Loading Profile...
Users in Canada are unable to verify phones or send tweets via 21212 (late Oct 2008)
Canadian users with previously verified and working mobile devices are now unable to post successfully via sms through 21212.
Users who tried to "delete and start over" also cannot successfully verify their mobile phones right now.
The majority do not receive a response to ON and do not receive updates from friends, but a few still do.
The problem appears to have begun on 2008 Oct 28, but some users were still able to post tweets via sms up to Oct 30 or 31.
The problem appears to be carrier-independent, with reports from customers of Rogers, Bell, Telus, and Virgin Mobile
=======================================
If you have this problem and your name is not yet listed below, please add a reply with the following info:
* your Twitter username
* SMS previously working? YES/NO
* Phone successfully verified right now? YES/NO
* Any response to ON? YES/NO
* Last tweet successfully posted via sms: date/time
* Still receiving tweets via sms now? YES/NO
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations
You do not need to submit a separate support ticket once your name is listed here
Users who tried to "delete and start over" also cannot successfully verify their mobile phones right now.
The majority do not receive a response to ON and do not receive updates from friends, but a few still do.
The problem appears to have begun on 2008 Oct 28, but some users were still able to post tweets via sms up to Oct 30 or 31.
The problem appears to be carrier-independent, with reports from customers of Rogers, Bell, Telus, and Virgin Mobile
=======================================
If you have this problem and your name is not yet listed below, please add a reply with the following info:
* your Twitter username
* SMS previously working? YES/NO
* Phone successfully verified right now? YES/NO
* Any response to ON? YES/NO
* Last tweet successfully posted via sms: date/time
* Still receiving tweets via sms now? YES/NO
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations
You do not need to submit a separate support ticket once your name is listed here
41
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
The best solution from the company
-
Thanks very much to folks who have been reporting that their phones are working again.
-- If you're still not receiving messages, but your mobile phone used to work and is currently verified, please try sending ON to 21212 and see if you now get a response.
-- If your mobile phone is not verified, please try verifying it by going to http://twitter.com/devices. You may need to "delete and start over" your mobile device setup to get a new verification code.
-- If you're new to smsing with 21212, and you have not yet contacted support to manually set up your phone, please try verifying your phone first at http://twitter.com/devices. If that works, please contact support so we can manually set up your phone. Instructions for contacting support for the manual setup can be found here.
We don't consider this problem solved yet, so would greatly appreciate feedback if your mobile set up is working again.
If you are still experiencing problems but you've already listed your account in this GSFN topic, you don't need to do anything further.
Thanks again for your patience!
The company and 1 other person say
this solves the problem
-
Inappropriate?Data collected from related threads and centralized here for easier tracking.
ON ROGERS
http://twitter.com/acciosnitch
- Previous working? YES
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: Oct 29
- Still receiving tweets via sms? NO
- Support Ticket No.: 333532
http://twitter.com/brendan_james
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? ____
- Support Ticket No. 317239
- Comment: Doesn't show up on account but I think my friend's can see it on their phones.
http://twitter.com/canucklibrarian
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? NO
- Last tweet posted via sms: Oct 30 noon
- Still receiving tweets via sms? NO
http://twitter.com/cokeaddict
- Previously working? YES
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: Oct 29 7pm
- Still receiving tweets via sms? NO
- Support Ticket No. 334028
- Comment: Tried swapping SIM to another phone, no effect
http://twitter.com/infinite__loop
- Previous working? YES
- Phone successfully verified? YES
- Any response to ON? NO
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? ____
http://twitter.com/pokeon
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? ____
http://twitter.com/shazzib
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? NO
- Last tweet posted via sms: Oct 30
- Still receiving tweets via sms? YES
http://twitter.com/snowpea1980
- Previous working? NO
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: None
- Still receiving tweets via sms? NO
- Comment: phone number was verified but had not been able to post Tweets by phone. Now can't even verify.
