Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to log-in and participate.

Know any helpful people?
Email this to a friend
- Your Name:
- Your Email:
- Email to: Enter up to 5 email addresses separated by commas
- Add an optional message
- Optional Message:
  Character limit of 1000 characters
- Or cancel
Twitter this
Share on Facebook
Get a short URL

Share it on these other sites

4 replies made

4 people participating

3 employees helping

The mood in here

happy 0

silly 0

indifferent 0

sad 1

Products & Services

Wuala

This topic is tagged

Related topics in Wuala

CRC is kidding me

Hi there,
I'm facing a problem and I do not know how to solve: While uploading, I get an error message: File Fragments2 has a CRC problem: java.io.IOException: Datenfehler (CRC-Prüfung).
Wuala quitts as soon as the error has been reported.
Any idea how can I solve this problem? Possible to repair?
What happens, if I delete the corrupted file?
Thanks in advance, pbbb3000

I’m frustrated

Reply to this question

1 person has this question

I have this question, too! Tell me when someone answers.
The more people who ask this question, the more it gets noticed.

The company marked this question as answered.

Create a customer community for your own organization

Plans starting at $19/month

EMPLOYEE

Remove Inappropriate?
Delete or Edit

bagelcat, Employee, replied on October 07, 2009 06:36

Delete the file inside Wuala, stop Wuala, delete the folder Local Cache in the Data directory and the temp directory (just restart the computer or look here http://www.wuala.com/en/support/faq/c...). Restart and reupload the file. If the error retain, write a mail to support@wuala.com.

1 person says this answers the question

1 Comment Add a comment This answers the question Mark as a company answer
Remove
Bernd Becker commented on October 07, 2009 11:16

Hi,
thanks for your response. With your help, its working again:-)
EMPLOYEE

Remove Inappropriate?
Delete or Edit

Bernd, Official Rep, replied on October 08, 2009 05:46

Hi Bernd Becker,

very good. ;) We will build a function that restart the encoding process when a crc-error occure.

Thanks for reporting.

Regards,
Bernd

this answers the question

Add a comment This answers the question Mark as a company answer
EMPLOYEE

Remove Inappropriate?
Delete or Edit

Luzius, Official Rep, replied on October 09, 2009 14:18

Just looked at it and it looks like the CRC error comes from the file system. This means your harddrive has data errors. -> I strongly recommend to buy a new hard drive to prevent data loss. Your hard drive is likely to fail soon. At least, you should check your harddrive for additional errors.

this answers the question

Add a comment This answers the question Mark as a company answer

Reply to Bernd Becker's question

(Some HTML allowed)

Attach-an-image