Get your own customer support community
 

update to the way we post to facebook

In response to user feedback, we have made a couple of changes to the way we post updates to facebook:

1. we think we fixed a bug with encoding of non-English characters in Facebook posts (but haven't yet tested extensively, so let us know if you still have problems). HTML entities like rich quotes may still cause a problem (e.g. things like ’ characters), we're still working on possible fixes to that.

2. by default we post a nicely formatted post, with title/link/description, and not a status update

3. however, if you change your settings (under "advanced settings" in twitterfeed) to post "title only" or "description only", rather than the default "title & description" setting, then we send the relevant content as a status update (in the same format it would appear on twitter)

We made this change because the vast majority of users prefer the way we post by default, but some users may want to post shorter, unformatted, status updates, and these would very often already use the "title only" option.

Hope this makes sense, please let us know any comments and any problems you may find.
Inappropriate?

Follow this update to get notifications on your dashboard.


User_default_medium