http://twitter.com/solace76
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 29
- Still receiving tweets via sms? ____
http://twitter.com/thesquirrelking
- Previously working? YES
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? NO
ON TELUS
http://twitter.com/AnalogLove
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ___
- Last tweet posted via sms: Oct 29 3:30pm
- Still receiving tweets via sms? ___
http://twitter.com/shakes1327
- Previous working? YES
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: Oct 30/31
- Still receiving tweets via sms? NO
ON BELL
http://twitter.com/antigreg
- Previously working? YES
- Phone successfully verified? CAN'T VERIFY NOW
- Any response to ON? NO
- Last tweet posted via sms: Oct 29
- Still receiving tweets via sms? NO
- Support Ticket No. 333318
http://twitter.com/candidia
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? _____
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? _____
http://twitter.com/damia86
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? _____
- Last tweet posted via sms: Oct 30 12pm
- Still receiving tweets via sms? _____
http://twitter.com/gravelrun
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ___
- Last tweet posted via sms: Oct 30 1pm
- Still receiving tweets via sms? YES
- Support ticket no. 329649
http://twitter.com/stephpink
- Previous working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 29
- Still receiving tweets via sms? ___
ON VIRGIN MOBILE
http://twitter.com/bradpurchase
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? _____
- Last tweet posted via sms: Oct 28
- Still receiving tweets via sms? _____
http://twitter.com/ErinKernohan
- Previously working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 24
- Attempted to send tweet: Nov 1 (failed)
- Still receiving tweets via sms? ____
http://twitter.com/unhappyending
- Previous working? YES
- Phone successfully verified? YES
- Any response to ON? ____
- Last tweet posted via sms: Oct 29
- Still receiving tweets via sms? ____
1 person says
this solves the problem
2 Comments Add a comment
This solves the problem
-
http://twitter.com/AaronBerning - With Virgin Mobile
- Previously working? NO (Signed up during outage.)
- Phone successfully verified? YES
- Any response to ON? No.
- Last tweet posted via sms: Never.
- Attempted to send tweet: Nov 3 (failed)
- Still receiving tweets via sms? Never did. -
Mine works again :D
thanks for whatever you did! -
Inappropriate?http://twitter.com/neverless - with Bell
- Previous working? YES
- Phone successfully verified? YES
- Any response to ON? NO
- Last tweet posted via sms: Oct 29 5:47pm
- Still receiving tweets via sms? YES -
Inappropriate?http://twitter.com/gurudata - with TELUS
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 6:22 AM Oct 26th
* Still receiving tweets via sms now? UNKNOWN (not following via sms)
* First failed tweet by sms: 8:33am Oct 31st -
Inappropriate?http://twitter.com/Bombses - with Koodo Mobile (Telus)
* SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: Never
* Still receiving tweets via sms now? UNKNOWN (not following via sms) -
Inappropriate?http://twitter.com/zuzuhaha - with FIDO (rogers)
* SMS previously working? YES
* Phone successfully verified right now? NO (i tried to re-verify)
* Any response to ON? NO
* Last tweet successfully posted via sms: 2:06 PM Oct 30
* Still receiving tweets via sms now? NO
*
* When I stopped being able to send tweets via SMS I tried "ON" and it didn't work so I tried to re-verify my number and now I am unable to receive or send tweets via SMS.
I’m sad
-
Inappropriate?http://twitter.com/misterharv - with FIDO (rogers)
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 7:23 PM Oct 29th
* Still receiving tweets via sms now? YES
*
*
-
Inappropriate?http://twitter.com/angelzilla - with ROGERS
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 1:17 amOctober 28t
* Still receiving tweets via sms now? NO
I’m very sad-maked because I need my mobile tweets!
1 Comment Add a comment
This solves the problem
-
I had SMS turned off didn't get anything, and now I'm getting DELAYED mobile tweets....by at least 10 minutes.
