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Why won't my allegedly "saved" background picture appear after uploading?
I keep having problems with my "design"-- uploaded a picture for background and all was well, then suddenly it disappeared. I've tried to re-upload that picture, as well as other pictures, and I receive a message that the changes to my profile have been saved, yet when go back to "home" and look at my profile, the background image is not there (just white background). What gives? Tearing my hair out. Thanks for whatever guidance you can give me!
I’m confused
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Inappropriate?Hi There. What is your Twitter username? I'll have a look.
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Inappropriate?Hey Biz Stone. thanks for replying. I'm lisamer.
So curious to know what the problem is/what I have managed to do to eff things up. -
Inappropriate?How big is your background image? It might be too big. Try making it smaller and see if that helps. I'll check back. Otherwise, it could be a bug -- I'll try and see if other folks have noticed anything similar.
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Inappropriate?file size compliant -- that's not the problemo
Loving the frosted cupcake next to the dialogue box btw. -
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Inappropriate?YAY! YAY! YAY!
It's all better now. Thanks! -
Inappropriate?I have this problem too. My background is around 500k, and all i get is a white background. -
Inappropriate?I'm not sure exactly what this bug is yet because this is only the second time someone has mentioned it. However, you should be able to fix it by going through and picking some custom colors and then saving that design. Let me know if it works.1 Comment
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This answers the question
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I tried that, but it didn't work=( -
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Inappropriate?I've tried lots of images and can't get my picture to show up. I can customise the rest of the page. Can you please help. I know the image is not too big and I've tried various file formats.
Thanks. -
Inappropriate?I am having this same issue. Tried many times, all size compliant pics. Im also able to customize the rest of the page.
THanks! -
Inappropriate?I have this problem too, my file is like not even 200k! I'm trying to upload the picture ever since thursday and nothing works=((((
I’m frustrated
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Inappropriate?i'm having this problem too. file is 168K JPG. i've tried all combos of checkboxes on/off in case it's an interface trick. no luck!. btw my twitter id = markhull http://twitter.com/markhull
I’m frustrated
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Inappropriate?I am having the same problem. Picture is the correct size. I even tried just changing the background color and the saved settings do not hold.
I’m frustrated
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Inappropriate?Having the same problem :( Small picture that I want tiled but it's just giving me a white background. Gr.
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Inappropriate?Ditto. Uploading image, selecting "tile," file-size compliant, upload seems accepted .... but the "background color" still displays. You can't select "no color," and I'm wondering if the background color is superseding the image somehow. I'm doing this for another account, "northjerseynews."
I’m frustrated
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Inappropriate?I'm also having this problem. File size well within the limit, image not showing up. Any help? Twitter account is "pennsvalley". I've tried changing the dimensions of my image and resaving. I've also tried changing twitter colors and clicking "save" as mentioned above. Nothing. Help!
I’m frustrated
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Inappropriate?just in case this is a client side issue, have you tried to "shift refresh" (that's the key on the keyboard and clicking the refresh/reload in your browser) to see if that clears your cache?
I’m unsure
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Inappropriate?I have tried shift refresh many times unsuccesfully - just recently my background image appeared but the colors are very screwed up. It's supposed to be black and red - and it's grey and turquoise! Help!
I’m frustrated
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Inappropriate?I have the exact same problem...I have tried multiple file formats and sizes - all within the stated size guidlines...it says that the upload is complete and saved...then when I check the profile page, the changes aren't effective.
Yes, I have cleared my browser's image cache, still doesn't work.
I’m a little miffed.
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Inappropriate?I still haven't received any reply on my issue - the background file is up, but it's completely distorted. The colors look almost opposite of what they should be - blue instead of red - grey instead of black...
twitter.com/pennsvalley
Can anyone help me? This should be a simple process... I can't believe it's this buggy.
I’m also miffed
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Inappropriate?actually I just checked it again.. it's completely gone now. I tried re-uploading it and nothing happened... I'm very interested in using twitter as a communication device for my entire team, but I need the logo to be there.
Please help me, or I am going to have to find another service... it seems too unreliable at the moment.
I’m frustrated
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Inappropriate?Same problem on both my accounts. Posted fix doesn't resolve my issue.
I’m HULK ANGRY, WANT TO SMASH TWITTER.
EMPLOYEE