Why can't I dwnlod old web hot files?
I down loaded a large file of webshots premium from my prevous desktop. The files were downloaded to CD. I can find the file numbers on he CD but am unable to open them. What might I do to accomplish my desire??
Thanks
geocon4@comcast.net. My prior e-mailwas geocon4@adelphia.net
Thanks
geocon4@comcast.net. My prior e-mailwas geocon4@adelphia.net
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Inappropriate?Hi George, That is a good question, but I have never had that problem. I left a message on Ethel's message board, a few months ago, about keeping this subject going, but she never answered me. That is why it is dead, but I check it, once or twice a week. Remember, the first "Bugs" blog at http://blog.webshots.com/?p=880 ?A lot of people asked questions and raised issues, that have NOT been answered by Webshots (WS). Are you a paying member or a free member? If you are a paying member, you can fill out a help desk form. In my opinion, the free members, should be able to fill out, help desk forms. I am Teres187 at WS. My message board is at http://community.webshots.com/user/te... ,if you would like to visit me. If a Webshots employee is here, please talk to us. George, let me know, if you get your problem fixed. All The Best, Teresa (paying member)
I’m sad and frustrated.
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Inappropriate?George, I sent this information to you, by email. I am posting it here, in case, someone has the same problem. "I have never had that problem. At work, we are not allowed to surf the internet. My Webshots is on my desktop. Can you load the CD to your desktop? The FAQ is at http://www.webshots.com/support/help/... .This is question # 1. "How do I transfer Webshots from an old computer to a new one?
For Webshots desktop save your "Webshots Data" folder to a disk. (This may require a Zip disk or CD burner, for the folder could contain many images). The "Webshots Data" folder is located in "My Documents." Once you have your new computer, copy the "Webshots Data" folder to "My Documents." When you install the Webshots software it will find the photo Collections and install them.
Locate your Collections folder for Webshots 1.0, save the Collections folder to disk. (This may require a Zip disk or CD burner) The Collections folder is usually located on your main hard drive. Open Windows Explorer.
Click on your hard drive.
Double click on the Program Files folder.
Double click on the Webshots folder. Your Collections folder is located inside your Webshots folder.
Once you have your new computer, download the Webshots Desktop.
Save the download to your desktop.
Double click on the installation file.
Copy the contents of your old Collections folder to your new Collections folder.
This will allow you to have all of your images on your new computer.
Back to top | Help Home " If this does not help you, then fill out a helpdesk form at http://www.webshots.com/html/mailer.html ." Teresa
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