More of Fuel Cells

Hey it's me again, I still have more questions from before. Do you know how long it took to install the fuel cell into the store? Were there any other necessary accessories that needed to be bought with the fuel cell? I'd find it hard to believe that it would just be some sort of outlet. What sort of maintenance and proper storage is required for the fuel cell. I know the cost was covered by incentives, but were there shipping costs too if so how much? Finally exactly how did they go about buying it from UTC, I'm looking at the website and I see no sales. So far I imagine it is a store in Connecticut that sells them or there needs to be some sort of phone call to them.