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Verizon FiOS

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terrible customer service

Verizon not helping. Waiting on hold long periods of time. No resolution. Fraudulant charges, cancellation fees for something i never signed up for.

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Unionhawk replied on March 12, 2009 22:04

If there is a Verizon Store nearby (am I the only one fortunate enough to have several nearby?), go there. They will help you.

Another tip I've heard, pay with a credit card. You can at least complain to the credit card company, and get the fraudulent charges away, but with a Debit Card, that's just a direct link to your bank account.

Hope you get this fixed!
Unionhawk

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