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United Airlines website had errors when booking now they won't fix the booking error...help please.
Booked a flight from Washington DC to Chicago and back from the united uk site, the website had problems while booking but seemed to right itself. Received email confirmation and the return flight was wrong (an AM flight rather than PM and different seats (I am travelling with a disabled passenger so booked specific seats). Have been passed to five different people and no one will help :( Help please!
I’m sad, mad, frustrated
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Inappropriate?I think I got lucky and spoke to someone who was a bit more helpful today and the flight has been changed. And as far as I can tell it was done without the extra charge (which is good since the error was on their website).
I’m undecided - but happier
