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Wordtracker
imported this topic into its internal tracking system, Zendesk.
Keyword count doesn't work
I add a few keywords. Open Movable Type and create a new post. Start typing but the keyword count never changes from 0. Obviously it's not picking up that I have Movable Type open.
FF 3.0.5
MovableType 4.23
OS Windows XP Pro
FF 3.0.5
MovableType 4.23
OS Windows XP Pro
I’m mildly interested
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The company marked this problem solved.
The best solution from the company
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Hi,
thanks for reporting your problem - there was really some problem with counting keywords in Movable Type and it is fixed in next version (1.0.3), that will be released soon.
Thanks,
Radek
The company and 1 other person say
this solves the problem
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Inappropriate?Hi there,
Thanks for writing - if the count is not coming up for you 'on the fly', then try clicking the 'Refresh' button underneath your 'chosen keywords' list. If that's still not working for you, please do let us know.
Mal
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Inappropriate?Tried that after shutting down the browser and opening everything again. Same result. I have attached a screen grab just so you can see what I am seeing.
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Inappropriate?Hi, thanks for replying - I'm going to pass this on to our tech team, it does sound a little unusual.
Thanks for your patience,
Mal -
Inappropriate?Could you attach the error log and email to seoblogger@wordtracker.com. This should help us to fix the issue.
You can get to this through Tools / Error console (or CTRL+SHIFT+J hot key), a pop-up window will appear, please select "Errors" and attach the screenshot of the window.
Thanks,
Andy -
Inappropriate?Slight problem, there are no errors reported in the error log. A few warnings but nothing of significance. Let me know if there is anything else I can try.
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Inappropriate?Hi,
thanks for reporting your problem - there was really some problem with counting keywords in Movable Type and it is fixed in next version (1.0.3), that will be released soon.
Thanks,
Radek
The company and 1 other person say
this solves the problem
1 Comment Add a comment
This solves the problem
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Tested and confirmed as working. Cheers.
EMPLOYEE
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