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New math
I paid 35.00 fo 2nd day air. I ordered on Wed, 3/18, When I ordered, your deligvery chart showed delivery on Fri, 3/20. I chehecked on tracking my order and find it will be here on Mon, 3/23. Maybe you count differently in Montana, but here in florida this is 5 days. If I had known this I would have used standard delivery. I paid a premium and get standard delivery, not to mention I need the part for yhis weekend. Enjoy my money because you just lost a customer and I will spread the word far and wide that Custer wasn't the only one scalped in Montana.
I’m po'd
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Inappropriate?I apologize for the misunderstanding in regards to shipping of your Vanns.com order.
Orders placed with Vanns.com are available to ship with-in 24-48 hours after the order is placed and approved to ship.
The expected delivery time for packages differs depending on the shipping method and destination.
Expected delivery times are quoted from the time the item leaves our facility until it reaches your destination, not from when the order is placed and are only an estimation and not a guarantee. Shipping days consist of business days, so the weekends are not counted in the time in transit.
I hope this clears up any confusion you had regarding your order.
EMPLOYEE
