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Written complaint to Verizon CEO
Has anybody memorialized their Verizon dispute in a letter to Verizon's CEO, or to the Attorney General or Public Utilities Commission and has this gotten results?
I’m frustrated and seeking satisfaction
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Inappropriate?There is a site called verizonpathetic.com. One portion of the site says that the best places to complain are your state's attorney general and small claim's court. The FCC is a joke.
Having my own problems with an International calling plan that I had and then Verizon cancelled months ago without my permission. I didn't discover it because our international calls went through fine and our bills looked normal. This month a bill for $400 and they tell me that it is impossible that we made international calls from this phone. 3 hours on the phone yesterday and now waiting for a 'supervisor' to call.
I think this is fraud!
I’m extremely angry
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Inappropriate?I had no luck getting a supervisor to call me back about my billing problems. However, I called the NY Public Utilities Commission and although they couldn't handle the issue of Long Distance Billing, they did address the lack of response from Verizon. They ended up fining Verizon and I finally got a resolutions person from Verizon to call me and had the overbilling removed. Public Utilities is the way to start. I also filed with the BBB, NY Attny Gen, and FCC and haven't heard back yet.
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Inappropriate?may be it is time to file a law suit. let us see if our judicial system has been bought by big companies like our politicians.
saad
