Approximate time frame, VIP priority?

Hi Humidity,

To answer your first two questions:

1 - Unfortunately, I cannot give you a realistic timeframe. I will say that we will work hard to make sure your content goes live on iTunes ASAP!

2 - Once you've upgraded to VIP, I will be able to expedite your uploads.

3 - Please see Richard's response regarding this issue.

Kevin Rivers
CEO, WaTunes

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Thanks for the response.

re questions above:

1. Is there a max time for VIP members vs normal members? In your experience what are the averages for non VIP vs VIP? ( i need an approximate time frame).

2. We've sorted the "VIP issue" in the past:

Kevin Rivers
to me

show details 5 Oct (7 days ago)

Hi Humidity,

Your account has been updated to VIP. The answer is yes! As long as your label name is consistent, you can upload multiple artists contents as your leisure. :)

Best,

Kevin
- Hide quoted text -

On Sun, Oct 4, 2009 at 5:41 PM

Hi my account details are as follows:

******@******.com

There is no indication that I am a VIP customer on my account and I cant seem to track the songs I have uploaded. Is it possible to upload multiple artists as I am I part of a record label?

Read below:

Kevin Rivers, an employee of WaTunes, replied to VIP and other issues, a problem about WaTunes.
Hi Adam,

Please send the e-mail that you use to login to tech@watunes.com and let them know that you are a VIP customer. Either myself or one of my tech staff will inform you of your VIP account update.
Kevin Rivers
CEO, WaTunes

3. No probs. I have read Richards response.

Regards

Adam