FED UP, WORST SUPPORT EVER
I'm not going to go over my whole 'story' here, but here's a summary of what I've been through -
- ZERO Support from Verizon on GetSatisfaction (I was able to have their status downgraded on that site)
- Terrible support from chat reps, even when trying to get techincal info, I was disconnected for not being on a PC
- Overall TERRIBLE communication from Verizon
- Billed errenously for three days of service, told it would take two billing cycles to credit me for that
- I called this past friday having intermittent connection which has continued until today, I was told I would recieve a call today if I need to be here for service tomorrow or if the connection had been fixed, since they found errors in the line test on Friday.
- NO. FUCKING. CALL. Thanks.
I'm completely fed up with getting almost zero support from Verizon. Ignored on twitter, on posts here, it doesn't matter. I would rather try to use the internet at school than pay monthly for a service that I end up spending HOURS dealing with "support" for.
- ZERO Support from Verizon on GetSatisfaction (I was able to have their status downgraded on that site)
- Terrible support from chat reps, even when trying to get techincal info, I was disconnected for not being on a PC
- Overall TERRIBLE communication from Verizon
- Billed errenously for three days of service, told it would take two billing cycles to credit me for that
- I called this past friday having intermittent connection which has continued until today, I was told I would recieve a call today if I need to be here for service tomorrow or if the connection had been fixed, since they found errors in the line test on Friday.
- NO. FUCKING. CALL. Thanks.
I'm completely fed up with getting almost zero support from Verizon. Ignored on twitter, on posts here, it doesn't matter. I would rather try to use the internet at school than pay monthly for a service that I end up spending HOURS dealing with "support" for.
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