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"Almost There!" - NOT
"latest version of Vivaty player" does not seem to install. I have downloaded the player, installed, refreshed the browser, uninstalled, reinstalled, rebooted the computer, and I continue to get the "Almost There!" screen. Apparently the installation is silently failing or the IE 7 browser is not handling it correctly.
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Inappropriate?Earl, I'm sorry you're having trouble installing the Vivaty player. There could be an issue with IE7 blocking popups or it could also be a graphics card issue.
Are you running Windows XP or Vista? Could you please send us your dxdiag file to help@vivaty.com? To do so go to Start>Run and type in dxdiag. Then save the file somewhere on your computer and attach it in the e-mail.
Hopefully we can resolve this issue quickly. Thanks! -
Inappropriate?I took my popups off and my graphics card is a 8800 so I know it is not me. I get an error 1904 saying it did not register. So what is up with that? -
Inappropriate?hi rene, i asked our developers and the 1904 error is a new one for us. can you send me a dxdiag file (see instructions in ben's post above on how to get this) to help@vivaty.com? A screen shot of the bug would also be great, if you can re-create it. thanks
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Inappropriate?hi rene, i just found out that this problem is likely solved by sending you a re-distributable. And, the good news is that we are adding a few of these re-distributables into our player on Tues or Wed of next week. So if you want to still send me a dxdiag, it will help. But otherwise, uninstall what you have and see if our release on Tues/Wed helps. thanks!
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Inappropriate?mine is doing the same thing! i have Windows XP (i think, i know nothing about computers) if that helps.
I’m frustrated
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Inappropriate?hi guys, would you mind trying again (with a fresh install?) we just pushed some new bits of our installer which should (key word is "should") solve this. we also now offer Firefox 3 support if that interests you.
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Inappropriate?The new install appears to work fine in Firefox 3.0.1. The browser did crash within 20 minutes of loading the player but I can't blame you for that (yet!). When Firefox is restarted, it offers the option of "continuing the last session." Your player fails to establish a connection in that situation and offers a misleading message suggesting a port needs to be opened.
I’m on to creating the next problem
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Inappropriate?i have this problem when i press the downlaod button it says we ahve noticed your computer doestn have enough memory go downlaod vivaty so i delted lots of stuff and it continues to say the same thing
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Inappropriate?When it says memory it could mean RAM.
Deleting stuff will only give you hard drive space.
I’m unsure
