make sure we're doing the right thing every step along the way.
Thanks for your continued patience!2 Comments Add a comment
This solves the problem
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I look forward to seeing IM back up! 8-)
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Haha, "the night" - that would've been awesome! Jack, any idea if this is going to get fixed by the end of 2008? :)
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Inappropriate?Hmmm... this probably explains why, as a new user, I couldn't figure out how to get Google Talk to work with Twitter... I didn't clue in as to why it wasn't working, as while exploring twitter, the system told me how to hook up to Google Talk, and even gave me a verification password to send, if only I could figure out how to send a message to twitter, which mysteriously didn't have a chat option...
Perhaps the downtime could be clarified for us newbies needing a cluebat... or at least on one of the more obviously affected pages.
Truth be told, I figured the IM'ing meant chatting on the twitter website itself, not integration with IM clients (I know, duh)
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This solves the problem
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Yes, I thought about that too -- that it might help to have a note on the http://twitter.com/devices page, and not just on the http://twitter.com/home page.
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yeah i just learned of TwitterIM tonight and got it all setup and was wondering why it wasn't working. heh good time to start IM'ing my twits eh? can't wait for it to come back up. IM was the reason I came back, looks like i picked the wrong time.
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Inappropriate?Is it just me or does it seem like Twitter IM is back up?1 Comment Add a comment
This solves the problem
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not working for me but they are rolling it out slowly so maybe you caught an opening. UPDATE: IT IS BACK WHOOO!
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Inappropriate?yeap looks like twitter im is working atm
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Inappropriate?We're in the process of testing some things out with IM. A little soon to declare victory.
More updates can also be seen at status.twitter.com.3 Comments Add a comment
This solves the problem
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well, at least a thanks is in order for working hard through the night. so... Thanks!
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Thanks, Jason. 8-) Good to see the new Status blog. It might help to add that URL to the bio of @twitter, @twitter_status, and as a link on the sidebar of the main Twitter blog...?
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ah, nice -- thanks for the link
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Inappropriate?IM will not be fully restored this evening, but we are making progress.1 Comment Add a comment
This solves the problem
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Jason, is it correct to say that Track will also be unavailable while IM is still being worked on? I've noticed I no longer get track alerts, but the Status blog doesn't mention Track being temporarily unavailable.
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Inappropriate?Thanks for the update Jason -- I've been unable to perform the setup, but I'll try it again tomorrow =(
I’m unsure
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Inappropriate?Yes, IM is offline once again.
For what it's worth, IM message delivery seemed fine initially but started slowing down just before it was taken offline.
By 'slowing down' I mean that I usually see messages in IM before I get them via sms (I have one account on im, and another account on sms, so for a few people I get their tweets on both devices). During the latter part of today's IM test period, there were sms messages arriving several minutes ahead of IM.
EMPLOYEE