Still unable to send a bloody thing :( -
Inappropriate?On Bell:
http://twitter.com/FreakPirate
SMS previously working? YES
Phone successfully verified right now? YES
Any response to ON? NO
Last sweet successfully posted: Oct 30th, 10:45 AM
Still receiving tweets via SMS? Receiving some but not all. Tweets are coming in ten to twenty minutes after they are posted. -
Inappropriate?On Telus
* http://twitter.com/JennZed
* SMS previously working? YES
* Phone successfully verified right now? NO (I tried to delete and start over...)
* Any response to ON? NO
* Last tweet successfully posted via sms: 8:37 pm, Oct 29
* Still receiving tweets via sms now? NO (I was until I tried to delete and start over)
* Any comments or observations: My last text to work didn't go through at first. I had to resend it.
I’m disappointed
-
Inappropriate?http://twitter.com/ruip
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 7:09 PM Oct 29th
* Still receiving tweets via sms now? YES
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* On pre-paid Fido
I’m sad
-
Inappropriate?On Fido:
* http://twitter.com/jaune
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 7:08 AM Oct 30th
* Still receiving tweets via sms now? N/A
I’m chagrined
-
Inappropriate?On Bell
* http://twitter.com/emmba
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 12:38 PM Oct 30th
* Still receiving tweets via sms now? YES -
Inappropriate?* melodramababs
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? YES/NO
* Last tweet successfully posted via sms: 12:49 PM Oct 29th
* Still receiving tweets via sms now? N/A
* Any comments or observations :a bit slow on the uptake, I just noticed now that none of my messages were posted via txt
I’m sad
-
Inappropriate?On Telus
*http://twitter.com/star-fox
*SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: N/A
* Still receiving tweets via sms now? NO1 Comment Add a comment
This solves the problem
-
oops! spelled my username wrong. http://twitter.com/star_fox
-
Inappropriate?On Bell
http://twtter.com/chelseagal2484
SMS previously working? NO
Phone successfully verified right now? NO
Any response to ON? NO
Last tweet successfully posted via sms: N/A
Still receiving tweets via SMS now? NO
I’m frustrated
-
Inappropriate?sprinkles_d
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: 5:09 AM October 30, 2008 from txt
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): N/A
I’m irritated!!
-
Inappropriate?username: leilah
SMS previously working - YES
Phone successfully verified right now? YES
Any response to ON? NO
Last tweet successfully posted via sms: Oct. 20/11:48 PM
Still receiving tweets via sms now? YES - but they have been intermittent for a while now.
Support ticket number (if one has been logged): None
I’m frustrated
-
Inappropriate?username: runningkrazy@comcast.net
SMS previously working - YES
Phone successfully verified right now? - NO
Any response to On? NO
LAST TWEET SUCCESSFULLY POSTED VIA SMS: OCT 28
Still receiving tweets via sms now? - NO
Support ticket - 331522
I’m sad
-
Inappropriate?* your Twitter username: oncegrey
* SMS previously working? No
* Phone successfully verified right now? Never could verify
* Any response to ON? nope
* Last tweet successfully posted via sms: never
* Still receiving tweets via sms now? no
* Support ticket number (if one has been logged): n/a
* Any comments or observations
I’m bummed
-
Inappropriate?castaban
* SMS previously working? -
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: -
* Still receiving tweets via sms now? No
New user trying to verify
I’m frustrated
-
Inappropriate?twitter.com/notjustin
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: 3:21 AM Oct 30th
* Still receiving tweets via sms now? NO
* Support ticket number: ?
I’m frustrated
-
Inappropriate?twitter.com/waynemah - Rogers
* SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: N/A
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): 334283
* Any comments or observations -
Inappropriate?* twitter.com/VincciT - Telus
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct 29/11:38 pm
* Still receiving tweets via sms now? NO (I always turn it off though
* Support ticket number: N/A
* I feel so silly for deleting my account before finding this topic!
I’m frustrated
-
Inappropriate?* http://jenniferlester.ca - Rogers
* SMS previously working? YES
* Phone successfully verified right now? ???
* Any response to ON? ???
