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How much longer
Hi...
I have a pro account and I represent a label, well in recordings...
I am starting to get quite alarmed at the length of time that my album "Blaze" by Jeff Grable has been at the processing stage... I'm estimating conservatively that it has already been 12 weeks... This to my mind is too long bearing in mind that in the intervening period I have submitted 2 more albums to different companies several weeks apart and have already seen them appear on iTunes etc. I would like to know what is going on regards my album and if there is a problem I would have appreciated being notified...
THIS MATTER NEEDS TO BE ADDRESSED FORTHWITH, otherwise I shall have no option but to cancel my subscription and seek a refund of my fee.
Thanks
I have a pro account and I represent a label, well in recordings...
I am starting to get quite alarmed at the length of time that my album "Blaze" by Jeff Grable has been at the processing stage... I'm estimating conservatively that it has already been 12 weeks... This to my mind is too long bearing in mind that in the intervening period I have submitted 2 more albums to different companies several weeks apart and have already seen them appear on iTunes etc. I would like to know what is going on regards my album and if there is a problem I would have appreciated being notified...
THIS MATTER NEEDS TO BE ADDRESSED FORTHWITH, otherwise I shall have no option but to cancel my subscription and seek a refund of my fee.
Thanks
I’m frustrated
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Inappropriate?Hi Jeff, we're pretty much finalizing with eMusic as we're beginning to send content there now. By the end of the month, the following store services will be done:
- iTunes
- eMusic
- Masterbeat
- BeatsDigital
- Digital Tunes
I'd say by the following Monday (Nov 24th or sooner), every status should be changed to 'Completed' to notify everyone of complete delivery. However, I strongly recommend that you re-upload all image files in the following format:
- 600x600 px
- JPG (JPEG)
This will help us ease the process for you much better.
Thanks,
Kevin
I’m confident
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