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Welcome!
This is your space, and it's dedicated to open conversation between customers and employees. It isn't meant to be a collection of generic responses, but rather a dynamic place where people form an authentic customer community that collaborates to share great ideas, solve problems, and answer questions that will help everyone.
Get Satisfaction is focused on productive outcomes, and we encourage everyone to abide by our Community Guidelines and consider our Customer-Company Pact as guiding principles in the conversation.
Need help getting started?
- Make an announcement on Get Satisfaction, put a badge on your site, and invite your employees to participate.
- Install a Feedback Widget on any page of your Web site and give your customers a quick and easy way to provide public (or private) feedback about your products.
- Upgrade your account and get access to our expanded Management View and Moderation Tools to help manage your customer community. Packages start at $99/month and come with a no-risk trial period. Take a tour!
Have questions, comments, or ideas for Get Satisfaction? Let us know what you think.
Get Satisfaction is focused on productive outcomes, and we encourage everyone to abide by our Community Guidelines and consider our Customer-Company Pact as guiding principles in the conversation.
Need help getting started?
- Make an announcement on Get Satisfaction, put a badge on your site, and invite your employees to participate.
- Install a Feedback Widget on any page of your Web site and give your customers a quick and easy way to provide public (or private) feedback about your products.
- Upgrade your account and get access to our expanded Management View and Moderation Tools to help manage your customer community. Packages start at $99/month and come with a no-risk trial period. Take a tour!
Have questions, comments, or ideas for Get Satisfaction? Let us know what you think.
Follow this discussion to get notifications on your dashboard.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Thank you Amy, I'm trying to figure out the site and how to get the most from it. We have a pretty cool company, my division was awarded North America's Most Psychologically healthy workplace this year by the American Psychological Association and I think this site has good merit and may be a good way to offer open communication. I've already passed it on to my Linkedin connections. Any suggestions are welcome. Still haven't figured how to add companies to my personal recommended profile, but I'm sure I will... :-)
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Inappropriate?Hi Dave,
I see Eric answered your question about adding/rating companies over in the GS customer community. :)
If you'd like to learn more about community management best practices, fostering an engaged customer community and getting more value out of Get Satisfaction, you can check out our webcast series on http://getsatisfaction.tv.
You can also see a list of "help" topics for employees here.
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