* Last tweet successfully posted via sms: Oct26 @ noon EST
* Still receiving tweets via sms now? n/a
* Support ticket number (if one has been logged): n/a
I was just starting to love my 21212 service!
I’m sad
-
Inappropriate?* azuretan
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 2008-10-30T16:00:52+00:00
* Still receiving tweets via sms now? YES
* Support ticket number (if one has been logged): N/A
I’m sad
-
Inappropriate?candidia
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 4:53 PM Oct 28th (EST)
* Still receiving tweets via sms now? YES
* Support ticket number (if one has been logged): 334175
I'm on Bell in Canada, using 21212
I’m frustrated
-
Inappropriate?* your Twitter username cb247
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct. 28, 8:00am
* Still receiving tweets via sms now? YES
* Support ticket number (if one has been logged): not logged -
Inappropriate?on ROGERS
* your Twitter SSSasky
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct 14, 2008 / 7:58pm
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): NA
I’m frustrated
-
Inappropriate?Thank you to everyone who has replied. I will add your info to our bug ticket.
-
Inappropriate?*Twitter Name: psychomule
*SMS previously working? YES
* Phone successfully verified right now? NO (I tried to delete and re-verify and now it no longer works).
* Any response to ON? NO
* Last tweet successfully posted via sms: a few weeks ago
* Still receiving tweets via sms now? NO -
Inappropriate?Rogers
* Username: pokeon
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: 11:51 PM October 28, 2008
* Still receiving tweets via sms now? YES -
Inappropriate?* your Twitter username: Faunzie
* SMS previously working? YES
* Phone successfully verified right now? UNSURE
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct 27'08/9:33PM
* Still receiving tweets via sms now? SOMETIMES
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations
I’m DISAPPOINTED
-
Inappropriate?* your Twitter username - seanward
* SMS previously working? YES/NO - n/a
* Phone successfully verified right now? YES/NO - no
* Any response to ON? YES/NO - no
* Last tweet successfully posted via sms: date/time - n/a
* Still receiving tweets via sms now? YES/NO - n/a
* Support ticket number (if one has been logged): (6-digit number only, no letters) - n/a
* Any comments or observations - just tried to activate it for the first time yesterday, nothing happens, no response.
I’m bummed
-
Inappropriate?* your Twitter username: jad9
* SMS previously working? NO
* Phone successfully verified right now? UNABLE TO VERIFY
* Any response to ON? NO
* Last tweet successfully posted via sms: NEVER
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): ---
* Any comments or observations: I'm on Solo Mobile (uses Bell towers).
Tried to activate yesterday (1st time user) but no response.
I’m disappointed & frustrated
-
Inappropriate?* your Twitter username jijiob
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: more than a year ago
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations
I changed my number and tried to validate - to no avail. I wanted to use Twitter to keep in touch with my professional group but for now it is not possible. I was unable to validate the new number - and the old one has been deleted...
I’m unhappy
-
Inappropriate?* your Twitter kevincarriere
* SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: date/time NONE
* Still receiving tweets via sms now? NO -
Inappropriate?* your Twitter username: sickens
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct 30 / 2:59pm EST
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged):
* Any comments or observations
On Oct 31st, I was no longer able to send tweets via SMS. I was still receiving tweets via SMS until today, when I tried to delete/re-activate my phone - and now, I can't send my confirmation code to 21212 (which, is probably why I couldn't send to 21212 to begin with)
I’m unhappy
2 Comments Add a comment
This solves the problem
-
Oh, btw, on Bell
-
As of 11:53PM EST Nov 5th it's working again!
-
Inappropriate?on Rogers
http://twitter.com/smaklicious
SMS previously working? NO
Phone successfully verified right now? NO
Any response to ON? NO
Last tweet successfully posted via sms: N/A
Still receiving tweets via SMS now? NO -
Inappropriate?on Bell
Twitter username: damia86
Phone successfully verified right now? YES
SMS previously working: YES
Any response to ON: NO
Last tweet successfully posted via SMS: Oct 30
Still receiving tweets via SMS now: YES
I’m disappointed
-
Inappropriate?Will_LP
On Telus
* SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: Never
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): Nope
* I've tried verifying a couple times now in the past week and a half and I never get an text back..
