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Vivaty Scene Blocked
Vivaty screen remains systematically blocked after the scene has been loaded on the Facebook page. I get error on page - Line : 718, Character : 5, Error : Incompatible Type, Code : 0
I’m frustated
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The best answer from the company
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hi everyone (and wangxiang)- just wanted to close this topic off in case others have similar issues. we went back and forth off-line and determined that wangxiang's problems were being caused by having French language and regional settings. When he re-set these settings to English, the problem (uh magically?) went away. we hope to support more language/regional settings in coming months. thanks!
The company says
this answers the question
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Inappropriate?Hey - we're aware of an issue specific to videos and we're checking it out and hope to have it resolved shortly. thanks for the report.
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Inappropriate?Hi Wangxiang,
Just to clarify your question. Are you having difficulty with your television screens inside your Vivaty Scene? Or are you unable to get the Vivaty Scene to load at all?
If the latter, can you please tell us which browser version and OS you're using?
Thanks!
Mark1 Comment Add a comment
This answers the question
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Hi MarkH,
The Vivaty Scene seems to load completely including avatar, but everything remains frozen. No action possible. IE7.0 and Vista. -
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Inappropriate?hi wangxiang - just checking in to see if you're still having issues or if you were able to get into vivaty.
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Inappropriate?Hi Heidiperry,
Vivaty doesn’t work for me. The Vivaty scene is incompletely loaded on the Facebook page and remains frozen. I use Vista, IE7 and most recent updates.
Regards,
wt
I’m sad
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Inappropriate?hi wangxiang, sorry to hear it's still not working for you. would you mind running a "dxdiag" so we can also see what type of video card you're on? to do this on Vista, you click on the Start menu, then type in "dxdiag" in the search box that comes up (without the quotes). please save the information locally and send it to us at beta@vivaty.com. we'll try to figure out what's going on. we really want you to try Vivaty! thanks...
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Inappropriate?hi everyone (and wangxiang)- just wanted to close this topic off in case others have similar issues. we went back and forth off-line and determined that wangxiang's problems were being caused by having French language and regional settings. When he re-set these settings to English, the problem (uh magically?) went away. we hope to support more language/regional settings in coming months. thanks!
The company says
this answers the question
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