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The Pro Daily Pictures Are Down
The last time, that the WS Pro Daily pictures worked, was on February 21, 2008. WS has not addressed this issue. There should be a statement on the home page, about this problem. When I try to download a daily picture, I get this message "Oops! We can’t find that Webshots page." Teresa (teres187 at WS and a paying member)
I’m frustrated.
1
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi Teresa, Thanks for the Heads up, you are right, only the last pic is openning (Lake Tahoe) the rest come up with the oops message etc. I hope they will get that fixed soon :)
I’m frustrated
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Inappropriate?The blog "Pro Tip: Most Discussed Pro Shots" is at http://blog.webshots.com/?p=835#comments .A lot of people, are having the same problem. WS has not commented.
I’m frustrated.
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Inappropriate?Comment by Teresa (teres187)
February 26, 2008 @ 8:31 pm
Chandra, I clear my temporary internet files, every Sunday night. Monday morning, I tried the Pro Shots again, and I had the same problem. It was on the WS side. The Pro Shots are now working, and I have downloaded them. I have been with WS since 2003. At first, I was a free member, then I switched to a paying member. I use the pictures for wall paper and screen saver. In the future, if WS is going to have down time, could you put it, on the home page? It would help us. We would know, that WS is having problems. I am a member of “The Motley Fool (TMF).” When the TMF has down time, they have it, at the top, of every page and every discussion board. As they say at the TMF, “it is the foolish thing to do.” It is also, a good business practice. WS is a wonderful website. Please DO NOT ruin it, by bad business practices. In the long run, you will lose customers, and that hurts WS, in the long run. It also, hurts AG’S investors. For the record, I am an investor, but I do not own stock in AG. I am talking to you, as a customer and an investor. Please fix your problems and make it a better website. Foolishly Yours, Teresa (TMF foolish member and investor)
This post is from http://blog.webshots.com/?p=835#comments .Teresa -
Inappropriate?The blog "Pro Shots Are Back" is at http://blog.webshots.com/?p=846 .She currently has it closed, for comments. Teresa
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Inappropriate?This is the help desk request, that I sent WS on Monday, February 25, 2008. "The last time, that I could download the pro dailys, was on Thursday, Feb. 21, 2008. If you check the archive for February 2008, the last pictures in there, are from February 21, 2008. When I try to download the dailys, I get this message "Oops, this
Webshots page cannot be found." I would appreciate any help, that you can give me. Thanks in advance. All The Best, Teresa (teres187) " -
Inappropriate?This is the reply, that I got on Monday, February 25, 2008 at 11:42 AM. "Hello,
Thank you for contacting Webshots Customer Support.
We are sorry to hear you're experiencing problems with the new Website, our engineering team is actively working to resolve all the issues. We appreciate your patience as we work through these problems.
Thank you,
Christine C
Your Customer Support Representative
www.Webshots.com " -
Inappropriate?I imagine they're having some issues due to relocating the product to another company in another state.
I’m amused
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Inappropriate?Ted, That is a current issue, but the real issue is poor customer service. It has been that way, for a long time. Have you read the other subjects? When WS is having problems or going to have down time, there should be a statement about it, on the home page.