I’m frustrated
-
Inappropriate?On Telus
your Twitter username: Nikki_mc
SMS previously working? YES
Phone successfully verified right now? NO
Any response to ON? NO
Last tweet successfully posted via sms: October 30 @ 12:11
Still receiving tweets via sms now?NO
I’m frustrated
-
Inappropriate?http://twitter.com/Qrystal - on Telus
- SMS previously working? YES
- Phone successfully verified? YES (it is listed on my Devices page, and it had to be "handcoded" to work at one point in the past)
- Last tweet posted via SMS: 10:10 PM Oct 29th
- Attempted to send tweets: Oct 31, Nov 2, Nov 4
- Still receiving tweets via SMS now? YES I received a direct message about three hours ago
- Any response to ON? NO
- Support ticket number: n/a
- Any comments or observations: Nothing beyond what I've mentioned in parentheses above.
I’m missing my txt updates a lot! :(
-
Inappropriate?on Rogers
http://twitter.com/Alveryx_SS
SMS previously working? NO
Phone successfully verified right now? NO
Any response to ON? NO
Last tweet successfully posted via sms: N/A
Still receiving tweets via SMS now? NO
I’m disappointed
-
Inappropriate?on rogers
http://twitter.com/N_H91
sms previously working? NO
Phone successfuly verified right now? NO
any response to ON? NO
last tweet successfully posted via sms? N/A
Still receiving tweets via SMS now? NO
I’m frustrated
-
Inappropriate?http://twitter.com/kateohsawr On Bell
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: October 29 8:09 AM
* Still receiving tweets via sms now? NO -
Inappropriate?* your Twitter username: http://twitter.com/newmania
on Virgin Mobile
* SMS previously working? YES
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: Oct 27th/5:38 PM
* Still receiving tweets via sms now? NO
I’m indifferent
-
Inappropriate?* your Twitter username - KeriCDN
* SMS previously working? ? don't know am new
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: never
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): (6-digit number only, no letters)
* Any comments or observations
-
Inappropriate?* your Twitter username: mulldacity
* SMS previously working? NO
* Phone successfully verified right now? NO
* Any response to ON? NO
* Last tweet successfully posted via sms: NEVER
* Still receiving tweets via sms now? NO
* Support ticket number (N/A)
PS: I'm on Rogers, just so you know!
I’m anxious
-
1 person says
this solves the problem
-
-
Inappropriate?I was able to re-verify my phone and updates are once again being posted to Twitter.
Hurray!
Thanks for fixing this.
I’m enthused.
-
Inappropriate?YAY! I just had a txt tweet work too!
http://twitter.com/Qrystal/status/993...
I’m overjoyed!
-
Inappropriate?Yay! Was able to verify phone and SMS! Woo Hoo! Thanks for fixing the problem! :D
I’m ecstatic! :)
-
Inappropriate?i was able to re-verify and now i can send and receive tweets again!!! wooo thank you twitter i missed you.
I’m thankful
-
-
Inappropriate?* your Twitter username= Samiam0816
* SMS previously working? YES
* Phone successfully verified right now? NO
* Any response to ON? YES
* Last tweet successfully posted via sms: 11:06 AM Oct 29
* Still receiving tweets via sms now? NO
I’m sad
-
-
Inappropriate?Thanks very much to folks who have been reporting that their phones are working again.
-- If you're still not receiving messages, but your mobile phone used to work and is currently verified, please try sending ON to 21212 and see if you now get a response.
-- If your mobile phone is not verified, please try verifying it by going to http://twitter.com/devices. You may need to "delete and start over" your mobile device setup to get a new verification code.
