Sites and Passwords not being listed in mySites account

HERE is a FIREFOX screenshot to show that -nothing- is displayed when I open the Sites/Password Sites page.
And if I hit Refresh it's the same: no sites are listed (even though there are lots in my account, I can see them being added/updated in the activity log on the right).

and HERE is the same but with IE (notice that the Plug-in message is displayed, even though I have installed the plug-in on IE and is working fine)

To those who are having this problem:

When this happens, is your toolbar icon red (like this: )?

Could you try these steps?

1. In Firefox, go to Tools->Error Console and filter for errors only
   
2. Click "clear".
   
3. Refresh the sites tab page
   
4. Copy/paste any errors in that panel
   

Here are the errors that may be relevant to Vidoop on my Firefox :
------------

Failed to load XPCOM component: C:\Documents and Settings\souyrif\Application Data\Mozilla\Firefox\Profiles\zl4pc3cf.F\extensions\{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}\components\build.sh
------------
Failed to load XPCOM component: C:\Documents and Settings\souyrif\Application Data\Mozilla\Firefox\Profiles\zl4pc3cf.F\extensions\password.safe@vidoop.com\components\vpws_interface.idl

------------
Deprecated property window.title used. Please use document.title instead.
------------------------------
However: I have now uninstalled the plug-in (as a test) and tried again, the errors console doesn't show the plug-in errors anymore (as expected). but shows this CSS error:

Warning: Expected declaration but found '#'. Skipped to next declaration.
Source File: https://myvidoop.com/css/base.css
Line: 1119
Clicking on the error link it shows this bit of CSS: a.learn{position:static;top:0;#}

Were you saying that the display of the page logins/password would be linked with the plug-in ?

Hi, No it doesn't show any sites/password when plug-in is installed, uninstalled, or on a new machine (I have a spare I tested). Which made me think that you may have to look at my profile, may be even reet it and I will recreate it.
Cause it' too strange. It seems that it went wrong JUST when I click on the "Import firefox password".

Another clue = would it make any difference that I have not confirm my account with Text msg ? (since I am non US).

Hi,
As per my last email I said I was concern that it may be because behind company Firewall bu I was now able to check form home and it's the same, Sites/PAssword/icons not loading.
thanks

I think the below may be of interest for you guys at technical support, since I tried to troubleshoot a bit better what is happening exactly.
since I really wanted to make full use of MyVidoop here is the steps I took today :

Problem:
- current account used http://myopenid1.myvidoop.com does not display the list of sites and password in the relevant page, neither on IE nor Firefox, same behaviour on any computer, except on iPhone.

Steps taken
- I logged out
- register for a new account called "myNewopenID2" http://myNewopenID2.myvidoop.com
- logged in on that new account from IE
- logged out from gmail
- logged in from gmail
- MyVidoop IE plug-in offered me to save the password
- Back on MyVidoop page: I can now see the list of sites to display "Gmail"

- now logged in on Firefox
- MyVidoop displays the only sites/password Gmail I have

- Click the drop down list and select "Import Firefox Passwords"
- the page is refresh, password and icons loaded, but no status message telling me to wait

The Error console is showing
"Error: Permission denied to call method Location.toString"
"Error: console is not defined Source File: https://myvidoop.com/account/browsers Line: 405"

- I then refresh the page after 1 min, the page takes about 40 seconds to load (much slower than before)
- this time the "Sites" page is displayed BLANK.

- Back on IE: the Sites page is now not showing any sites. (same as Firefox)

CONCLUSION
I believe there is definately something wrong with the Firefox Import Password engine, it DOES import the sites/password and uses it correcly when on the sites, but once the option is used it withdraw the ability to view the list of sites/passwords.

hummmm... no news from MyVidoop support, but I can see that you fixed my problem: now the list of sites are displayed on IE and Firefox.
It take s along time to load the list (since all in one page) , but it works and I can now edit.
Thanks MyVidoop team !

support guys,
Shall you close this question ?
Is fixed for me. thanks

We're glad this is fixed for you and I'll go ahead and mark this as resolved. Thanks!

Sorry to chase support here, but can you answer:

Dec 15: http://getsatisfaction.com/vidoop/top...