Can't edit phone number field!
I can't edit my phone number in My Account. I needed to put a 1 in front of my phone number.
I signed up from the US. I didn't put the country code before my phone number so it wouldn't send me an SMS. I tried to edit my phone number in My Account but there is no edit capability for phone numbers. So I deleled the account and tried to start all over but alas it says my phone/email/signon name are already taken. All I needed to do was put a 1 in front of my phone number. Can you clear my account so I can start over?
I signed up from the US. I didn't put the country code before my phone number so it wouldn't send me an SMS. I tried to edit my phone number in My Account but there is no edit capability for phone numbers. So I deleled the account and tried to start all over but alas it says my phone/email/signon name are already taken. All I needed to do was put a 1 in front of my phone number. Can you clear my account so I can start over?
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Inappropriate?Could you please email us privately due to security reasons?
Send an email with the account you deleted (your phone # without the 1) to support@xumii.com
The company says
this solves the problem
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Inappropriate?Also, please tell us whether you have:
- xumii java app vs. the xumii iphone app - I'm assuming you have a java app at the moment
- your country and your carrier
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