I am unhappy with a warranty I purchased from NSI

I see one of the posters had problems with NSI. However, I bought a 3 year extended warranty with NSI on a Toshiba 56" DLP TV several years ago. The people I spoke with were always friendly and helpful. They replaced one DLP bulb after it burned out without any question. Then the tv had a serious failure. They replaced the control board, but this did not fix the problem. One service center could not diagnose the problem so I sought to have it sent to another service center. After receiving the quote from the other service center, they decided to replace the television with a new unit. The brand new Mitsibushi set was about $700 cheaper than the original unit I purchased, but considering advances in technology over 3 years and the lowering of electronics prices, I now have a new DLP set that is 4 inches larger and which automatically upgrades all signals to 1080P. Well worth the extra money I spent on the warranty when I purchased the set at Electronic Express. I don't know if they have different extended warranties, but the one I purchased was called NSI Protection Plus. I highly recommend them. Although these days DLP bulbs are somewhat cheaper, the first bulb they replaced essentially paid for the warranty.

If you are not a fan of NSI, you should be happy to know vanns.com recently made the switch from NSI to SquareTrade extended warranties. SquareTrade offers several advantages including generally having lower prices than most store's warranties and offering coverage for accidents as opposed to just defects. More importantly, though, SquareTrade has an excellent, verifiable record of great customer service.

NSI will still be available for in-store purchases, and SquareTrade will be available upon request in our retail stores.

-Vann's Copywriter

Here is a link to SquareTrade's website for anyone interested in researching them:

http://www.squaretrade.com/pages/

So those of us that bought an "additional" 2-year warranty from Vann's back in 2007 are still stuck with NSI right? Also, my mfg. warraty is due to expire in 1 week. I was lead to beleive, by Vann's, that I was purchasing an additional 2-years from NSI that would kick-in when the mfg. warranty expires... expanding my warranty to 4-years total. Now I am reading this is not the case with NSI and that the NSI 2-year warranty term was the same as the mfg. 2-year warranty term. Why in the "heck" would I buy a 2-year warranty that was on-top of a mfg. 2-year warranty? Anyone else have this problem or can this be verified?