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What happens if I hit a Twitter limit?
I hit a Twitter limit; what does that mean, and what do I do?
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The best answer from the company
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What does it mean?
If you hit a Twitter limit, it means you've exceeded the maximum number of times allotted to perform a given action on Twitter. In other words, you can only do things so many times before you have to take a break.
What are the limits?
We're starting with a few limits based on various parameters, and we'll be adding more as time goes on. We reveal some limits only when you reach them, and tell you about others in advance. Twitter applies limits to any person who reaches:
* 1,000 total updates per day, on any and all devices
* 250 total direct messages per day, on any and devices
* 70 API requests per hour
* Maximum number of follow attempts in a day
Follow limits are based on several things, one of which is our belief in a person's good standing and intention. The behind-the-scenes portion of follow limiting varies by account, relationship, and changes over time.
Based on current behavior in the Twitter community, we've concluded that this is both fair and reasonable. While we figure out what works best for everyone, the limits may change occasionally, but this is the nucleus and future limits will be based upon the success of these.
How will I be affected by the limits?
People using multiple API clients at once may see the per hour API request limit, as usual. Aside from that, most people will not be affected. If you do reach a limit, we'll let you know, and after 24 hours from the last action, the limit is automatically removed.
Why Twitter Limits?
Starting with 140 characters per update, Twitter has always been about limits, embracing the idea that constraint inspires creativity. The new limits do not restrain reasonable usage, and thus, will not affect most people. We do, however, hope to discourage unreasonable usage that alarms the people affected by it. These limits also alleviate some of the existing strain on the invisible part of Twitter: fewer robots and whales.
I'm not satisfied!
If you think you've reached a limit unfairly or you have a legitimate dispute, please contact Twitter support and explain your situation: support or help @ twitter.com.
I’m so excited, and I just can't hide it.
The company and 4 other people say
this answers the question
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Inappropriate?What does it mean?
If you hit a Twitter limit, it means you've exceeded the maximum number of times allotted to perform a given action on Twitter. In other words, you can only do things so many times before you have to take a break.
What are the limits?
We're starting with a few limits based on various parameters, and we'll be adding more as time goes on. We reveal some limits only when you reach them, and tell you about others in advance. Twitter applies limits to any person who reaches:
* 1,000 total updates per day, on any and all devices
* 250 total direct messages per day, on any and devices
* 70 API requests per hour
* Maximum number of follow attempts in a day
Follow limits are based on several things, one of which is our belief in a person's good standing and intention. The behind-the-scenes portion of follow limiting varies by account, relationship, and changes over time.
Based on current behavior in the Twitter community, we've concluded that this is both fair and reasonable. While we figure out what works best for everyone, the limits may change occasionally, but this is the nucleus and future limits will be based upon the success of these.
How will I be affected by the limits?
People using multiple API clients at once may see the per hour API request limit, as usual. Aside from that, most people will not be affected. If you do reach a limit, we'll let you know, and after 24 hours from the last action, the limit is automatically removed.
Why Twitter Limits?
Starting with 140 characters per update, Twitter has always been about limits, embracing the idea that constraint inspires creativity. The new limits do not restrain reasonable usage, and thus, will not affect most people. We do, however, hope to discourage unreasonable usage that alarms the people affected by it. These limits also alleviate some of the existing strain on the invisible part of Twitter: fewer robots and whales.
I'm not satisfied!
If you think you've reached a limit unfairly or you have a legitimate dispute, please contact Twitter support and explain your situation: support or help @ twitter.com.
I’m so excited, and I just can't hide it.
The company and 4 other people say
this answers the question
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Inappropriate?Wow, cool, I had no clue there was a DM or daily tweet limit!
Regarding the maximum number of follow attempts in a day, is that a recent addition? I won't mention any names (*cough*), but I've seen people who have followed over 100,000 people in one day not too long ago. Gotta hate the follow spammers. -
Inappropriate?Yes, the maximum # of follow attempts is recent (and is not daily).10 Comments Add a comment
This answers the question
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And is faulty - I can't even follow *1* person for the last few days. This is happening to multiple users - and is now on ZDNet as an issue. -
Are the follow attempts retroactive? I follow a lot of people, but very few lately. Today I'm off the main feed and can't follow. I tried 20 times.. thinking the error was real.
Why not just treat us like humans and tell us what you want? -
I've had this problem for about a week now. Very frustrating, as I get new people following me every day, and can't return the favor. I also get the b.s. message that says someone will contact me shortly, which has yet to happen.