-- If you're new to smsing with 21212, and you have not yet contacted support to manually set up your phone, please try verifying your phone first at http://twitter.com/devices. If that works, please contact support so we can manually set up your phone. Instructions for contacting support for the manual setup can be found here.
We don't consider this problem solved yet, so would greatly appreciate feedback if your mobile set up is working again.
If you are still experiencing problems but you've already listed your account in this GSFN topic, you don't need to do anything further.
Thanks again for your patience!
The company and 1 other person say
this solves the problem
-
Inappropriate?Hooray!
I was able to re-verify, and successfully sent an SMS tweet. Haven't had a chance to see if I recieve messages okay, but that was never the problem in the first place.
Thanks so much!
I’m ecstatic and relieved!
-
Inappropriate?Sending ON to 21212 worked this time.
Sending txt tweets still works: http://twitter.com/Qrystal/statuses/9...
Receiving DMs as well.
Yay @twitter! :D
I’m joyfully yayyyyying!
-
Inappropriate?* Twitter username = hlooman
* SMS previously working? send=YES / receive=NO
* Phone successfully verified right now? YES
* Any response to ON? NO
* Last tweet successfully posted via sms: Nov 8/9:44 AM pacific time
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): 332487
I am on the Rogers network in BC. -
Inappropriate?As I have previously stated my problems sending SMS to twitter have been resolved but noticed over the weekend I'm not receiving all of my messages (~3/5 are received; before this problem rarely missed any).
-
Inappropriate?* your Twitter username: gravelrun
* SMS previously working? yes
* Phone successfully verified right now? not sure, never received any response to verification code
* Any response to ON? no
* Last tweet successfully posted via sms: Nov 10, 2008, 1:47pm
* Still receiving tweets via sms now? no
* Support ticket number (if one has been logged): (6-digit number only, no letters) 329649
So I haven't been receiving a lot of tweets over the weekend...maybe 1 or 2 a day (out of pages and pages of them on the web). Hoping this will be solved in an even more timely manner than you've been aiming for.
I’m just about ready to abandon Twitter all together.
-
Inappropriate?* your Twitter username: akmo
* SMS previously working? yes
* Phone successfully verified right now? not sure, never received any response to verification code
* Any response to ON? no
* Still receiving tweets via sms now? no
...ps. I'm w/Bell.
I’m annoyed.
-
Inappropriate?your Twitter username: bbaydar
SMS previously working? YES
Phone successfully verified right now? YES
Any response to ON? NO
Last tweet successfully posted via sms: 11/14/08 11:31am AST
Still receiving tweets via sms now? NO
Support ticket number (if one has been logged): none
Stopped getting tweets some time in the last week or so. Don't have the exact date as I've cleared my inbox.
I’m frustrated
-
Inappropriate?http://twitter.com/arono
* SMS previously working? NO
* Phone successfully verified right now? YES
* Any response to ON? NO
* Still receiving tweets via sms now? NO
* Support ticket number (if one has been logged): 318189
Been waiting for months for a fix, have gone back and forth with Support, but I'm not getting a reply anymore.
I’m losing hope
-
Inappropriate?From the Twitter Status blog
Update on SMS delivery problems
We uncovered and fixed a major problem with the SMS service that resulted in a large number of messages being dropped. This problem affected users from all carriers.
There may still be problems that remain. We know there’s additional things that we need to do to make the system more reliable. However, fixing this problem should result in a significant improvement in message deliverability. -
Inappropriate?http://twitter.com/sgeve - Rogers Customer
- Previous working? NO
- Phone successfully verified? YES
- Any response to ON? NO
- Last tweet posted via sms: NOV. 21, 10:28AM PST
- Still receiving tweets via sms? NO -
Inappropriate?http://twitter.com/terryjsmith - TBayTel customer
* SMS previously working? No
* Phone successfully verified right now? No
* Any response to ON? No
* Comments: BB Pearl, CDMA network, unable to verify device (has never worked, tried it 5 or 6 times now and deleted and started over 2 or 3 times as well)
