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Weird taste in 365 Spring Water, is it a certain chemical??
I have been drinking this water for a long time, but recently I have found out that if I let sitting a glass of this water for 5 or 10 minutes, this will taste like it had a certain chemical, dont know what it could be, I am about to quit buying it. Does somebody know what it could be? Thanks , Eliana ( I do my shopping at Whole Foods located in Winston-Salem, NC.
I’m Eliana
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Inappropriate?Hi Eliana,
I'm sorry to hear about this experience and I want you to know that we take concerns about our product's quality very seriously. If you still have the bottle I would like to the get the batch code from you so we can investigate this issue. If you have one of the 1.5 liter bottles or smaller you will have to hold the bottle up to the light to see the numbers clearly. They will be in the upper portion of the bottle, above the label written in small white numbers and letters. please provide me with all that info as well as the UPC (barcode) so that we know exactly what product we're talking about. Please send the info to privatelabel.customerservice@wholefoo... so I can send it directly to our quality assurance team for follow up. I really appreciate you bringing this matter to our attention. Thanks to customers like you we can continue to provide the highest quality products available.
Best,
Jessie
EMPLOYEE