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Yes, I'm dealing with the same issues. I've been following less than I'm being followed, and I *still* can't follow a user.
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I have more followers than I am following and am trying to friend those that are following me and I can't.. I hope they don't think I am rude:(
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It's been almost a month now, nothing has changed, and no one has even had the courtesy of a response. Great customer service, Twitter!
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guys? have you put in an actual service request to twitter itself? http://twitter.com/help/ there's "general twitter issues" then there's "specific to my account twitter issues" - if you are w/in limits and it's not working? I'd guess it's specific to your account and you need to put an actual support request in. HTH.
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guys? have you put in an actual service request to twitter itself? http://twitter.com/help/ there's "general twitter issues" then there's "specific to my account twitter issues" - if you are w/in limits and it's not working? I'd guess it's specific to your account and you need to put an actual support request in. HTH.
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I have done that three times now. The first was on August 5. I did it again one week later, and again one week after that. I don't think there's any point sending in further requests, since they have yet to respond.
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They changed their trouble ticket system recently, but there's no reason to file duplicate tickets unless the previous one was suddenly closed. This just creates more work for them. Compile all the people doing the same thing you did together, and you end up realizing that they're wasting a lot of time on duplicate tickets.
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Inappropriate?Ah, okay, cool. :)
I’m glad to see Twitter is putting more spam prevention tools in place
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Inappropriate?I would block all follow requests through the API, since that would stop most of the script spammers following the public timeline. And don't just restrict the spammers. Remove their accounts. They're still following tens of thousands of people.
I’m thankful
1 person says
this answers the question
2 Comments Add a comment
This answers the question
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Limit's help but I agree with both of skawtnyc's suggestions.
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I agree as well. I'm fairly new and nearly left due to spammers in my first few days.
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Inappropriate?While this information is nice to know, I find it a bit odd/weird that an employee is asking questions just so she can answer them.
Am I the only one that thinks this way?
I’m confused at why someone would answer a question they asked.
6 Comments Add a comment
This answers the question
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It is a bit odd. I suppose it's because they are linking to these from support requests. I just got linked to this in a spam report ticket.
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It's the recommended practice for creating FAQ pages in GSFN.
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It's recommended practice to have it be a question? Why not a "Did you know this?" or something else?
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I think it's to make it easier for future GSFN users to find the topic when you're using GSFN's search feature. It doesn't always have to be a question, though. There are four types of GSFN topics: problem, question, idea, discussion. It's up to the poster to pick the one that's more relevant to the topic. If the intent is to build up FAQ pages, then using the form of a question makes sense.
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Hi Folks. We do recommend and give guidance on adding FAQs to Get Satisfaction. Here's a help post I did on the subject:
http://getsatisfaction.com/satisfacti...
As you can see, we generally recommend creating a separate "FAQ user" to ask the questions then have an employee answer them. That being said, even I have added FAQs in the same manner as Crystal:
http://getsatisfaction.com/satisfacti... (These were originally posted a long time ago before we came up with the other process). Hope that clears things up a bit! -
Thanks for taking the time to elaborate further, Amy. 8-)
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Inappropriate?"70 API requests per hour"
Isn't it 20 API requests per hour right now? I -wish- it was 70 requests an hour again. :|
I’m waiting
3 Comments Add a comment
This answers the question
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Yes, the Status blog currently states that API requests are limited to 20 per user per hour. I'm also looking forward to the day they raise it to the usual 70.
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API limit has been raised to 100 requests per user per hour. 8-)
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Awesome!! Saw your comment and ran off to check! XD
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Inappropriate?I just set up thwirl and hit my API request limit before seeing a single tweet.
I’m sad
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3 Comments Add a comment
This answers the question
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I'm pretty sure that Twitter is keeping that confidential to prevent spammers / bots from trying to game it.
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The follow limit is different for every profile, based on that profile's activity. If you've hit the follow limit for your profile, you can un-follow some people in order to follow others.
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so twitter randomly says how many people you can follow, based upon unknown factors. and if you don't like it, you must be a spammer?! hum, how about full disclosure?
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1 Comment Add a comment
This answers the question
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Financial Aid Podcast? You sound like Twitter had a very valid reason to throttle your following.
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Inappropriate?You cant hear that, it is a huge sucking sound... -
EMPLOYEE