Why has twitter suspended me? No communication!

I HAVE SENT TWO TICKETS IN AND IT ALWAYS COMES BACK AS 'SOLVED' WITH NOTHING WRITTEN!
Here is what I had previously written:

Mistake: Hello,
This is the second time my account has been suspended. I know why your
system has suspended me this time. I had followed many people yesterday
after searching for them using different keywords that were related to my
interests, they followed me back accordingly but I noticed that in fact many
of them were spammers sending out the same thing, ads, etc. Therefore I
deleted them. Apparently I should have waited or done something different as
this sends a red flag to your system. I never send out spammy posts, or
anything of the sort, they are all unique, and I simply wished to find
people with the same interests with me, but was disconcerted when I found
that over 70 percent of the people added were spammers. I love using twitter
and continue to tell all of my friends to try it out and they all love it. I
would like for this suspension to be revoked as soon as possible as I feel
that I have been wrongly suspended. By the way my username is
'edwardfancher'.