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Song won't rate - spinning globe after 20 days
Hi, I submitted a song for analysis 20 days ago and the rating hasn't shown up yet (spinning globe still appears on my artist page).
I’m unamused
4
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Inappropriate?Sometimes the analysis process gets stuck and we don't catch it (sorry about that!). Let us know the title and we'll see if we can see what happened.
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Inappropriate?Thanks for responding, Kevin -- the name of the song is 17 Reasons - here is a link to my artist page: http://uplaya.com/artists/metric-panther
Thanks again! -
Inappropriate?I've tried analyzing the song twice and it failed both times. This usually happens because of a problem with the MP3 file (either it's not actually an MP3 or it's corrupted). I've deleted the song - can you try uploading it again?
1 person says
this solves the problem
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Inappropriate?Re-uploaded after re-encoding the MP3 and it worked -- thanks again! I appreciate you spending the time to address my issue! The technology is very interesting.
I’m thankful
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Inappropriate?I'm having the same issue, Kevin.
The song that isn't upping for me is called "Ashes On the Water" and here is my URL:
http://uplaya.com/artists/show/hop-on...
Could you help me out, too?
Thanks so much
I’m frustrated
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Inappropriate?Todd, I fixed your song - it worked on the second attempt. Let us know if you run into this again.
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Inappropriate?Thanks for the quick response, Kevin!
Now, if only the rating was as good as I hoped it would be!
;-)
Much appreciated.
I’m thankful
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Inappropriate?I'm also having the same problem. My song is called "Number One" and my site is http://uplaya.com/artists/JML1 Comment Add a comment
This solves the problem
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Your song has a report now. Sorry about that! -
Inappropriate?having the same problem , song Love's Over http://uplaya.com/albums/133781 Comment Add a comment
This solves the problem
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Sorry about that, Ashley. I re-ran it and your song has a score now.
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